RD
Rachelle B
Active since Jun 2017
25
Reviews
0
Industries
Reviews
25 reviews14 months ago
RAIN 5G ZERO CUSTOMER SERVICE
Pathetic service in the billing department. Send my proof of payment through 4 times now, my 5G is still off. Spend endless hours on the phone and seemingly everyone is working from home. Promises so escalate so that my payment can be update, still ZERO results!
319 replies
21 months ago
Welle Official stepped up and I did get responses on email and Whatsapp - Grateful for their service.
Initial feedback and response was very slow, but the owner did respond to my Whatsapp messages and kept me in the loop regaring this purchase. We received this yesterday and are very happy. Pricing was the best. Thank you for delivering my son's birthday gift on time. Much appreciated
0 replies
22 months ago
ORDER NOT RECEIVED, ZERO FEEDBACK BESIDES ORDER NR
<div>Order #12982 NOT RECEIVED, ZERO RESPONSE ON WHATSAPP. THIS WAS MY LAST MONEY, BIRTHDAY GIFT FOR MY SON.</div>
0 replies
24 months ago
Pathetic services from Nedbank Home Loan Department, NO customer service
After 2 emails and about 40 minutes on the phone, I still have not been able to speak to, or get a response from the Home Loan Department regarding the payment of our Home Bond.
0 replies
35 months ago
NEDBANK HOME LOANS WORST RESPONSE RATE EVER
6 Emails, about 11 phonecalls, 7 weeks later after I requested and gave approval for my home bond to be restructured STILL NO feedback from Nedbank Home Loans Collections/Restructuring Department. I am forced to pay another installment, cutting off my livelyhood for another month. Today the interest rate was increased AGAIN. You honestly do not care for your customers.
0 replies
40 months ago
Wolworths Brooklyn customer care helpline: Zero exception or going the extra mile for customers!!
After a SERIOUS sick bed I was able to leave my house after 11 months TODAY!! Happy to eventually go buy my husband some clothes. I opened my account ages ago to buy ONLINE and was told I have to swipe 3 times. With my disability we went early. Nor the lift OR the escalator work, so unable the ladies section. R4000 later, my card is rejected as I did not have my ID on me!!!! WHY could my account not be verified with the 60 questions I had to complete upon opening upmy account?? I had my ID on my phone. You can board a plane with your phone but not allowed to activate this card??!!! I dare you to put your MD in a wheelchair. Send him off shopping inbetween the rails and see if he has ANY success!! Zero zero thought spend on how to accommodate people with disabilities, yet you are the most overpriced store which I supported HENCE a new account as you sell quality. Eventually the manager understood and tried to help via Customer care line. No! End of the story. A happy morning turned sour and took forever. Woolworths, I will be closing my account tomorrow.
0 replies
41 months ago
UIF Claims submission impossible due to my account not being unlocked 4 weeks later!!
4 Weeks later my UIF Filling account still not unlocked whilst they said it would take 7 days only. Not even abke to assist me telephonically any further. Hiw am I supposd to submit my claim????? MY REFERENCE NR: Very urgent please: Ticket Reference Number: C-20221102-002016
0 replies
47 months ago
Clicks Monuments Park Worst Shopping Birthday Treat Experience
On Friday, 10 June, I went to Clicks Monument Park to redeem to vouchers which I got for my birthday. The one was a gift card, the other one was an email with my voucher code as I did not get the sms. I had severe operations and could not wait to go spend my vouchers! 1. When I entered the store around 13:30, 2 of the 3 ladies were busy with there makeup, me standing there until I called the one over. This gave an incredibly bad impression!! 2, There is a table in front of the shop with a lot of stuff but ZERO signage indicating what is is for. For every item I had to ask for the price. No one promoting zero specials (and I am a serious bargain hunter). 3.. After 2 HOURS of struggling to get my voucher code punched in, I gave up. I had skull surgery 5 days before and my back is off in 2 places. By then they offered me a chair as I was FUMING and physically done.. The one lady phone THREE people which could not confirm that my cellnr was captured correctly. We made zero progress with her phoning all over. How is that possible???? When my friend also followed up with Clicks, Helpdesk confirmed that no such call or problem was logged. 4. I said I'll take the stuff for the R500 as I honestly could not stand another minute. I took the items out of my bags and told the guy to ring those and went to sit down. When I got back he rang up all the items I did NOT select - so we had to redo it AGAIN. 5. 2Hrs and 30 mins later I left the store. At home I went through the specials booklet and saw that because I bought the Boulevared Pouch I could have received the second item for 50% off. NO ONE or NO WHERE was that indicated in that store. 6. As a qualifified learning and developmental practitionar it is clear that staff is not trained properly on half of what they are suppose to do. Even when I phoned they said it is impossible to redeem a online voucher with online shopping? Is that true? I have a disability and I do not go to the shops! If that is the case I will forsure not be buying from Clicks via the One Cart app anymore. Who check in on the shops and check if it is on standard if you cannot even see when you enter the store what is up for grabs? Am I suppose to go through the 20 pager booklet first?
0 replies
57 months ago
Worst policy - Painful to get your daily hospital fees when relevant!
My brother had a hip replacement 3 months ago. This is how long Unlimited has taken to date to review his claim!! This is ridiculious.
53 replies
61 months ago
BEWARE OF GEORGE WEBB, DILLAN WEBB AND SONS
Nightmare as they are dishonest and extremely intimidating. I offered a quote from Dillan Webb from Prolec Group to revamp our double garage into a granny flat, include a functional bathroom and zinc for a kitchen. His quotes is extremely simplified, so they end up claiming you do not want to pay them, or you want them to work for free. George Webb said he was also a private investigator and left with my brothers Road Accident File, as he want to help us, as clearly my brother's file showed some irregularities. This building ended up in nothing but the worst experience of our lives. George eventually threatened my husband with the words: "ek is nie jou fokken maatjie nie". I have all the whatsapp's as proof and clear communication confirming what was promised by Dillan on what is to be done for the quote. They are cunning. BE AWARE!!!!!!!!!!
0 replies
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4 Star
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3 Star
1 (4%)
2 Star
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1 Star
24 (96%)