NL
Nhlakanipho L
Active since Apr 2017
8
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0
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Reviews
8 reviews7 months ago
Worst ********s ever!
I wish the City of Tshwane or any government authority would intervene and they would discover a lot of *******ion and ******ion with this metering company. I stay in Woodwind Estates in Centurion and let me tell you these are the biggest ********s in the metering industry! They can just slap you with a R2k bill for water mid month and that time you are staying at a flat! When u ask for explanation they give you a long story about a third party company’s “error” in billing blah blah and u can not get hold of them on the phone! It is the worst ever!!! Do not ever move into an apartment that uses METERSHACK I’m warning you!
0 replies
22 months ago
Pathetic service by VW Autohaus in Centurion!
I brought my car there for service on the 22nd of March to change the battery as it was completely finished. Amanda Van Rooyen was my service manager and she did call me back the same afternoon to come collect the car as the “battery was replaced” already. Unfortunately I was far from Centurion that afternoon so I said I’ll collect the following morning and she said no problem. To my surprise the following morning when I arrived she suddenly told me that the technician decided to charge the battery overnight instead of replacing it. I told her that battery should be replaced as she promised, she said no the technician decided to charge it and will be okay. I asked Amanda why she called me the previous day to come collect the vehicle as the job was done only to change and charge the battery when she realised I couldn’t come for collection the same day? She couldn’t answer that question. Today my wife is stuck with the car with my 3month old baby in the rural Nothern part of KZN-Ulundi. I just called Amanda to complain to her about exactly what I had told her would happen and instead of correcting her action, today she decided to drop the phone on my ear! I have 2 cars I bought from this VW and I service all my cars there but today I’m treated by Amanda like this because of the colour of my skin? I’m taking this straight to the Ombudsman and all over social media, and I have to say that I trusted VW Autohaus Centurion for such a long time when people were telling me how bad they treat their black clients, today I experienced it first hand and only God knows what I’ll do if anything happens to my wife and son! I would never recommend this branch to anyone anymore and I want the whole of SA to know about it on social media. This time you’ve messed with a wrong black!
0 replies
56 months ago
Sun International Menlyn is racist
So my wife bought her first ever car on the 20th of August 2021. A brand new VW Polo. So to celebrate this achievement, I took her out to Sun International in Menlyn the following weekend- 28/08/2021. This had always been our favorite place to hangout but little did we know that day was gonna turn into our nightmare and expose how little Sun International think of their guests! It was around 21h25 when we were leaving their premises through main exit gates that one of their security guards who operates the main roller gates mistakenly closed the roller gate as the car was driving out underneath, as a result it (roller gate) scratched the entire roof of the car, taking out the antenna and left a scratch on the windscreen too. The security guard's name is Mr Thapelo Tembane. He wrote a statement statement that night admitting to his mistake and this was done in the presence of his supervisor Mr Wessel Mnisi. Pictures were taken and we were promised this matter would be resolved expeditiously and amicably as there was footage and the mistake clearly on their side. We waited to be contacted but nothing happened. I had to drive back there and got hold of their Fidelity supervisor on the day Mr Calvin Mkansi who said he was aware of the case but the person on whom it is assigned (Mr Simon Tshelapedi) was on leave on the day but will get hold of me the next day when he's back on duty. Again 24hrs passed and no one contacted me. I had to call in again and got hold of Mr Patrick Buthelezi (the only guy who's been at least helpful), he forwarded and email tagging Simon and every "relevant" person on their side and only then Simon replied to then asking about the nitty-gritties of the case before he can lodge a claim. They first said I must tell my insurer to deal with their insurance! I had to tell them I'm not intending on claiming with my insurer and ruin my claims history and pay an excess over something they should settle out of their public indemnity purse and put me back to the same position I was in prior to the damage. Their Operations manager's Mr Bryan O'connor only reply was that the matter is being "investigated" and they would get back to me shortly. Needless to say this has never happened and now not even replying to my mails. I have a strong belief that this is because I am a black person and also not a public figure as it beats me why such an issue would not be resolved by such a big establishment after such a long time. We are stuck with a damaged car now because our only fault was visiting Sun International. I would really discourage anyone from spending their money there as customer service and reliability means very little to them. I sent them all the quotations as requested Patrick and Simom and the claim is around R13 000 but still getting this run around. I have decided to now escalate this issue to the Ombudsman and Small Claims court which means I'd now have to claim for way more than this initial claim due to what they have put me through. SUN INTERNATIONAL DOES NOT CARE ABOUT BLACK CLIENTS!!!
0 replies
62 months ago
Standard Bank is the worst bank in SA!!!
Standard bank is going into my account everyday since the 15th debiting purchases I made over 2 weeks ago! Obviously I got paid a long time ago (when I made these purchases at the stores) and now I'm left with a negative balance on my account because there's no money. I called in and their excuse is that "the merchants didn't submit on time ". I told them that when I make a purchase at the shop it's not my responsibility to ask when they'll be submitting to STD BANK! I've been loyal to this bank for a very long time and now they're messing up my credit record. I told them to rectify this ASAP and they gave me a case number( 7035547707 )and promised to "investigate " and rectify but they're still going into my account everyday further increasing that negative balance. This is the 2nd time they're doing this to me and I'm definitely taking this up with the Ombudsman. I am livid and definitely do not recommend this bank to anyone! They just don't give a damn about their clients!
