Active since May 2017
Bought my Suzuki Etriga brand new two years ago. Had a accident with the vehicle. Considering the vehicle is under warranty we were forced to take it to a Suzuki Approved bodyshop. The bodyshop was listed on the Suzuki's website as a Suzuki approved MBR. They have been trying to repair the vehicle for 5month already and keep cutting corners/poor workmanship. Reported the issue to Suzuki SA, they say they cannot assist.
Claimed twice, both time it has been nightmares interms of lead time for work to completed. Currently my vehicle is at the their recommended bodyshop since the accident on the 25th August 2023. Was to collect the vehicle on 23rd October found issue, even took the car for after accident Dekra report at my own cost which confirmed the issues. To date Santam has not assisted in getting all the issues resolved. Instead their complaints determents is avoiding me and claims department is not approving the work from bodyshop that's listed in the Santam accident report.
They have bean struggle to get my vehicle repaired since the 25th August 2023.They have ordered the incorrect parts, painted they vehicle incorrect and just performed substandard body and mechanical repairs. The vehicle is currency at OEM cause they cannot complete the repairs.
Was at Woolworth’s Greenacres Port Elizabeth on the 4th Feb 2022.To buy two Rotisserie chicken as we walked into the food section there was an que for the chicken.We stood in line and at that was last batch for the day.The manager (Alice) counted/ticketed us and told us that we were gonna chicken and told the lady behind us she was the last one.After standing in line for 45mins we got to the front and the chief told us that the chicken was finished.We asked to speak to manager as we wanted and explanation or at least an apology.After 20mins of waiting for the manager(Alice),told the worker in the kitchen she will not come down.It’s unacceptable to let ppl wait for food and promise them delivery just to disappoint them.Also to let them wait 20mins so u they can talk to you and not pitch.This is an bad manager.After this experience we had to drive 20mins to grill chicken outlet and wait 30mins for food.My family waited and whole 3hrs for supper that night.
Went to BP Filling Station located at 59 Cape Rd, Port Elizabeth Central, Port Elizabeth, 6065. So myself and my gf were at the filling station and she said she needed to use the toilet and casher said no public ppl are allowed to use it. So I had to drive to Greenacres mall.
When to KFC located on 57 Cape Rd, Central, Port Elizabeth, 6001.Order some food and my gf had to use the rest room. Ask the assist in the store where the toilet was and they said clients were not aloud their public toilets no more. So I had to drive to Mc Donald's 12mins away. If we knew that we would have just bought food at Mc D's in cape road.
Bought an NP200 DCi from an dealer in JHB. Had some issues after collection but it got sorted with the help of Nissan SA. Thought I would the same experience with service at Group 1 Nissan Uitenhage. But it was the exited opposite they did the 15000km service and sorted out the fuel gauge issue no problem. Two weeks afterwards had an issue with my rear tail gate, called them. They told me to make turn after 12 the same day. They took the vehicle into the workshop and sorted it out with out issues within 35mins.With out the need of an appointment or waiting.
I would just like to thank Simon Scott for reviewing my insurance policy and updating it accordingly intern saving good couple of bucks.
<p>Sent my vechilce in to Auto body works for panel beating job after it was involved in an collision.Auto Body Work took 3 weeks to order parts and the vechilce has been in worshop for 3 weeks going on the 4 week now. Their long delays and reluctance to keep me up to date with progress is business costing my one of my contracts.As they are unable to commit to Delivery date.</p>
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