SR
sandiran R
Active since Oct 2017
9
Reviews
0
Industries
Reviews
9 reviews6 months ago
Disgusting service Delivery, even when they will be receiving money
I am completely shocked about the professionalism of people employed in government. I mean we know about failing municipalities and how employees go to work to have their lunch and go home. But seriously, you dont even answer the phone when im quering about payment of fines So i received a sms on 2 October 2025 stating that I have unpaid traffic fines since 2020. When i opened the attachment, i saw that the fines were from a vehicle that i had already sold at the time. So I called paycity as this is the prescribed procedure on their website. I spoke to Chamaine at paycity at 14:09 on 087 237 7011. She was kind enough to give me JMPD number and said i should call them on 011 375 5911 (trucaller states Motlhabane National Distributors). I called and explained to the gentlemen that I was not driving a car at the time of violation and he referred me to 011 375 5920. I called this number thereafter and it immediately gets cut off. I tried called the gentleman back on the 5911 number and it suddenly 2 minutes after speaking to the gentleman goes to voicemail saying the mailbox is full? I then tried calling joburg municipality traffic department after finding their number (0860562874) and this number doesn't even ring but just gets cut off. How will I ever be able to get in contact with somebody who will assist me with my issue. How are people supposed to abide by the law and follow the rules when others employed in government to rectify problems, dont want to perform their duties. Does anybody actually give a damn about our collapsing economy? I was threatened via the sms from paycity that if i do not pay the fine, my next license or drivers renewal will be blocked. Here I am, an honest citizen, trying to amend an issue, but nobody wants to listen. In a roadblock i will be locked up for outstanding fines yet I am not responsible for it. Will our country ever be beautiful like it once was, were everybody actually does the jobs their paid to do?
0 replies
23 months ago
Useless Pick n Pay coupled with Useless BP!
Hi everyone. I want to make mention about what I believe is a ****. I say **** because I have been given the run around. With regards to the promotion currently between Pick N Pay Smart Shopper and Bp. If you fill fuel for R600 or more for four times and swipe your smart shoppper card each time, then after the 4th time you supposed to receive an sms from pick N pay with a code to use to redeem a promotional toy at Bp. I have not received the code since filling 6 times. Mind you, i do not support Bp as it is not my preference. I am only filling now for this promotion to get these toys that my child so eagerly wants. On the 16/05/2024 at 16:20 I called Bp on 0860 222 166 and spoke to Monde. He told me to contact Pick and Pay as they are responsible for giving out the code. The same day 16/05/2024 at 16:27 I called Pick n Pay on 0860 303 030 and spoke to Washif. He told me that Pick N Pay are having issues giving out the code to collect the promotional toy but the matter will be escalated and thereafter gave me the reference number: 1002823252. It has been 5 days since I last called and still no sign of any sms with a code. I called Pick N Pay today 21/05/2024 at 15:24 on 0860 303 030 and spoke to Nomzita. She informed me that they have not received feedback as yet and that I should now call Bp on 0860 222 166 and direct myself to their complaints department. The reference number for this call is: 1002835182. This is utter nonsense as I am being given the run around here. Between Pick n Pay and Bp, as they really dont know what is going on. As each of the companies are referring me to the other. What kind of promotion is this when employees of each company dont even know what is truly going on. To me it seems like a big **** just to get people to fill fuel at Bp. I have all my receipts of R600 which Bp refuses to use in order for me to redeem a promotional toy! Everytime I pass the said Sevice station my child questions me about when she will receive her toy. I can afford to buy her better toys but my child keeps asking for it because we pass by everyday. This is about the principle of the matter. The sheer disregard of running a promotion accordingly and the utter incompetence of all involved is totally ludacris. BP AND PICK N PAY STOP LYING TO PEOPLE!!!! What the hell is going on in South Africa, service delivery is totally gone out the window!!!
