Active since Aug 2017
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21 reviews14 months ago
Capitec business.. RUN!! .. they will leave you alone when in trouble.
After spending more than 8 hours over 2 days on my cell phone with Capitec Business,, i was contacted by Thokozani Masombuka <businesscomplaints@capitecbank.co.za> that listened to my problem, apologised for the problem, and promised that it will be resoled. Once again proving that Capitec staff is trained to lie to the public just to get them to be quite. He call himself a Complaints Management but clearly he is not able to manage the responsibility that he lay on himself. You have a choice, be a man of your word or stop making empty promises, that is what a real manager do! Natasha Moodley <NatashaMoodley2@capitecbank.co.za> and Fazael Sampear <FazaelSampear@capitecbank.co.za> took it on themselves to resolve someone else problem and to force their outcome onto my problem. Natasha, Fazael, you send with pride the account guides for Zero and Sage. If you actually listened to my problem you would have realise that i am using ZOHO. It is almost my yearend and you need to start to flipped focus!!!! Wake up, take deep breaths and start to help me by resolving MY PROBLEM and not the problem that you think i have. What the two of you did, makes me start to question the standard of your education and the standards that Capitec uses to appoint people in possessions of power.
53 replies
14 months ago
Run from Capitec Business
If you are a small business, stay away from Capitec business. Their bank statements that you download is not compatible with most accounting software. Their complains department does not exist. Their Business banking staff do not know how to resolve unforeseen problems. They are operating without management structure of witch all are at a conference and they are hiding their head office switchboard number from the public. They donor So, if you have a problem, you are on your own.
106 replies
19 months ago
Zoho heading for a SA fall....
Zoho Software is awesome, but they do not have a working online paygate in place. They want you to use paygate, but payfast is preventing access to the service. That means that you are better off using Sage accounting or Quickbooks accounting. A real shame.
0 replies
19 months ago
Payfast will let you down..
Since the have rebranded, their customer service is SHOCKING and USELESS. I have been begging to get registered for paygate for the past 2 weeks. No response from Payfast. Just spend 3 hours on the "customer care line"... Still where i was. Rather use Netcash on any other online payment service but stay clear of Payfast. They will disappoint and let you down when you need them the most.
53 replies
19 months ago
Jacques and good health!
Thank you, Jacques. (Hope my spelled it correctly.) You are awesome!! We already feel safe and assured in your professional hands. It is a privilege for us as a family to be part of your family. The AGS Health family. To good health! Appa Snr, Stef, Appa Jnr and Qhara van Wyk
0 replies
24 months ago
Sage Ignore problems when reported...
On the 22/04/2024 i reported a problem with importing ofx files into Sage. The consultant did not do their work, he did not forwarded it to the technical department. HE IGNORED ME. Today is one day before month end and i am still not able to import Capitec ofx files into my sage system. I am tired of speaking to *********** sage personal. If sage wants to employs *********** staff, sage can work with them theirself. Zoho books not only works but is cheaper and offer more, here I come.
53 replies
28 months ago
Hallopeter protect bad companies
<div>Hallopeter removed a review i posted without following their own guidlines. The business said that i am a **** and hellopeter removed my review. My review stated that vox have cancelled my account without notice or propper reason. I am including apart of an email i recived this morning. From: Ofentse Radebe <Ofentse.Radebe@voxtelecom.co.za> Sent: Wednesday, January 3, 2024 9:57 AM To: info@jellytotscc.co.za Subject: FW: Account Id: 9289006 - VOX23358655 Good morning @info@jellytotscc.co.za, I trust you’re well, With regards to your Reactivation application, please note your Fibre services were cancelled on the 1st of January 2024. We do apologize for any inconvenience caused</div>
258 replies
28 months ago
Vox
<div> I have screenshots showing that You cancelled my service *******. I have screenshots showing how my service has magically reappear this morning and now show as suspended. I have a voice recording where Peet tells me that vox have cancelled my service and he do not know why. I have smse and emails where vox want me to enter into a new agreement... Remove this review and i will introduce you to very clever people that knows the law better than you do. So, what type op company is willing to lie to get a review suppressed. Your actions clearly shows the reason why your profile on hellopeter is so poor. If you do not have your word, you have nothing... Clearly vox have nothing. PS: I will gladly supply you with the screenshots of vox customer care porthole.</div>
257 replies
28 months ago
Vox is useless mother-buffers.
My account was cancelled without any notice from Vox on the 01/01/2024. My account was paid in full and 22 days after payment was made my account was closed, not suspended, closed! According to my vox porthole message history, I receive no notice of any kind from voc. Nobody can tell me why! I spoke to Peet (0510011025) that is supposed to be a manager, He does not know. I visited Ruben (0724175437) this morning in Kimberley on 02/01/2024, I called 4 times during the day and no response from Him. Account: 9289006
129 replies
28 months ago
No managers at Kimberley branch...
02 January 2024 - Kimberley Branch ( Lennox & Bultfontein ) is operating without any management structure! The branch manager is not in, she appointed a team-leader in her place that is also not in for the day. So.. who is in charge, the cleaners? The branch reminds me of a daycare center for toddlers. I had to wait two hours before i was told that there is not anybody that can help me.... Now i understand why there is a huge lack of service...
129 replies
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5 Star
1 (4.761904761904762%)
4 Star
0 (0%)
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1 Star
20 (95.23809523809524%)