SC
Sue C
Active since Mar 2009
19
Reviews
0
Industries
Reviews
19 reviews22 months ago
****PY AFTER SALES SERVICE
We bought a genesis PowerMax High power Turbofan 18L and 1800W from Kloppers in Port Elizabeth It was a 'demo' model so we purchased it after all the hype about it. We have wooden floors in our house so would be perfect. However, it started to heat up and then cut out. I cleaned filters, checked from top to bottom. We then took it back. They tested it blah blah etc etc and nothing wrong with it. They "suggested" that I run it until it cut out and record it. WOW I wanted to use it today, cleaned out bag, checked filter on the top, all clear and empty. When I switched on it immediately shows "full" and wont work. OVER IT I tried to upload the video but as MP4 I cant
376 replies
25 months ago
STAY AWAY FROM THEM
Shocking that the car rental company (Alamo/enterprise rent a car) could not pick up that we had paid a deposit, could not pick up what car we had requested, did not seem to understand that we had chosen all the insurance and all we had to pay "at the desk' was an amount of Euro XYZ but we landed up paying Euro XXYYZZ (a **** more) overall. The gentleman manning the Alamo desk was rude, dismissive, and told us that he could not actually "see" our booking, which is ridiculous. Can you imagine if Trivago/Booking.com/Agoda/Vrbo etc were not connected to Nightsbridge and the establishments they work with, they would not be able to see if a client has booked when they come to check in.
0 replies
26 months ago
STAY AWAY, OVERPRICED, RIDICULOUS AND UNFRIENDLY STAFF
Horrifying!!! This is "Diner" Section of Piece A Pizza We were on our way to Europe, so stopped for a "snack" before going to the boarding area. I chose two *small baguette rolls* probably about 15cm long; one with cheese and the other with some meat in it and two tins of cold-drink. It was in the vicinity of R360.00. There were no prices showing in the display case to inform victims that they are about to be ****med/**********/F**** and not in a nice way. And to top it all, they were dry and unappetising. I gather that the owners: 1. Dont care; 2. Dont read reviews; 3. Think most suckers who buy their over priced under quality food are brimming with USD/Euros or other first world currency; 4. Pathetic. To add insult to injury the staff behind the counter were, as usual, apathetic, unhelpful, unfriendly. Stay away from Diner Piece A Pizza
0 replies
40 months ago
BLOOMING DISGUSTING
I am writing this on behalf of my brother, who is in Kenya and is struggling to get ANY help from ABSA. He has emailed, phone (at great expense to himself) and the matter is not being resolved. It is absolutely DISGUSTING the way you treat your customers. In fact the word Customer Service is not in anyone's job description, nor is the idea of Going The EXTRA mile to assist a customer who is in dire need and CANNOT access his finances and as such cannot pay his accounts here in South Africa, incurring costs WRT arrears
792 replies
65 months ago
Strange Data charges......
So, my data disappeared; I went in to check where it went to....Gaming VOIP strea.........What is this. I do not game on my cellphone, I have NO GAMES loaded on my cellphone. EXPLAIN Vodacom...................
