BW
Bridget W
Active since May 2017
8
Reviews
0
Industries
Reviews
8 reviews30 months ago
Pet Heaven - Great service and reliable
I use Pet Heaven for a scheduled delivery of Bravecto for my two dogs. I don't have to remember when they are due for their treatment as Pet Heaven delivers on time, every time. Great service, great prices and reliable!!
0 replies
41 months ago
Great Service
<div>Great service from a client centric team. Super helpful and knowledgeable. Thanks James Sekgobela and his supervisor.</div>
396 replies
66 months ago
Awesome Constantia Zipline Experience
We had an amazing experience at the Constantia zipline. 7 lines with the longest being 500m. Breathtaking views! The staff were helpful and friendly and the experience was unforgettable. Will definitely be doing this again!
0 replies
79 months ago
Telkom is pathetic!!!
On the 24th October 2019 I realised that our landline was dead and because we use ADSL line for internet, that was also not working. I logged a call and was given a reference no: 30647993. I was told a technician would get in touch. NOTHING happened!! I followed up on 26th October and was told that due to cable theft in the area our lines were dead. Wait for it......they are NOT replacing the cables and we would have to go on fibre!!! I have no problem with this. At what point was Telkom going to notify us about this??? Good marketing would have had their call centre call get in touch with the affected clients to sell them a new package but NO, being as pathetic as they are, it's the clients who have to do all the calling and following up. This lack of service is shocking!! Now to find another service provider.
0 replies
98 months ago
MTN, pay back the money!!!!
I went to MTN Kenilworth on 31/01/2018 to upgrade a contract after my daughter's contract expired. In fact she downgraded by keeping her mobile phone and changing to a month to month package from R614 p/m to R229 p/m. When I left the store the package was immediately downgraded. I received my latest billing statement March 2018 and again MTN will debit me for the full payment of the old contract. We have no new device MTN!!! I visited Kenilworth Centre twice, nothing happened. Extremely poor service at that branch where staff are on social media while dealing with you. I called the customer service centre on 22/03/2018 and was told they would log a service request. How unethical is MTN to debit my account for a device I don't have?? I threatened to return their debit if they do not refund me my money. I will definitely be changing to another service provider. If MTN cares to read this at all, my reference number is 1- ********** 7606.
159 replies
104 months ago
Dino is a star!
Dino was most helpful when I called to reserve seats for my family of 9 travelling abroad. He listened intently, was polite, patient and most importantly assisted me in a professional manner. Thank you Dino. You are an asset to your company. With thanks, Bridget Wilcox
61 replies
105 months ago
Great Customer Service
I called to reserve seats for a party of 9 traveling together. Dino was so helpful and pleasant. He assistanted me efficiently and emailed me confirmations as promised within minutes of our conversation. He is an asset to the company. ThanKs Dino.
0 replies
109 months ago
Shocking service
<p>In Sept 2016 a request was done at Vidacom Blue Route to transfer a contract from a private individual to a business because the contract owner was immigrating to the UK. To-date this has still not been done because Vodacom's systems do not interface with each other. To add further insult to injury the phone was stolen and the sim blocked in Dec 2016. We have not been able to get Vodacom to activate the new SIM card resulting in payment of the contract of over R1 000 p/m for no usage. This is daylight robbery and something MUST be done about this unethical behavior. Numerous visits to Vodacom Constantia has been a total waste of time as the sales people (Dennis and his manager) spin yarns every time you go there. Shame on you Vodacom, we want a refund!!!!</p> <p>#PayBackTheMoney</p>
56 replies
Review Distribution
5 Star
4 (50%)
4 Star
1 (12.5%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (37.5%)