Active since Aug 2017
Tdhwane metro police Phillip nell park,are ****ing useless, again u was harrased by taungstreet no 5,,every day i get 3 hours sleep in because of this property, there are laws and bylaws, that needs to be enforced by them,they work for the municipality,which they needs to be sorted out.
This pudo procedure is a lie,ive been to locker sites ,there where mo spaces for my large box ,and there where open xtra large lockers,people took packages out ,i was there,the screen did not give me an option to o get an extra large locker for free,they lue in their ads , procedure,their customer service ate pathetic,they refuse to give credit back with this system iof no booked lockers of theirs,if the time expire ,then the customer will lose the booking , as i a customer myst dit and wait a while day,at a locker to put in a package,if a courier guy vehicle arrives ,they refuse a customer to put in their package if they removed packages ,they first need to pyt in their packages,before the waiting customer may put in a package,and then theres no locker available ,and why are sasol employees alliwed to say to customers the lockers are full not yo allow customers to use the licker facility,at phillip nell park sasol this happened this morning,
The fact that Vodacom is making money ,with charging a customer to pay an extra amount to be able to see who is calling on their Vodacom contract phones is really pathetic,we struggled more than 2 years ignoring calls due to this,losing business . Vodacom is really losing the battle with their customer services.
Ive got a game card,and every time u buy on the card im harrased by their staff,to pay my account ,each week,im not behind on my payments,but they are a nuisance,i complain about the harrasing calls and sms,then they stop notifying me what my payment are,and after i paid they send me threats,their system does not puck up- payments,its asif they have people that check if payments are done but only start with the letter a then they give up,im so tired of complaining each month about the same *****nce ,they are such a nuisance for garrasi g me and im not behind on my payments,exept for that thet commit account ***** with the account ,the more you buy the more you owe,im not allowed ever to increase my credit if R1500 ever,byt when i buy,and i only buy fir that amount,i took monthly instalments,they add R100 minimum extra each month to my credit,they are a bunch of *******
Pudo puts on its platform the procedure if how to use their lockers,and are lying openly,with this way if not allowed to book a locker customers must drive arround from licker location to locker location to find a open locker,to put the parcel in,thet say there if a locker is not available,you can upgrade for free,thats bull****,we lost 4 paid large lockers due to their bul**** system,they are *****s,and liers,they dont have a complaint platform, they've ignored our complaints,thet are *****ing my money,they refuse to adres issues.
Rain internet company are nit sharing information correctly,they told us when we decided to upgrade to the new 101pro 5 G from our contact we will have to pay more ,nut actually the signal a very poor,and only 1 port for a cable available,and gave ,2 sim card subscriptions with that we did not need ,thet dis not inform us that we will be paying for 2r routers being used while the change is happening,we had to lick their asses to pick up the old router,which they can do as quick as lightning,byt cant assist properly with complaints or communicate right.
Metro police phillip nell park is useless,every weekend the same story we will send out a vehicle, bylaws office just as useless,they are so full of excuses,no assistance with noise complaints,more than 15 years with these neighbours harrasing me, day in and day out,this must stop , either close down Phillip nell park metro police station , because Nightshift sleeps,and day shift are doing shopping,Metro police works for the municipality,which has laws and bylaws that needs to be enforced.
Complaint if them harrasing me ,regarding my Standard bank overdraft cheque account 018994938,they have been giving me dropped calls for the past 6 moths now,but did not know that the account was sc****d,and that Standard bank was at fault with this account ,they've been replaced by another laywer company,but they still call,even showing them the proof the stupid people are generating a bill to claim against a customer that was handed over,but i was never supposed to be handed over,staff neglegence .
