YM
Yuliya M
Active since Mar 2017
7
Reviews
0
Industries
Reviews
7 reviews13 months ago
Poor Experience with Dermalogica Cleanser at Woolworths Eastgate
I recently purchased a 500ml Dermalogica facial cleanser from Woolworths Eastgate for R1000. The product is supposed to have a lifespan of 12 months, but after just 9 months of usage, I found that it had developed an extremely foul, sickening smell, despite being less than halfway used. When I returned to Woolworths Eastgate to address this issue, I was met with unsatisfactory service. The manager, who identified herself as Olivia P. (without providing her surname), called me regarding my request for a refund. She informed me that they would not be refunding me, even though she acknowledged that the product was still within the 12-month lifespan and had a foul smell. The manner in which this communication was handled was quite arrogant and dismissive. Despite providing clear evidence that the product was defective, Olivia P. refused to accept responsibility or process a refund. Overall, I am extremely disappointed with the service I received and the lack of accountability from both Dermalogica and Woolworths. I expected much better, especially given the price point of the product. Terrible experience
0 replies
37 months ago
Service excellence received from Thandi Bocibo
great & efficient service received from Thandi Bocibo Thank you
53 replies
39 months ago
Even rating it 1 is too much..
Even rating it 1 is too much.. I have never received such terrible service. Does this company actually exist . For two days no response, cannot get hold of them via phone or emails.
56 replies
41 months ago
The most comfortable and efficient move I have ever had
The team showed complete efficiency, professionalism and care for my belongings. I was very impressed. I shall most definitely recommend Biddulph to all my friends.
132 replies
75 months ago
Afrihost the same terrible quality as Telkom
This Service provide is if the same terrible quality as Telkom or may be even worse, not sure. Whatsapped them for assistance one hour ago and still no one contacted me. Called them and after 7 minutes waiting they cancelled my call. Pathetic Service. Will be cancelling definitely.
0 replies
90 months ago
FNB, what's new?
So what's new in pathetic service of FNB? Today, I'm writing this comment while staying in the queue, 1 hour later ( FNB Greenston Mall), and only 4- 5 people in front of me has moved. Now that's a way to spend your Saturday! Yesterday, I was calling FNB call centre, was trying to get through to the right person, took me 4 attempts and calls cut offs and speaking to people who was putting me on hold , where after I was cut off again. Well done FNB! You just do not stop impressing me!
105 replies
111 months ago
Account Suspended without any warning
<p>At 14:10 today, 13/03/2017 I received a an sms from Standard Bank indicating that my account is no longer FICA compliant and that I should come to the bank with my ID and proof of residence to update my FICA. At 17:28 I tried to fill up my car with petrol, only to find that my account has been suspended, without any form of notice that this was going to happen. I had to wait around with my 5 year old daughter who was frustrated and starving until around 6:45 for this to get sorted, for whom I couldn't even buy a little snack to eat while we waited for someone to come to our aid. When I finally managed to pay for my petrol and go home, I called Standard Bank and explained to the consultant what had happened (naturally this is now well after hours) and the consultant put me through to the FICA department, which was closed, and in my opinion Standrad Bank staff should be fully aware of. I called again and negotiated my way with the second consultant, who after holding me on the phone for 25m49s was able to unblock my account for a period of 48 hours only. </p> <p>How is it that Standard Bank has the right to bully me and prevent me to have access to my funds, withouth any notice whatsoever, and without requesting any information in the first place. Why does a bank have this kind of power in South Africa - this is my money. If only I was given some kind of advance notice accompanied by a deadline to comply with, I would have sorted this out over the weekend, without any delay. </p> <p> </p> <p>This is the kind of power no bank should have. Standard Bank, I am very disappointed with the terrible service and I will be sure to close my account.</p>
112 replies
Review Distribution
5 Star
2 (28.571428571428573%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)