MK
Mike K
Active since Mar 2009
32
Reviews
0
Industries
Reviews
32 reviews27 months ago
TAKEALOT - DISAPPOINTING SERVICE
BAD SERVICE FROM TAKEALOT On 11 January 2024 I ordered and paid for 2 items at Takealot; order #144577316. After having been informed by Takealot that the items were sent to the wrong courier and that it will have to be returned after which my order would be delivered. On 25 January 2024 the order was delivered but one of the 2 items was not included; instead an item that I did not order was included. I contacted Takealot and after lengthy correspondence and a telephone call to Takealot I was informed that the wrong item would be collected by their couriers and after having received the item Takealot will process and send the missing item. Logging on to Takealot I noticed that they will be collecting the item that was NOT delivered and not the item that was send wrongly. I seems as if the Takealot system and the individuals dealing with matters such as this is rather chaotic! I am still waiting for the collection of the item that I did not order to be collected and ALSO for the item (20cm Analog Thermo Hygrometer) that was NOT delivered and paid for, to be delivered. Disappointed client
0 replies
29 months ago
STANDARD BANK LACK OF SERVICE
I have a savings account at the Capitec branch at Die Boord, Stellenbosch. On 25 October 2023, I transferred R11 489.25 from my Capitec account to my Standard Bank credit card to close the Standard Bank credit card account. The transferred funds never reached my Standard Bank credit card account. Shortly afterwards I inquired with Capitec on numerous occasions who undertook to follow up immediately. Capitec claims that the delay is due to a delay at Standard Bank to which they have sent numerous requests to locate the transferred money and pay it into my Capitec Bank account from where it was originally transferred. To date the matter has still not been resolved due to no action or response from Standard Bank and the funds still do not reflect in my Capitec or my Standard Bank credit card account. It is as if the funds disappeared in thin air. I again received the following update from Capitec Bank today: “As mentioned previously the funds successfully left your Capitec account and went to the Standard Bank account on 25/10/2023. We escalated the matter to the relevant departments who also confirmed the transaction was successful, therefore we reached out to Standard Bank to trace funds in one of their suspense accounts. We have sent numerous e-mails to Standard Bank to assist in tracing funds but have not received any feedback regarding the matter.
1087 replies
29 months ago
CAPITEC BANK - DISAPPOINTING SERVICE
I have a savings account at the Capitec branch at Die Boord, Stellenbosch. On 25 October 2023, I transferred R11 489.25 from my Capitec account to my Standard Bank credit card to close the Standard Bank credit card account. The transferred funds never reached the account Standard Bank credit card account. Shortly afterwards I inquired by phone with Capitec who undertook to follow up immediately. After several days during which I received no feedback on the matter from Capitec, I contacted the bank's call center on two further occasions about the matter and was once again told that it would be investigated and that feedback would be given to me. After having received standard feedback from Capitec that the matter is being investigated I again followed up by SMS, email, and telephone without success. Capitec claims that the delay is due to a delay at Standard Bank. To date, the matter has still not been resolved by Capitec Bank, and the funds still are not reflected in my Capitec or Standard Bank credit card account. It is as if the funds disappeared in thin air. I received the following SMS from the Capitec Complaints Department: "Capitec Bank: Good day Johannes. Please note we are still busy with your complaint and will provide feedback as soon as possible. Sincere apologies for the delay. Regards Complaint Management. REF 112879922." This state of affairs is unacceptable. Eight weeks have passed without Capitec managing to resolve the matter. Very disappointing as I changed banks from Standard Bank to Capitec Bank with the hope of receiving first-class service; alas I had been proved wrong!
387 replies
43 months ago
NetFlorist strongly recommended. Swift and good service.
Excellent and good service.
0 replies
51 months ago
SHAME ON STANDARD BANK STELLENBOSCH
Stellenbosch is recognized as one of the four most popular tourist destinations in South Africa and is geared for tourists. One should expect that the normal tourist support facilities such as currency exchange should be available and easily accessible to tourists. I am a client of Standard Bank and on 31 Jan 2022 I needed to exchange foreign currency back to South African Rand. At the branch I was informed that the person dealing with foreign exchange would be unavailable for the entire week and should I wish to exchange currency I will have to go to the Standard Bank branch in Somerset West or come back next week. For a bank in a major tourist town this is totally unacceptable. What a shame on Standard Bank!
53 replies
51 months ago
STANDARD BANK EXCELLENT FRAUD PREVENTION SERVICE
On 24 January 2022, I fell for a phishing scam when a bogus/fraudulent email was sent to me and I stupidly clicked on the link in the mail. Three purchases on my credit card were made immediately after I clicked on the link. The bank immediately identified the fraud and contacted me. After calling the Fraud division of Standard Bank I was assisted in a professional manner to have my bank cards canceled and arrangements made for the issuance of new cards. Standard Bank's fraud service was excellent. Thanks.
53 replies
55 months ago
Unhappy with Oregon Scientific WMR86NS Complete Home Weather Stations with Colour LCD Screen
During June 2020 I bought 2 Oregon Scientific WMR86NS Complete Home Weather Stations with Colour LCD Screen from Loot. One or myself and one as a gift. Since installing the two devices the rain-meter would not work and when it did work occasionally it lost its signal with the rain-meter even I have I place the rain-meter and panel in close proximaty. I have replaced all batteries on numerous times with no positive effect. The rain-meter is the most important part in my case and I am very disappointed with the appliance. I do not know whether there is a warranty on the devices. If I can not have the issue rectified it would be useless.
0 replies
56 months ago
Great Service - Rola Mitsubishi Somerset West
My Pajero (18 years old) developed an oil leak due to a faulty oil pressure gauge situated in a difficult spot in the engine bay. Rola Mitsubishi who had identified the problem had to order a part. I could not take the vehicle in for the repair as I was sick at home. Rola Mitsubishi in Somerset West collected the car from my house in Stellenbosch, repaired the car and delivered it back to my home within a day.
0 replies
71 months ago
Professional cancer medical treatment in Somerset-west
Hematologist, Dr Jacques Janse Van Rensburg renders professional services with personal attention to patients. I am a cancer patient and receive only the best and latest professional service. His staff, Leoni and his experienced Nursing Sister Lidia are both professional and it is a pleasure to visit on a weekly basis. I can highly recommend Dr Janse Van Rensburg's practice.
0 replies
72 months ago
MEDICLINIC STRONGLY RECOMMENDED
After having contracted a very high fever I was admitted to the emergency section at Stellenbosch Mediclinic. Waited long outside in the car before being admitted into the building due to Covid measures. Once inside I received excellent treatment from Dr Potgieter who was on duty. After a few hours Dr Potgieter arranged for a transfer to Mediclinic, Somerset West where I was admitted the same night. I remained in a Covid hall. The facility is great and treatment in all respects was professional.
0 replies
Review Distribution
5 Star
22 (68.75%)
4 Star
1 (3.125%)
3 Star
0 (0%)
2 Star
6 (18.75%)
1 Star
3 (9.375%)