MM
Mbali M
Active since Apr 2017
29
Reviews
0
Industries
Reviews
29 reviews9 months ago
Waiting From March to get my car fixed
I was hit by a Santam client on 4 March 2025. Her broker is PSG. On the 27th March all documents, were sent to PSG to process. On the 11th April, I enquired and called PSG with no response. 20th May, I called in and only then my documents were forwarded to Santam. MArvel Mudau from Santam was sent the documents that he requested for on the 9th June 2025. I followed up on the 18th of June, the claim was only assigned to Aggrey on the 23rd of June 2025. Almost a month later today, Aggrey says it is 60 working days This is an inconvenience. I didn't cause the accident. Now I have to sit with a damaged car while you client is not affected. I have to run after you with the admin of fixing my car. I am not waiting for 60 working days. I will escalate this to the ombudsman
0 replies
10 months ago
Disappointing service
I'm so disappointed. I went for my first mammogram in November 2024 and my doctor requested for a follow up 6 months later as there were cysts and think tissue in my left breast. In May 2025 I went back and the mass is now more prominent than before . She then wanted me to go for a MRI scan and she can't see clearly. The risk assessment makes me average therefore I can't have the scan. I'm not able to say if my mom had breast cancer, because she died at 40 nor my sister because she died at 11. The emotional turmoil of waiting and not knowing if you are okay or not is too much. Or my referring doctor is clearly crazy for asking for these tests that a computer program without doing any physical tests can tell that I don't need any further assessment
53 replies
11 months ago
Santam taking too long with claim resolutions
I had an accident with a Santam clients, so essentially this is a Third party claim. The claim number is 215650618. I have been waiting from March to get my car sorted out. This is disappointing. I will never consider Santam as an insurer for my own vehicle
111 replies
14 months ago
Deposit not reflecting
I deposited money and it didn't reflect in my account using Cspitec Pay. I called in and was told to send a screen shot from the app and call again in a few minutes which I did. I was told that the proof of payment is required in pdf which I'm not able to download for capitec pay transactions. Then this query was escalated. It's been almost 60 hours already
106 replies
18 months ago
Impressive service
I received such great service when I wanted to review my insurance premium. Nduduzo Mbele and Mbalizethu Ngoobo we do helpful, professional and quick to resolve my query
53 replies
21 months ago
No responses for 5 working days
Whole week no response on my application. I've called and emailed several times. Boodle keeps doing a credit enquiry on my profile
53 replies
26 months ago
****mers
I have numerous complaints about this company. And have seen how they don't respond to any complaints. I would like to urge all the people that have been ****** and charged ridiculous fees by this company to lodge disputes with the CSOS. let's unite and try to be heard
0 replies
27 months ago
I feel ****med by you
Hi, Yesterday I placed a bet on top Batsman and selected Kyle Verreyne . The bat was yesterday 1 February 2024 and the match was on the same date. I went to live chat to enquire why it's still pending and was told that my ticket is for the 2nd of February 2024 which is today. First things first I didn't select a date, I entered by bet amount, secondly Pretoria Capitals, the team that Kyle plays for us not playing today. Please explain to me what is happening.
58 replies
31 months ago
Never buy from Steve Madden online
I bought shoes online on the 4th September, and they were delivered. The problem is that I wanted to take them back and exchange for a lower heel as the person they are intended for struggles with high heels. The contact details for Steve Madden are not working. The phone number doesn't go through and my emails are not answered. This is so disappointing
0 replies
32 months ago
FNB and GLA making life hard
All FNB accounts handed over to Groenewald Lubbe and Associates don't decrease. I had an overdraft due to prolonged unemployment it went into arrears. In 2022 when I resumed working, I had an arrangement of R500 with GLA and I increased it to R1000. The owing amount was around R21 370. after payments of over R15 000 I still owe R14 071. Can I pay directly with FNB as GLA is harrassing me monthly before payment is due and the amount owed keeps increasing
60 replies
Review Distribution
5 Star
2 (6.896551724137931%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
27 (93.10344827586206%)