Active since Mar 2017
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8 reviews3 months ago
Serious Concern Regarding Residence Allocation and Lack of Assistance
A student registered on Monday. She was informed that she must wait to be allocated a residence. To date, there has been no clear communication or indication of when this allocation will take place. It has now been three days since the student registered, and she has been sitting at the sports centre daily without any guidance or assistance regarding residence allocation. No timelines are provided, and no one seems able or willing to give proper information. Furthermore, students wait at the institution for the entire day due to “system issues,” only to be told at the end of the day to return home without being assisted. This happens repeatedly. Even at this moment, students are standing in long queues seeking help, yet no one is providing information or offering assistance. This situation is extremely frustrating, time-consuming, and frankly disgusting. The institution presents itself on social media as if everything is under control, which is far from the reality students are experiencing on the ground. What makes this even more upsetting is that a student who arrived yesterday has already received assistance simply because they know someone within the institution. Why is it so difficult for a child to receive basic assistance when physically present at the institution and following the correct processes? This entire experience is unacceptable.
0 replies
13 months ago
Insurance ****
The Unlimited is a complete ****. I deeply regret the day I took out insurance with them. All I want now is to part ways with them. It was so easy for them to make big promises when I signed up, but now that it's time to file a claim, there is absolutely no assistance whatsoever.
1 reply
14 months ago
Fibre
Mweb is a ****, I have been wanting to downgrade my fibre and I've been trying to use the app & also call the call centre with no luck. They would take the call at time and it would get cut for days I've been trying to get hold of them. Not sure if its worth it to have them as my service provider as their service is too way poor.
0 replies
43 months ago
Everything was sorte...
Everything was sorted in 1 call and she was so nice and willing to assist 🙏🏽🙏🏽🙏🏽
133 replies
63 months ago
Bad services MTN
I have upgraded my phone on the 31 December 2020 and I took an iPhone 12 mini with the watch. I was so excited until I realised that my phone mic isn’t working, cannot put it on speaker, rang when it feels like to. I then went to MTN store in Gateway when I have done my upgrade to my surprise, I was told that the phone needs to be booked in for repairs, I should have returned it after 7 days, but to my surprise again when I checked the issue online, there were so many people who has their phones with this same problem. I then realised that MTN should not even try to sell a phone that you know it has factory issue not to even unpack it to the client that we are having this issue please test it well and return if so, instead you guys kept quiet and not say a word about the issues of this phone. I had to pay January instalment with the phone that I couldn’t use. I am so disappointed with this manner. my phone has been sent for repairs together with the watch so ridiculous, I’m not sure where the watch is going though. You guys can keep your phone and your watch, I’m no longer interested. You may cancel that contract, thank you very much for making your clients inferior
0 replies
65 months ago
British airways stinking customer service
Such a **** service, I have booked a return ticket to cape town in March 2020 and still have not recieved my voucher. I have called, sent probably 50 email and no answer. You call their call centre no luck. I am very ****ed. No one in my family, extended family, friends that will ever board using BA. flysair is doing so much better than you.
0 replies
100 months ago
Suitcase Damaged
Query: Good day Yesterday I travelled with you guys, from east london, flight 143. When I went to collect my suitcase, I was never been this disapointed, to find out that my new suitcase is broken. I went to complain by your offices immediately, I'm not impressed at all. I have been a loyal clients to you but having to experience this. I'm so heart broken. No one called or sent an email to apologies, even the lady did not feel my pain. She just let me sign forms and said she's going to log a call for me. I haven't heard from any of you. I'm not happy at all with your service. Ref:GOZBBD ===================================================================== Good day, I have been waiting for the reply or any sort of communication. I am very disappointed and will make sure that no one in my family and friends will ever use fly safair. You have a very bad reputation and you do not respect your clients and that's why you won't get repeat visits. I am so disgusted and will never ever fly with you. Regards Pakama
0 replies
110 months ago
poor service
<p>Good day,</p> <p>I have a problem, I paid my dstv last week monday the 20/03/2016 and some of the channels were not working so I called the call centre and the guy that I spoke to give me instructions over the phone to reset the decoder to default settings. My dstv now is stuck on the installation wizard screen and when you try to go next to finish the installation, it says not signal and what so ever. I contacted the call centre again on wednesday the 22/03/2017 to ask them to suspend my dstv, I have spoken with Tsepo mhlala sitting in johannesburg and I haven't got any joy from him and ask for a supervisor who called me on this number ( ********** ) and the time was 22:24. Supervisor advised that he was going to log a call for me for my dstv to been suspended until the problem is resolved because I cannot watch the tv and my money is now been washed away. Supervisor advised that He was going to call me back to give me a feedback but I haven't heard a word and its now friday the 24/03/2017</p> <p>Please kindly assist me.</p>
112 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)