BV
Bertus V
Active since Jun 2017
14
Reviews
0
Industries
Reviews
14 reviews4 months ago
Job well done.
Friendly, helpful staff. Goes out of their way. Well done.
0 replies
20 months ago
Southern Shuttle // King Shaka to San Lameer
Great service, friendly and on time.
0 replies
20 months ago
Mr Parking Review
I have used them multiple times and they were on time, friendly and affordable, I am concerned to see the bad reviews and would like Mr Paring to respond though. But personally I have had multiple good experiences.
0 replies
31 months ago
Discovery Bank's Surprising Incompetence
After 3 weeks an 17 calls with reference nrs, FICA managed to change the address on my banking app. My wife sent an invitation for a secondary cardholder and after 5 business days with no feedback I called. And my application was cancelled. No reason, no person accountable, just cancelled, and I was instructed to try again. Why will I try again if the system is so disappointingly useless.
131 replies
32 months ago
Discovery Bank Disappointment
After 14 calls, over 15 days, discussions and theories, Discovery Bank failed to call me back on call nr 15, as promised to resolve my app. Ref nr: 12490721 I have been unable to change my address for 15 days, and not one person can take responsibility to see the process through
0 replies
32 months ago
Discovery bank let me down
17 Aug 2023: Received a "We need your documents" notification My app does not have the option on the home screen, call them to clarify Call ref nr: 12258426 18 Aug 2023: Call ref nr: 12273324 21 Aug 2023: Mail my documents Call ref nr: 12300865 22 Aug 2023: Call ref nr: 12318298 Call ref nr: 12329415 23 Aug 2023: Call ref nr: 12336179 Call ref nr: 12343214 Told my app will be fixed, give it 48 hours, check on Friday the 25th, app still not have the outstanding documents tab, nor where I can see my address that mismatches my proof of res docs. 25 Aug 2023: Call ref nr: 12376025 28 Aug 23: Call ref nr: 12397598 Call ref nr: 12397686 request to speak to a manager, and that I want to complete the process with her, she agrees not to drop me and will assist me Call ref nr: 12410419 29 Aug 2023: Discovery calls me and explain they will change my online address to match my proof of address, does not give reference number, and hangs up. Nothing changed 30 Aug 2023: Call as nothing has changed, spoke with Mpho, and the phone hung up, he does not call back. After 12 calls, and empty promises, I am speechless and still receiving we need documents notifications.
393 replies
56 months ago
Cancellation made impossible
The cancellations number 082 1958 has been cutting off once I enter the number I want to cancel. Highly frustrating and the only way to cancel a line
106 replies
57 months ago
Credit Card Dispute Process
I submitted 2 credit card claims on 15 Jul 2021 and has still not been assisted. I visited the branch who said I need to call the call centre or use the app. I then called the call centre where a robot did not understand what I wanted and hung up. I called 3 more times with no help. I then disputed the transactions on the app where it asked limited info of which my transaction did not fit any descriptions.
53 replies
61 months ago
Claim not receiving any feedback
I submitted a claim 17 March 2021 and it is now 7 April and I have received no feedback.
53 replies
68 months ago
Overpromising, underdelivering.
No Feedback in 4 days after website says they will respond in 24hours.
0 replies
Review Distribution
5 Star
3 (21.428571428571427%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (78.57142857142857%)