Active since Mar 2017
10
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10 reviews2 months ago
Excessive banking charges
I would like to know why FNB's bank charges have become so expensive over the past year. You make a online payment and they charge you up to R80 which the reference reads #Int pymnt fee. Then there are charges which reads #EFT Charge Fnb to other but yet we pay a fixed monthly fee to avoid all these charges. This has been going on for the past year and when you go to a branch or call the call center no one can answer you. I'm seriously considering switching to another bank. I've had this account for app 20 years and I always used to brag how FNB is the best bank to bank with. Now I don't know anymore. And I am not the only one complaining. People are leaving FNB because of these ridicules charges.
56 replies
3 months ago
Theft under false Pretenses
I am Hildegarde Banks, a single parent of 2 sons from Eldorado Park, south of Johannesburg. On 21 August 2025 I made contact with a guy by the name of N Thaver via whatsapp. I was responding to an ad I saw on Facebook for Quartz countertops. I received a reply in which he requested my address to come do the measurements. He came to my place of residence where he took the measurements and provided me with the attached quotation on 16 September. On the 9th November we had a whatsapp call whereby he informed me that I need to fix the sink cupboard before he can do the installation. I then bought new boards and had a new sink unit made. On 17 November I made 2 payshap payments of R3000 each from my FNB account to his capitec account 2176040283. On 1st December he came to my place of residence again for final fittings. I sent him a message on Friday 12th December whereby he rep**** that he will confirm by the afternoon when the installation will be done. This was the last message I received from him. Since then he is not taking my calls and also not responding to my messages. I am a small business owner and I try to support small businesses where possible. I have requested several quotes from different companies and I decided to support Mr N Thaver but he saw it fit to **** hard working persons. I have been saving to fix my kitchen for a few months and he has the audacity to ***** under false pretences.
0 replies
9 months ago
Items not delivered.
I bought 2 pot sets in February along with other items. Only one pot set has been delivered. I've been calling them endlessly but still no resolution to the problem.
265 replies
28 months ago
Welle Official bad service
Welle Official promised me that my order will be delivered within 14 working days of placing the order. Last week Thursday was 14 working days and nothing. I have been sending them messages and mails but they just blue tick me with no response. Its Christmas next week and my son still doesn't have has sneakers. Order was placed on 25th Nov and its almost 25th Dec.
0 replies
29 months ago
FNB Long response times
I took out a funeral policy on 15.11.23. The policy was taken out on a promotion whereby the first 3 months is on them and I was only supposed to start paying March 24. At the end Nov a debit order went off my account for the policy. I have called the life cover call centre with no success. I then started mailing the consultant and FNB Life and still no results. I have always thought FNB was the best bank to bank with, but it seems there life division is not very clued up in what they doing.
71 replies
29 months ago
ER24 Double billing and perthitic client service
Even after writing a review a week ago, I have had no feedback from ER24. There client service is perthitic and putrit. The account Manager is always on leave or off sick. Namola is having the same issues with them whereby they double bill clients. They billed my medical aid and took from my savings and also billed Namola for the same thing. This is after I told the guy in the ambulance that Namola will be footing the bill and my medical aid must be charged. Its the second time its happening to me whereby there is a double billing. It happened to my in 2010 as well but was refunded without any queries. I don't understand how the account manager still has a job if he is always not available.
0 replies
29 months ago
Welle Official took my money and not responding
I placed a order with Welle. I used my last money to buy my son Christmas takkies because the price seemed reasonable. I have been sending messages to confirm how far in the process my order is and I am receiving no response from them.
0 replies
29 months ago
ER24 duplicate payment
I requested an ambulance through Namola in April. ER24 then billed Namola and took over R2000 from my medical aid as well. I have been liaising with Namola for several months and to date have had no satisfaction. My medical aid has been exhausted and now I need to pay cash for doctors fees. This is not the first time its happening with ER24. They are not responding to Namola and the account manager is forever on leave.
0 replies
89 months ago
Makro Refund
I placed a order with Makro online on 23.11.2018. On 26.11.2018 I called to cancel one item which was bought incorrectly. The cancelled the item. They told me that my refund will be made in 7 working days. Too date I haven't received anything. I call Makro everyday and I just get told they will escalate it to finance. When I ask to speak to a manager I get told the manager is in a meeting. So do these managers have meetings all day long. Because whatevever time of day I call, I get told that they are in a meeting.
105 replies
110 months ago
Goods not received
<p>This is the second time of me doing a purchase at Chicken Licken Braam Fischer Drive and upon return to the office discover that there is an item missing. With the first instance they didnt pack a meal to the value of R50.00, thay addmited that didnt pack it and requested I return to the shop to collect. Today I tried to make sure that they didnt miss anything, but she court me off gaurd when the was something else missing and I forgot the last item. I called the shop and they insisted that they packed it.They then again requested I return to the shop to collect. I dont have my own transport, when I go there I ask someone to take me. Chicken Licken is 2km down the road. I cant be asking someone to take me back for 1 item. This is getting unexeptable. </p>
0 replies
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1 Star
10 (100%)