When i used to work for standard bank we where forced by Standard bank to use Alexander Forbes as the pension fund investment company,while i was employed,staff where not allowed to get involved with their pension funds,where and how money can be invested,so nearly every staff member at a certain time lost each nearly a million rand due to some mistake,it was kept quite ,and staf where threatened if they tried to sue Alexander Forbes and standard bank for losing the money the staff would be fired,well with this said ,in 2017 i was let go from standard bank,i did not know that 3 months before they and Alexander forbes did the paperwork,the day i made ab appiintment wirh an Alexander forbes agent to tel me to start getting pension funds,and that they will handle alk tax relates documents etc ,that person said they will contact sars ,send documents through etc etc,in 2018 u got a penalty fee of R500 for not sending my documents through,i had to run arround to plead to to standard bank and alexander Forbes for the documents,it rook them 6 months to give me the documents they failed to send to me abd failed to sent to sars themselves,now its ,2026 uts still a cloud hanging over me because if their staff neglegence .whoever i invested my money ,i was not communicated with ,i was not made part of ut,Alexander Forbes are pocketing money from my hard worked money,and still I'm not allowed to have a say in my money.
Ive been up and down more than 2 years ,ive reported Standard bank 4 times to the ombudsman,but theres something fishy going on n ,now still after all this ,my debt are more because of them ,im still owing the bank ,bank charges they refused to stop,staf where unprofessional,and they use the excuse they can't identify me,but did ,the staff are too arrogant, even Directors i dealt with ,this is unfair due to Standard bank management,let me go in 2017, unfairly,untill now i could not soet out my debt,u worked for the bank 21 years, they, there's staff,mistreated me ,treated me racially,affected my performance,they broke me,and stilk after throwing me away like trash,after i gave 21 years,getting my life at risk for their assets,their staff i protected ,and created labour *****,by letting me go ,one day they all will get carma, Good day,please ,this issue of this account has become bad,ive reported them ,the one day the account are paud up,the next day the account ate handed over to a new lawyer company ?why how they refuse to close the account?why ,its been paid up by the insurance!they refuse to talk to Standard Bank,and standard bank refuse to talk to the laywers,this miscommunication is making more trouble. Show quoted text Im opening this case again at the ombudsman ,due to lack of communication On Tue, 3 Feb 2026, 15:51 Hermann Calvert, <calvert.hermann2@gmail.com> wrote: Good day,please ,this issue of this account has become bad,ive reported them ,the one day the account are paud up,the next day the account ate handed over to a new lawyer company ?why how they refuse to close the account?why ,its been paid up by the insurance!they refuse to talk to Standard Bank,and standard bank refuse to talk to the laywers,this miscommunication is making more trouble. On Fri, 30 Jan 2026, 09:11 Lisbeth Mokhachane, <Lisbeth@nfosa.co.za> wrote: Dear Mr Calvert I trust this email finds you well. Please note that we have received communication from the bank indicating that they need to contact you directly to obtain a clearer understanding of the issue raised. At present the bank is unable to fully understand the nature of the request and require clarification of certain information. For the bank to fully investigate the matter and provide our office with a comprehensive response, we kindly ask that you advise of a convenient time for the bank to contact you. Should you prefer not to speak directly with the bank, please forward a clear and detailed description of your complaint so that we may submit it to the bank on your behalf. We would like to avoid any delays or incomplete investigation due to insufficient information. We would appreciate your response by no later than Monday, 2 February 2026. Thank you for your cooperation. We look forward to hearing from you. Lisbeth Mokhachane Team leader – New Complaints Unit Banking Section Lisbeth@nfosa.co.za J29564 