53 replies
44 months ago
Dsv utterly pathetic service again
Since 2018 my complaints have fallen on deaf ears. Every time i take a new contract with mtn i must face the dilemma of having to deal with dsv. Here is my reference number: 1-250 886 72544 Please contact this number for delivery of the cellphone. 079 5377 457 or 031 3111156 Im sure it does not take 2 weeks to get a contract cellphone delivered. It is absolutely disgusting to deal with dsv. Its my 3rd contract and surely my last. Purely because i have to deal with dsv couriers. The most pathetic. Have a look at my past posts here on hello peter. You too will understand how useless this company is
133 replies
44 months ago
Useless upgrading system mtn
Mtn im so tired of trying to get hold of you. You are always so easy to sell me an upgrade. But impossible to trace the whereabouts of my new phone. Here is my reference number 1-25088672544. I want you to contact me until i answer my phone.
0 replies
65 months ago
Absolutely disgusted by Dsv mounties again!!!
Fed up!!! 17 December 2020 On the 3rd of December 2020 i received a call from mtn. The person i spoke to was Charles. He offered me an upgrade on my contract and ran me through a few of my options. I could not continue the conversation and requested he call me back the next day(4th December 2020) which he gladly agreed to. He didnt return the call on the agreed day but called me on monday 7th December 2020. We agreed on a huawai p40 lite and a matching huawai watch on a 24 month contract totalling R549.00 a month. He told me delivery will be in 2 working days (9 December 2020) and the person's details whom will be receiving the package was all given to Charles. Ever since then I have had endless hassles, and calls upon calls to dsv and mtn to get the package delivered. I've spoken to so many agents who i have to keep giving the recipient of the package details to. I have sms's from dsv stating that they are trying to contact me for delivery but received not a single telephonic call! The lies! On tuesday 15 December 2020 i received an sms stating that the dsv will be delivering today (15 december) What utter nonsense, nothing took place. Today 17 December 2020 i received another sms stating that dsv apologies for missing the delivery appointment and will reschedule, alternatively contact 0116719774. Why must i call this incompetent group of individuals. They have all of the details on the delivery process yet they just too lazy to scroll up their computer screens to read! Why the hell does mtn use such a useless, pathetic delivery company is beyond me. This is my 2nd contract and the same delivery problem occurred surely by now mtn would change their service provider. Why must the customer always suffer!!!! I have a list of names and dates of the people i have spoken to who have never helped making my ordeal any easier. The order# 1-2849051399 and my contact number is 0795377457
56 replies
66 months ago
Incompetence
On the 16/11/2020 i placed an order ( order no. 105044048) with netflorist at 18:31 on their website. The order was for 18/11/2020 and the occasion was my wife's birthday. Her first birthday as husband and wife. This year has been bad financially and emotionally as we were hard hit by the pandemic. Due to this reason alone i turned to netflorist just to make it a little bit special. I selected my goods, typed a beautiful heart warming message which gets written out on a card along with the gifts and obliged to the terms and conditions. The only way to get delivery is to tick the terms and condition box so it's not like i had a choice so i didn't even read it, The next morning (tuesday 17/11/2020) my wife messages me stating that she received a text from netflorist saying that she will be receiving a surprise tomorrow 18/11/2020 and she said that its rather silly to now call it a surprise. I was so upset that this happened, her first birthday as husband and wife and after a rough year, a little surprise ruined!!! I got to work and called their contact centre. i fortunately didn't have to wait long and got through a lady named Ayanda. i explained to her the situation mentioned above and she was kind enough to apologize. She further confirmed that had i not ticked the terms and conditions box then i would have not been able to process my order. She also stated that in the terms and conditions it says that they will contact the recipient to confirm their whereabouts to ensure a timeous delivery. The company's reasoning for this procedure is that usually the delivery people have a hard time getting hold of the recipient and mind you, their website asks for the recipient's name and telephone number. I'd like to think that i am well organised so i made sure i knew where my wife was going to be for the day,before i ordered. There was no need to message her, they should rather have messaged me. You don't have a choice because you are bullied into agreeing to the terms and conditions. So now its my fault that the surprise is ruined because i didn't read the terms and conditions. Okay fine, there's nothing i can do now. So i told Ayanda to please bring it to the directors attention and thanked her for her time and ended the call. Today 18/11/2020 at around 12:55 the order was delivered. My wife called me to thank me and i asked if she liked the gifts and the message in the card. She responded with "what message". This time i was really ****ed off. Such a sweet message i typed out but the incompetence of this company is just mind blowing. If we pay(much much higher pricing then retail) for a service must we accept sub standard "goods"????????????/ I've got on receipt my exact wording that should have been in the card. Just so highly disappointed and frustrated. Really didn't need this after this past year!!
