HC
Hugh C
Active since Jul 2017
15
Reviews
0
Industries
Reviews
15 reviews31 months ago
A simple mistake that cost me a lot of time- 2 trips to the pharmacy and a 25 minute phonecall to Disco Health
DH made a mistake. Now I'd like them to rectify it. My son is diabetic on insulin. He is studying overseas and app**** for a 6 month supply of medication ( not all were approved, but that's not the issue). They approved 6 months of a "test strip" called a " Ketostix". These were not requested and and used very infrequently. When I went to the CDE pharmacy on 18 th September 2023( Houghton, JHB) I found this out. What should have been approved were sticks that are used to measure blood sugar ( at least 6 times) a day. The pharmacy were able to give me one box of ketostix and one box of regular blood sugar test strips. I phoned DH on 20 Sept 2023 ( a 25 minute call). they apologised and said they had sorted it out. I went back to the CDE pharmacy today ( 21 Sep 2023)and they said they were blocked from giving me the outstanding 5 boxes of the correct sticks because I had collected items on the 18 th. I had to leave empty handed. Later in the day the pharmacy contacted m e that the correct sticks had been approved. Please can DH collect th e sticks and deliver to my son ( address will be provided). I'm not going to the pharmacy for a third time.
262 replies
52 months ago
Excellent service
Ordered a printer part on Thursday afternoon. it was delivered on Friday morning.
0 replies
54 months ago
Makro- dismal service. Shop somewhere else
Want to order an inverter online. Have registered and used website before. Can't edit profile to add my VAT number. Phoned customer care who gave me the " commercial" number. 0860 409 999. Calls either disconnect before being answered or there is a message" " mailbox is full". No reply to e mails. Best to shop elsewhere.
106 replies
55 months ago
Dismal service FNB Visa card
I have a new FNB Premier credit visa card. Spent many hours on the phone to 097 577 7000. Very difficult to get card activated. They then told me that my credit card account was dormant. Used secure chat- told to go to ATM to activate. did this. Card and account now supposed to be active. Card still not working. Then told to synchronize my card at an ATM and use the the new PIN to transform a small transaction. Did this and the card still does not work. Much superior service from Discovery Bank. Have been with Barclays bank/ FNB for 40 years. Probably going to close my FNB account.
53 replies
64 months ago
Scam.
Total Scam. Don't waste your time talking to them !!!!!!!!!!!!!!!!
0 replies
65 months ago
Great service. will be using Superbalist again
Excellent service. Ordered Wednesday night . Received parcel on Saturday morning. I was wary of ordering clothes online- they may not be exactly like the photos, and may not fit. They fit perfectly and look like the photo on the website
0 replies
66 months ago
Telkom- the runaround
Need to change the name of an account holder for a landline. It;'s in my late father's name. I went to the Telkom shop in Norwood. They couldn't help. Told me to go to Killarney or to Rosebank. Went to Killarney. They couldn't help. Said to go to Rosebank. Absolute waste of time.
0 replies
68 months ago
MAJOR SCAM
BIG SCAM !!!. My receptionist was called with a promotional offer- a free toner cartridge for us to try. She was told that they were the manufacturers, and when she is called by the supplier not to worry about the cost. She was told that the suppliers did not know about the free offer. Two cartridges were delivered with an invoice for R3000.00. We asked to return them and they said there is a collection fee. BE WARNED
53 replies
68 months ago
Dismal service
Ordered form Amazon this morning using my new Discovery bank credit card. Hours later, got a SMS- card declined. Tried later in the day ( now costing me more because exchange rate changed), again declined. Phoned bank: 0860 11 2265. Was told that card was declined because of " suspicious activity", Discovery should have a recording of the call. No one contacted me to verify this. Checked Amazon- now I had ordered two belts. Tried to cancel one- got a message: may be too late to cancel- may have already shipped. Had an FNB card for 25 years - never had problems like this.
53 replies
69 months ago
Disgusting lack of service
Beyond disgusting lack of service. Have been trying for weeks to get help. Every time get cut off. hold on each time for a least 15 minutes each time. They deserve a minus 10 rating.
0 replies
Review Distribution
5 Star
2 (13.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (86.66666666666667%)