168 replies
97 months ago
DOES FORD LIVE UP TO THEIR ACRONYM OF First On Rubbish Dump: I SINCERELY HOPE NOT
This is a copy of a mail I sent to our local Ford dealership as a result of a reoccurring problem that started back in December 2017. The vibration referred to in the mail was detected by myself after the turbo sensor was replaced on the 3rd January 2018. The reason for me placing this complaint is that on the 6th April 2018 I logged a complaint to the Ford Customer Care number. I had to contact them twice to get a response, only to be told that they will get a technician onto the problem when he is next in my area. It is now the 3rd May 2018 and the technician has not made his appearance. What has happened to customer service when everyone is talking TCF. EMAIL BELOW __________________________________________________________________________________________________ Good morning Alan I am sorry to bother you with what you might call a trivial issue, but has become a very serious issue for me. I purchased a 2017 Ford Ranger 2.2 King Cab base model from your fine establishment in August last year. I must admit I was extremely happy with the vehicle and raved about it to all who were willing to hear. In December the engine management light came on. I was advised that it was the sensor for the turbo that was faulty, and this was duly replaced. But since then the vehicle developed a vibration which is quite heavy at lower revs (up to 1 500) when travelling at 60km in 5th gear. It also developed an oil leak, which I was told was a seal that was faulty at the gearbox. The oil leak was repaired but unfortunately the vibration could not be removed. I have taken the vehicle back to the workshop four times now (I am sure the gents there are ready to run and hide when they see me) as I cannot drive the vehicle in this condition. If taken on a longer drive, the vibration causes one to get a “pins and needles” sensation in your hands and feet due to the vibration in the steering and peddles. The workshop have told me that it is an issue with this model vehicle and have even replaced the air filter box to see if it would not rectify the problem. It has apparently been reported by your staff to Ford. The gentleman I spoke with on Tuesday asked me to wait for two weeks to see if Ford could resolve the issue, but I cannot wait any longer. The problem has been ongoing for three months now. I wish to add that your staff have been very supportive but are not able to rectify a design fault. If there is anyone with a solution or who could advise on the Ombud address in order for me to report this, please respond to the post.
0 replies
99 months ago
RICA.............WHY.........ALREADY DONE YEARS AGO
Extremely ****ed off with Vodacom; the only way to put it. I have been with them since 1998 AND OBVIOUSLY RICA'd way back when otherwise I would not have had access to my phone and contract for the last ±15 years. I went over to pay as you go after having a contract with them for about ±17 years. I now receive a sms saying I must RICA....say what.....why???????? Am I now being hounded because I do not have a contract anymore and am therefore not as valuable that all of a sudden I must RICA again!!!
369 replies
107 months ago
EMAIL SENT 28 AND 29 JUNE 2017 - NOT EVEN READ YET
<p>I booked a return flight on Mango from JHN to PLZ on 26 June; the connecting flight is from Dubai and the arrive time in JHB chnaged; they were coming in later, ergo the Mango flight would be missed.</p> <p>I had to re-book on another airline as no other flight after the Emirates flight arrived (No other Mango flight on that day that is).</p> <p>I therefore sent email explaining as such and to date NO REPLY. If they cancell and refund (minus admin fee) this seat will be resold as it is right in the middle of the school holidays.</p> <p>HELLLLLOOO......TAP TAP....MANGO....ANYONE HOME!!!!!!!!!!!!</p> <p>Disgusted at the way they treat their customers.</p>
0 replies
111 months ago
THREATENED TO BE HANDED OVER BY Iain McMurray (CA) SA
<p>I ordered book</p> <p>book never arrived</p> <p>cancelled membership</p> <p>all in Nov / December 2016</p> <p>i was assured that credit would be passed. </p> <p>I now get threatening letter from Iain McMurray (CA) SA sayingb if not paid in 7 days i will be handed over. </p> <p>Say what. I was assured 3x over that my account had been credited </p> <p>i really DO NOT APPRECIATED BEING THREATENED AND HAVING MY EXCELLENT CREDIT RATING THREATENED. </p>
0 replies
112 months ago
HELKOM
<p>I sent a cancellation/porting over of my ADSL line through on 3 February 2017; I am changing the hosting of my adsl line to my new SP; reply supposed to be in 48 hours.........................nothing.</p> <p>I resent cancellatin of adsl line again on Monday 13 February 2017...................reply supposed to be in 48 hours............still NOTHING. Even my new SP sent the application through; nothing.</p> <p>Currently my internet connection is almost non-existant and my new SP's hands are tied because HELLKOM are not doing what they are supposed to do, provide customer service. I supposed when you are a monoply you don't have to.</p> <p> </p>
168 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (26.31578947368421%)
1 Star
14 (73.6842105263158%)