NFO CMYK Logo FA271x111.jpg National Financial Ombud Scheme South Africa NPC. Registration Number 2023/162407/08 The National Financial Ombud Scheme South Africa (NFO) is recognized as an industry ombud scheme by the Ombud Council (OC/001/24) JHB: 110 Oxford Road, Houghton Estate, Illovo, Johannesburg, 2198 CPT: Claremont Central Building, 6th Floor, 6 Vineyard Road, Claremont, 7708 Postal Address: P.O. Box 32334, Braamfontein, 2017 Tel: 0860-800-900. Fax: 086-575-7000. info@nfosa.co.za. www.nfosa.co.za From 1 March 2024 the offices of the Ombudsman for Long-Term Insurance (OLTI), Ombudsman for Short -Term Insurance (OSTI), the Credit Ombud and the Office of the Ombudsman for Banking Services (OBS), have been incorporated into the new National Financial Ombud Scheme South Africa (NFO). Any complaint lodged prior to 1 March 2024, will be dealt with by the NFO, in accordance with the rules of the predecessor scheme. You may continue to use the previous contact details, or the new details on this mail, to communicate with us. E-Mail Disclaimer All views or opinions expressed in this electronic message and its attachments are the view of the sender and do not necessarily reflect the views and opinions of NFO. The information contained in this message and its attachments may be confidential or privileged and is for the use of the named recipient only, except where the sender specifically states otherwise. If you are not the intended recipient you may not copy or deliver this message to anyone, and if you have received this message in error, you should return it to the sender, and delete the copy you received. While all due efforts have been made to ensure that the message and its attachments are virus-free, you, the recipient, must take full responsibility for virus checking of both the message and any attachments to the message. No e-mail correspondence sent to NFO shall be deemed to have been received until the message has been responded to. An autoreply shall not constitute such a response. Think.png From: Hermann Calvert <calvert.hermann2@gmail.com> Sent: Friday, 02 January 2026 18:34 To: Vermeulen, Andriette A <Andriette.Vermeulen@standardbank.co.za> Cc: Nqobile Ngwenya <nqobile@nfosa.co.za>; Syed, Raeesa R <Raeesa.Syed@standardbank.co.za> Subject: Re: FW: Premature:0097450-Hermann Calvert / Standard Bank (Banking) New Case Reference 60046589 I've been authenticated,already regarding this matter ,fine ill continue my Complaints. On Fri, 2 Jan 2026, 14:37 Vermeulen, Andriette A, <Andriette.Vermeulen@standardbank.co.za> wrote: Dear Nqobile, We cannot proceed with this matter as we are unable to authenticate Mr Calvert. Please can you provide guidance. Kind regards signature_1679843650 Andriette Vermeulen Manager, Executive Complaints Client Experience Personal & Private Banking SA Tel +27 63 909 0382 / www.standardbank.com From: Vermeulen, Andriette A Sent: Tuesday, 30 December 2025 14:18 To: Hermann Calvert <calvert.hermann2@gmail.com> Cc: Nqobile Ngwenya <nqobile@nfosa.co.za>; Syed, Raeesa R <Raeesa.Syed@standardbank.co.za> Subject: RE: FW: Premature:0097450-Hermann Calvert / Standard Bank (Banking) New Case Reference 60046589 Dear Mr Calvert, Thank you for your response. At this stage, we are unable to proceed with the investigation of the matter below until we have successfully authenticated you, to ensure that we are engaging with the correct customer. In addition, I would appreciate further clarity regarding your request so that we can assist you more effectively. For your convenience, you are welcome to visit any Standard Bank branch to complete the authentication process. Kind regards signature_1679843650 Andriette Vermeulen Manager, Executive Complaints Client Experience Personal & Private Banking SA Tel +27 63 909 0382 / www.standardbank.com From: Hermann Calvert <calvert.hermann2@gmail.com> Sent: Tuesday, 30 December 2025 14:07 To: Vermeulen, Andriette A <Andriette.Vermeulen@standardbank.co.za> Cc: Nqobile Ngwenya <nqobile@nfosa.co.za>; Syed, Raeesa R <Raeesa.Syed@standardbank.co.za> Subject: Re: FW: Premature:0097450-Hermann Calvert / Standard Bank (Banking) New Case Reference 60046589 Good day, sorry for the rudeness,ive been up and down for more than 2 years ,just let me know what s happening by email dye to ive not been assisted in the