PM
Puleng M
Active since Sep 2017
14
Reviews
0
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Reviews
14 reviews13 months ago
odacom
My son's forgot his phone in a different province in December and in January when he got his phone it fell in a pool, I took in to the Vodacom Shop in January and I was told my insurance will be rejected as the phone was not updated, they advised I request insurance docs and update the A25 phone which I did, My son lost his phone and I submitted a claim and it was rejected. My insurance is up to date. I called yesterday and spoke to Neo Katobane , Constance Mhlanga who tried transferring me to a team leader but call was wrapped, I spoke to Dylan Isacs who dropped the call and Cleo Baxtor who told me that the team leader will call me back and they never did. Today I spoke to Sethu and transferred the call to Keonetswe Pule and I explained the situation but could not assist. VODACOM IS BULL****TING ME, MY PREMIUMS ARE UPTO DATE BUT THEY TELLING THAT MY CLAIM IS REJETED.
106 replies
53 months ago
APPALING,HORIBLE SERVICE!!!!!
I bought a bed on the 26 November 2021 at The Orthopaedic Mattress Institute of South Africa - Randburg, on the 11 December 2021 I called and spoke to Mathew who took my name and surname and said he will check on the system why I haven't received my bed and call me back after 20 minutes which he never did .I called few hours later and spoke Siphiwe and he told me that there is a delay and promised to call me back on Monday. Monday Siphiwe did not call instead I called on Tuesday and I was told that system is offline and they will call me back and no one called.Today I called and spoke to Siphiwe and he was soo rude.OMI The Orthopaedic Mattress Institute of South Africa YOUR SERVICE IS POOR,YOU EVEN REMOVED MY REVIEW ON FACEBOOK AND MY COMMENT. YOU DONT VALUE YOUR CUSTOMERS. I WILL NEVER RECOMMEND ANYONE TO BUY FROM YOU BECAUSE YOUR SERVICE IS PATHETIC ,BAD ,APPALING!!!!!
0 replies
57 months ago
Useless network
Telkom decided to lock my line, I went the kiosk in Newtown and I was told my line was not fully registered. I was told to submit my ID copy and proof of residency which I did and was also given a form to fill in and was told it will take 48 hours but because it was a Saturday it should be ok by Thursday . Firstly I've been using this sim card over 3 months and I don't understand how a sim can work if it was not fully rica registered...Its over 3 weeks since my line has been suspended and on the 19 July I went back to the kiosk in Newtown I was told it was delayed because of the looting that was happening and will be fixed by Friday the 23 July. Today is the 02 August and I still cant use my sim card and I have airtime on that sim. Telkom does not take its subscribers serious. Can I be refunded airtime that is on the sim so that I can throw away that useless Telkom sim.
0 replies
72 months ago
Delayed order
I bought items online and paid them on the 30 April 2020 and requested to pick them up at Newtown Junction Mr Price, On the 13 May i received an email that my order is shipped i have went to Newtown Junction twice and they don't have my parcel/order, I tried calling their number but no one answers, tried to chat but no luck. Can someone help me with my order.
105 replies
72 months ago
Rotten Food
On the 22nd April 2020 my friend and i came to buy few things at Food Lovers Ferndale , We got to work and to our surprise we were sold old food. My friend bought fruit salad (g****s,watermelon and pineapple) and it had after taste and the fruits were smelling and slimy, I bought chicken quarter and green salad and the lettuce slimy and the meat were not fresh at all. I sent an email on the same day and i was advised that someone will call me back, Till to day no one has called me back instead i sent them an email on the 11th May 2020 to find out why they not taking my complain serious...I am so disappointed in Food lover and it shows that you don't value your customers.
420 replies
77 months ago
Rude Caltex Employee
I went to Caltex garage in BramFischer road Randburg to buy myself a pie and chocolate, I was assisted by a teller by the name of Fezeka (if not mistaken) and i was paying with my Capitec card.she swiped the pie only (i did not realize) and as i was about to leave she tells me she not include the chocolate on the transaction in a very rude manner, She then swiped my card again for the chocolate without asking me for a go ahead and when i asked her she said just I said i need to pay the chocolate. I asked her why did she only pay the pie she told me she did not see the chocolate and she doesn't understand why i am shouting( with an attitude and even clicked her tongue on me).She did not even apologize that she made a mistake.She was very rude like i am the one who made a mistake even has guts to click her tongue at me its not acceptable and did not care of my bank charges. I could not ask for her manager or supervisor as i was rushing to work.
0 replies
85 months ago
Taxify(bolt) driver left with my phone
On Saturday we requested Taxify(bolt) from 7 7th street Johannesburg to 109 Albert Drive Northcliff and a driver by the name of Samuel picked us up, I charged my phone in the car, after he dropped us off i realized that i forgot my phone (P8 Lite). We tried to call the driver but his phone was and my phone was off. We sent an email to Taxify(bolt) but no one has responded and Samuel's phone is still off.
0 replies
88 months ago
NANDOS COMPLAIN AGAIN
I don't know how many escalations i have made regarding Nandos and no one has had the ***** to call me. NANDOS YOUR CUSTOMER SERVICE IS POOR AND YOU HAVE PROVEN THAT YOU DO NOT CARE ABOUT YOUR CUSTOMERS. I HAVE SENT EMAILS, EVEN MY HELLOPETER COMPLAIN DID NOT HELP. YOU SELL US ****TY FOOD AND YOU DON'T CARE ABOUT CUSTOMERS COMPLAINS!!!!!!!
0 replies
88 months ago
COMPLAIN
In December i ordered two quarter leg chicken on Mr D (Order DFD ********** ) ,for me and my colleague and we were not impressed at all,the meat was way too dry, I tried to call their number same day but it was not going through, i send an email on the 31st December i sent an email but no one responded. on the 08 January 2019 i re-sent the email and i got CAS-257809-H3D7X9 and responded with my number. I have not received a call from Nandos. I regret spending my money on nandos,I want my refund or be compensated!!!!!!!!!!!!!! You sell people ****ty chicken!!!!!
210 replies
89 months ago
THIEF'S!!!!!!!!
Yesterday I requested taxify using the R100 promo from Radiokop to Newtown, firstly the driver took 40 minutes to come pick us up.... he kept on cancelling our trip I then called and he told me that he was lost. I asked him why did he not call he told me that he doesn't have airtime, he has been calling customers the whole day.When we get home driver tells me to pay R194,I asked him how because I have used the R100 promo and its supposed to be deducted on my card he told me that on his side it does show that its cash payment. I send a email and to taxify and Zhauhir responded and told me that i had insufficient funds and the system automatically put me on cash. I had more than enough money on my bank account and why did the app not give me an error that i had insufficient funds if that's the case, the reason i requested its because i had the R100 promo... firstly the driver was not friendly at all. I have heard people complaining about taxify. what was gonna happen to me if i did not have the R194??? why did the app show that the R100 promo is active when it was not and who's fault is it??? I want my money back. TAXIFY YOU ARE THIEF'S!!!!!!!!!!! The drivers name is Sibusiso Mohale and place number is FR47TZ GP. Cell phone number is + ********** 3363.
0 replies
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14 (100%)