53 replies
81 months ago
CARTRACK NOT TREATING CUSTOMERS FAIRLY
So I've been paying for my car tracking system in my car with Cartrack for a very long time. R209 pm to be exact. Just over 3 weeks ago I call them because the location of my car on the cell phone App is always wrong. Then they send me from pillar to post until I speak to someone from their technical department. The guy goes away and comes back after 3hours to tell me that there's a fault with my device and I need to bring it in for fixing and i would have to pay for it! My question is how do i pay for something that's not even my fault? If it's faulty than clearly it's their own technical problem because I don't even know where the device is in my car! I told them I give them 7 days to resolve this or else I'm taking it straight to the ombudsmen. I want all the premiums I've ever paid them too. This is daylight robbery!!! According to the CPA Act; CUSTOMERS MUST BE TREATED FAIRLY. Where's the fairness in all of this? Terrible service with this CARTRACK company.
105 replies
103 months ago
They stole my parcel!!
On Monday (30/10/2017) a friend of mine from Durban used Speed services couriers to send my brand new iPhone 6 I had bought. The destination was Marshalltown post office in Johannesburg. I collected my parcel today (01/11/2017) at the Post Office here I Joburg only to find out that the box which contained my phone had been opened and the phone no longer inside! Stolen by their own staff!! They left the charger and the iPhone key and only took the phone! I complained to the manager at the Marshalltown Post Office on Sauer street and she just gave me an A4-size piece of paper to fill in with my complaint and she says that's the only thing she can do and she'll send to Speed Services. Apparently this is a norm by the staff of these 2 companies and I'm planning to stop it now! I want my phone ASAP and if this doesn't happen within the next 7days then I'm taking it to the highest level possible. MARK MY WORDS!!!
0 replies
109 months ago
ABSA IS THE WORST COMPANY. CONFIRMED!!
<p>This was posted 3 days ago but still not resolved, instead all these ladies mentioned here are running away from me when I call their office. I even spoke to their senior manager at Internet banking who assured me that by today it will be resolved but still nothing. This report was posted 3days ago:</p> <p> </p> <p><span style="color: #666666; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; font-size: 15px; line-height: 20px; background-color: #ffffff;">So on the 8th of April 2017 I sent an ABSA CASHSEND using my ABSA APP on my device. The amount was R100 which went through from my account but the sms was never sent to my 15yr old brother on his birthday. I then rushed to ABSA at Ghandi Square and a lady by the name of Tumi Seate, if I'm not mistaken, helped me. Unfortunately it was not a matter she could resolved as it was an internet banking matter. She then transferred me to that department, where I spoke to Ms Nompumelelo Shongwe who assured me that the money would be reversed in 24-48hrs but that never happened. Instead I waited the whole week until I went back to the same branch on Saturday the 15th, Tumi again transferred me to the same department and we spoke to Melissa who also said the same thing. I waited until today, I went back again today and spoke to the branch manager Anna-Marie Koen who also transferred me to the same people and I spoke to the same Nompumelelo and she later transferred me to her Team leader-Lali Mahuma who also gave me the same story that they're gonna sort it out. I cannot believe that my own bank can give me this type of treatment. I don't know if I can still trust ABSA after all this. Yes it was a small amount but it's still my money and what if this happens when I send a larger sum of money. They're admitting that the error is on their side but yet they're not reversing my money. I have been really inconvenienced by this.</span></p>
56 replies
109 months ago
Dismal service from my bank
<p>So on the 8th of April 2017 I sent an ABSA CASHSEND using my ABSA APP on my device. The amount was R100 which went through from my account but the sms was never sent to my 15yr old brother on his birthday. I then rushed to ABSA at Ghandi Square and a lady by the name of Tumi Seate, if I'm not mistaken, helped me. Unfortunately it was not a matter she could resolved as it was an internet banking matter. She then transferred me to that department, where I spoke to Ms Nompumelelo Shongwe who assured me that the money would be reversed in 24-48hrs but that never happened. Instead I waited the whole week until I went back to the same branch on Saturday the 15th, Tumi again transferred me to the same department and we spoke to Melissa who also said the same thing. I waited until today, I went back again today and spoke to the branch manager Anna-Marie Koen who also transferred me to the same people and I spoke to the same Nompumelelo and she later transferred me to her Team leader-Lali Mahuma who also gave me the same story that they're gonna sort it out. I cannot believe that my own bank can give me this type of treatment. I don't know if I can still trust ABSA after all this. Yes it was a small amount but it's still my money and what if this happens when I send a larger sum of money. They're admitting that the error is on their side but yet they're not reversing my money. I have been really inconvenienced by this.</p>
56 replies
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