past ,so i know either to keep complaining to the ombudsman,on a weekly basis. On Tue, 30 Dec 2025, 14:01 Vermeulen, Andriette A, <Andriette.Vermeulen@standardbank.co.za> wrote: Dear Nqobile, I trust that you are well. Any luck with reaching Mr Calvert? Kind regards signature_1679843650 Andriette Vermeulen Manager, Executive Complaints Client Experience Personal & Private Banking SA Tel +27 63 909 0382 / www.standardbank.com From: Vermeulen, Andriette A <Andriette.Vermeulen@standardbank.co.za> Sent: Monday, 29 December 2025 14:17 To: Hermann Calvert <calvert.hermann2@gmail.com>; Nqobile Ngwenya <nqobile@nfosa.co.za> Cc: Vermeulen, Andriette A <Andriette.Vermeulen@standardbank.co.za>; Syed, Raeesa R <Raeesa.Syed@standardbank.co.za> Subject: RE: FW: Premature:0097450-Hermann Calvert / Standard Bank (Banking) New Case Reference 60046589 Importance: High Dear Mr Calvert, I trust that you are well. I have tried to contact you again today at 14h41 with no success. I have also not received any response to my email sent. @Nqobile Ngwenyawe are not able to make contact with Mr Calvert to proceed with the matter. Please assist with making contact with Mr Calvert. Kind regards signature_1679843650 Andriette Vermeulen Manager, Executive Complaints Client Experience Personal & Private Banking SA Tel +27 63 909 0382 / www.standardbank.com From: Vermeulen, Andriette A <Andriette.Vermeulen@standardbank.co.za> Sent: Monday, 22 December 2025 14:48 To: Hermann Calvert <calvert.hermann2@gmail.com>; Syed, Raeesa R <Raeesa.Syed@standardbank.co.za> Cc: Vermeulen, Andriette A <Andriette.Vermeulen@standardbank.co.za> Subject: RE: FW: Premature:0097450-Hermann Calvert / Standard Bank (Banking) New Case Reference 60046589 Importance: High Dear Mr Calvert, I trust that you are doing well. I tried calling you today at 14h45 to discuss the matter you raised with the NFO. Please let me know when will be convenient to call. Kind regards signature_1679843650 Andriette Vermeulen Manager, Executive Complaints Client Experience Personal & Private Banking SA Tel +27 63 909 0382 / www.standardbank.com From: Hermann Calvert <calvert.hermann2@gmail.com> Sent: Thursday, 04 December 2025 15:57 To: Syed, Raeesa R <Raeesa.Syed@standardbank.co.za> Cc: Vermeulen, Andriette A <Andriette.Vermeulen@standardbank.co.za> Subject: Re: FW: Premature:0097450-Hermann Calvert / Standard Bank (Banking) New Case Reference 60046589 You don't often get email from calvert.hermann2@gmail.com. Learn why this is important Acknowledge your email On Thu, 4 Dec 2025, 15:50 Syed, Raeesa R, <Raeesa.Syed@standardbank.co.za> wrote: Dear Mr. Calvert, Trust you are well. Please note I have attempted to reach you on 0822685751 at 15:44 - voicemail with no option to leave a message. Kindly advise of a convenient time to reach you as we are required to conduct authentication. Thank you Regards Raeesa Syed Analyst, Executive Complaints Client Experience & Risk Execution Personal & Private Banking SA www.standardbank.com Standard Bank / South Africa / A member of Standard Bank Group From: Syed, Raeesa R Sent: Thursday, 04 December 2025 15:39 To: calvert.hermann2@gmail.com Cc: Vermeulen, Andriette A <Andriette.Vermeulen@standardbank.co.za> Subject: FW: Premature:0097450-Hermann Calvert / Standard Bank (Banking) New Case Reference 60046589 Importance: High Dear Mr. Calvert, Thank you for reaching out to us. We acknowledge receipt of your complaint and sincerely apologise for the inconvenience you are experiencing. We are currently investigating the matter and will provide feedback by the due date you were given. Please note that each case is assessed individually, and your dedicated case manager, Andriette Vermeulen (copied in this message), will be overseeing your case. Should we require additional time to resolve the issue, we will contact you directly and appreciate your understanding in such instances. In line with our commitment to safeguarding your personal information under the Protection of Personal Information Act (POPIA) of 2013, we are required to verify your identity before proceeding. To complete this verification, we will contact you by phone for a brief security check. Kind regards Raeesa Syed Analyst, Executive Complaints Client Experience & Risk Execution Personal & Private Banking SA www.standardbank.com