0 replies
80 months ago
Pathetic Service from steers westmead
On the 20/09/2019 at 12.20pm i went to steers at the total garage in westmead pinetown. The order was placed around 11am by the secretary at our office. The order was for 3 different people and i needed to get change for each individual. When i got to the till i was greeted by thembisa. And i requested to pay for each meal seperately. She then grouped two of the meals together and asked me if thats how i want to make payment. I responded by saying that is not what i just requested and said once more, that i would like to pay for the individual meals seperately. She began to belittle me saying that i do not know what i am saying and that she was doing exactly what i asked. This made me very upset as i was surrounded by other customers. Which made me seem like a mad man. Her colleagues started to laugh at my face and mock me and thembisa continued to tell me that i do not know what im saying. I paid for the meals in frustration and another woman by the name of NOMVULA handed me the food and called me the name of our secretary clearly noticing i am a male. I questioned her, do i look like a female to you? And the entire staff at steers at 48 alexander road laughed at me. This is a deeply humiliating ordeal for me. And the staff are absolutely arguementative and rude with no regard for customer service. I want a reply from steers on how the abovementioned individuals will be reprimanded, for the humiliation they brought upon me. Let everybody in south africa know about the disgusting staff at steers on alexander road.
0 replies
90 months ago
pathetic courier company
absolutely disgusting service i am shocked that mtn being such a reputable company, uses this pathetic,incompetent courier waiting since 30/11/2018 for a cellphone delivery. call centre staff show no concern of the bad service, they don't seem to have proper communication amongst themselves or a system that updates customer details correctly. been dealing with Timothy, Slenderbuhle, Benenoni and Thandogazi. i have had the same conversation with all of them, nobody updated my contact details so i can have my phone delivered. Mtn this company is dragging your name in the toilet. change your couriers please!!!
420 replies
104 months ago
service according to race?
hello peter...once again i find myself having to do this to get heard by this company. i will try to lay this story out as short and accurate as my memory serves. In early august i had an accident with my vehicle and needed to put through a claim for repairs, which was a nightmare to even get 'the unlimited' to respond to me. nevertheless with alot of stressing and anguish,on the 21st of august 2017 my claim of approx R2000 was authorised. apparently this authorisation only lasts 3 months and due to some unforeseen circumstances of my father-in-law being in his last stages of cancer, i have not had time to book in my car. With all of the drama i have going on, a month later, somebody had the audacity to scratch my right rear door whilst being parked at a shopping centre. i decided it will be beneficial to me, to put through a claim for this also and have the previous authorisation done all together. So to save time i went straight to the panel beaters and got quotes and forwarded to the unlimited on wednesday the 27th of september 2017. A 'little girl' by the name of kimone moodley called me and rattled some BS stating that i'm only allowed to claim once every 3 months!! Back in 2014 these guys were all too fast to get me signed on. A policy document was posted to me and i told kimone i will be looking into it. when i did check it that evening there is absolutely nothing in those documents stating i'm only allowed to claim once every 3 months!!!! A guy by the name of shane dewraj sold me this policy back in 2014. Nobody ever mentioned to me about this 3 month claim story and i have not legally signed anything as such nor is it in any of my policy documents that were posted to me. were are the recordings of the conversation between shane and i ??? i would like to listen to that and hear if he even said that to me. so i am now baffled that i am going through such a traumatic time with my father-in-law,watching him fade away and on top of all that i have to deal with a company who *****s people over!!! its always a problem with these guys and why must i always be given the run around??? why must i always have to resort to hello peter...yasmeen larnie replied to my email on the 27/09/2017 stating she acknowledges my claim and has sent for authorisation. i responded stating a will await her favourable reply. On 5/10/2017 15:10 i didn't get any reply so i emailed yasmeen larnie, sean and keshnie ramprath requesting feedback and up until now 6/10/2017 9:50 i have not received any reply. i am in such a bad space at the moment and i just wish this company that i have been loyal to for 3 years have the same loyalty towards me in my time of need. i do not wish to communicate any further via phone calls with these individuals, email will be accepted. i hope this will help me get through this ordeal with the unlimited!
0 replies
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9 (100%)