Standard Bank / South Africa / A member of Standard Bank Group From: Nqobile Ngwenya <Nqobile@nfosa.co.za> Sent: Thursday, 04 December 2025 14:25 To: ECRU <ECRU@standardbank.co.za> Subject: Premature:0097450-Hermann Calvert / Standard Bank (Banking) Our ref: Pre[02/12/2025-0097450] 04 December 2025 The Designated Officer Standard Bank- referral NOTIFICATION OF PREMATURE CASE RECEIVED VIA WEBSITE Our office has opened a premature complaint on 04 December 2025. The details of the complaint are as follows: Account Holder Name: Mr Hermann Calvert Account Holder Email: calvert.hermann2@gmail.com Account Holder ID: 7303195151080 Account Number: Account Type: Account Holder Telephone Number: 0822685751 Product: Current Account (Banking) Category of Complaint: Overdraft (Banking) Sub-Category of Complaint: Penalty Fee Charged (Banking) The complainant describes the complaint as follows: Ive put in numerous complaints queries,regarding my checue account overdraft thats behind,ice started mord than 2 years back asking ,complaining ,requesting assistance regarding my cheque account,but uce not been assisted,i recently found out there where insurance on that mobey i loaned,they refused to use that insurance to make the account nil,im ocer the overdraft limit ,because of them,they refuse to take away unnecessary banking charges on the account,and again after i complaint, standard bank staff gace away my details to other banks which are trying to give me loans to pay off my overdraft. The complainant would like the complaint resolved as follows: U want Standard bank to s**** my overdraft and make it nil,,and apologise for not assisting me to resolve this matter, Kindly resolve the complaint with the complainant directly and inform us of the outcome. If the complaint is not resolved, please provide us with a detailed report on the matter by: 20 January 2026 (21 working days from date of this letter). Failure to inform us of the outcome will result in a formal file being opened. Our office will also open formal cases in matters where the complainant is not satisfied with the outcome of the premature case. Nqobile Ngwenya Administrator: New Complaints Unit Banking Section Nqobile@nfosa.co.za J29564 NFO CMYK Logo FA271x111.jpg National Financial Ombud Scheme South Africa NPC. Registration Number 2023/162407/08 The National Financial Ombud Scheme South Africa (NFO) is recognized as an industry ombud scheme by the Ombud Council (OC/001/24) JHB: 110 Oxford Road, Houghton Estate, Illovo, Johannesburg, 2198 CPT: Claremont Central Building, 6th Floor, 6 Vineyard Road, Claremont, 7708 Postal Address: P.O. Box 32334, Braamfontein, 2017 Tel: 0860-800-900. Fax: 086-575-7000. info@nfosa.co.za. www.nfosa.co.za Here For You_Email Signature.png From 1 March 2024 the offices of the Ombudsman for Long-Term Insurance (OLTI), Ombudsman for Short -Term Insurance (OSTI), the Credit Ombud and the Office of the Ombudsman for Banking Services (OBS), have been incorporated into the new National Financial Ombud Scheme South Africa (NFO). Any complaint lodged prior to 1 March 2024, will be dealt with by the NFO, in accordance with the rules of the predecessor scheme. You may continue to use the previous contact details, or the new details on this mail, to communicate with us. E-Mail Disclaimer All views or opinions expressed in this electronic message and its attachments are the view of the sender and do not necessarily reflect the views and opinions of NFO. The information contained in this message and its attachments may be confidential or privileged and is for the use of the named recipient only, except where the sender specifically states otherwise. If you are not the intended recipient you may not copy or deliver this message to anyone, and if you have received this message in error, you should return it to the sender, and delete the copy you received. While all due efforts have been made to ensure that the message and its attachments are virus-free, you, the recipient, must take full responsibility for virus checking of both the message and any attachments to the message. No e-mail correspondence sent to NFO shall be deemed to have been received until the message has been responded to. An autoreply shall not constitute such a response. 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