VH
Vinolia H
Active since Nov 2017
13
Reviews
0
Industries
Reviews
13 reviews1 month ago
I made a two pot withdrawal
I made a two pot withdrawal. I am unable to get any feedback on how far the process is as there are no channels to get feedback. I called the call center several times and everytime I held on for 35 minutes. When I eventually got through to someone, I spoke to someone by the name of Andile, he took my reference number and transfered me to another department although I was at the correct department. Other companies have already paid out their member's two pot funds, why is old mutual always the exception. The website shows payment pending since the 2nd of March. Old mutual always has problems when it comes to paying out it's members
53 replies
2 months ago
Beares Furniture demands I go to LOAN SHARK to pay arrear account
I opened an account with this company and I have come to regret it a great deal. I stopped paying this account due to the quality of the item I received. That was sorted, then a few days ago I requested a settlement amount for my account so I can settle it because I've been threatened a great deal by the people of Beares Furniture. Now, their manager has started coming to my house after hours EVERYDAY DEMANDING THAT I GO TO A LOAN SHARK AND PAY CASH TO HIM. What kind of sh*t show are you people running there. Is this even legal???????
56 replies
4 months ago
Beares Alberton store
I have an account with Lewis group ( Beares Alberton to be specific). I bought 2 beds on credit in August 2025. In September I made a complaint that I wasn't satisfied with the quality of the queen bed because the bed already had a sag on the side where I sleep. I weigh less then 80 kg's by the way. Complaint was logged , my installment went off as I waited for my complaint to be addressed. I was then contacted and asked to send 5 pictures of the bed as well as the serial number of the bed, which I did in September. October nothing happened so I didn't pay, November still nothing happened so again I didn't pay the installment. On the 5th of December the driver came to my house and told me they are here to repossess the beds because of non payment. My complaint about the quality of the bed was never sorted out. No one from Beares contacted me to tell me about a default as per the credit contract. There was no court order in place. Driver just came and told me to either give him cash or surrender the beds. 🤔 Is this how things are done because that's not what the credit contract says. I was given a second hand bad for 12k and Beares refuses to address my complaint but sent their driver to my house to repossess the beds or take cash from me
106 replies
12 months ago
****MERS
My Identity account was handed over to this company. I made a payment arrangement to pay whatever was outstanding over 2 months VIA DEBIT ORDER. The first debit of R500 went off on 28 March 2025. To my surprise, when I just checked my credit report, this specific payment shows MISSED PAYMENT AND BECAUSE OF THAT MY CREDIT SCORE DECREASED. HOW THE F*CK DOES A DEBIT ORDER SHOW MISSED PAYMENT WHEN THIS VERY SAME COMPANY SENT ME THE PROOF OF PAYMENT. WHAT KIND OF **** SHOW ARE YOU RUNNING???????? I WANT THIS RECTIFIED WITH EXPERIAN AS SOON AS POSSIBLE BEFORE I LODGE A COMPLAINT WITH THE CONSUMER OMBUD AND THE NEWSPAPERS
109 replies
18 months ago
The MOST UNPROFESSIONAL COMPANY EVER!!!!! THEIR STAFF THREATEN CONSUMERS VIA WHATSAPP
I made a loan with this company and due to unforseen circumstances, I was unable to pay the loan at the end of September. I am awaiting some funds and was about make an arrangement to pay at theend of October. Then I received whatsapp messages from a staff member who threatened me with authorities and as if that wa snot enough, a snippet from their computer with my oicture on it, was hand delivered to my address and given to a family member, then my family member was told that I had taken a loan and did not pay it and if I don't pay, I will be locked up. Nr 1, Do you know anything about POPI ACT? 2, When we as consumers take loans from Barko, do we take these loans from your employees, since i was threatened via whatsapp from an employee. I have repoted this matter to the Ombudsman
124 replies
24 months ago
Great customer service
I wan to thank the ladies at the Sam Ntuli mall branch. Your service is absolutely amazing. Thank you :-)
53 replies
26 months ago
DSTV MULTICHOICE LATEST ****
So I have been put on a 24 month contract by DSTV MULTICHOICE, a contract that I never signed up for nor did i give my consent for this contract. I have been battling since September / October 2023 to have this contract cancelled and the agents keep telling me that I need to pay R180 to have this cancelled. HOW THE HELL DO I PAY TO CANCEL SOMETHING THAT I NEVER GAVE CONSENT FOR. IS THIS MULTICHOICE'S NEWEST MONEY MAKING SCHEME, BY LETTING SUBSCRIBERS PAY FOR **** THAT NO ONE GAVE PERMISSION FOR???? I AM TAKING THIS TO THE CONSUMER OMBUDSMAN. I AM SURE THE ARE THOUSANDS OF SUBSCRIBERS LIKE MYSELF WHO HAVE BEEN PUT ON 24 MONTH CONTRACTS WITHOUT THEIR CONSENT
112 replies
32 months ago
Excellent Customer Service
I am a first time client of Rentoza and I must say my experience has been nothing short of amazing. I placed my order and paid the subscription fee on 28 July. I struggled a bit to link my bank account. I sent an email and asked for some help and I was told exactly what to do. Once I was verified, I received emails from the agents every other day with updates. On the day of my delivery, I got a call from Sebastian asking if I was available to received my order on the day before he dispatched. I even received my order a week before the dispatch date. Absolutely amazing service I must say
0 replies
37 months ago
SANLAM SKY'S PREMIUM DEPARTMENT IS USELESS
I received an sms from Sanlam sky that my February premium was not received ( its a salary deduction so there is no way in hell my premium was not received). This sms I received on the 10th of March. I queried this on the 13th March and I was asked to send a copy of my payslip to show the premium was indeed deducted. I did just that. The consultant then sent an email to the premiums department on 14 March to ask why my premium was not allocated to my policy. It's the 4th of April today, the same consultant keeps sending emails to the premiums department and NO ONE from the premiums department has given feedback since 14 March. SANLAM SKY PREMIUMS DEPARTMENT IS USLESS TO SAY THE LEAST !!!!!! I AM DEFINATELY TAKING THIS TO THE OMBUSDMAN AND TO EVERY NEWSPAPER !!!!!
106 replies
66 months ago
Westpack Lifestyle NEW MARKET ALBERTON
I bought a personalised balloon at Westpack New Market on 14 November. a few hours later the balloon deflated. I the called the store and spoke to Treslie who told me that the balloons only lasted 8 hours. So i told her that I always buy the exact same balloons at another store and days later the balloon is still perfect. on 16 November I sent the pictures of the perfect balloon bought at another westpack store as well as the pictures of the balloon bought at westpack new market. I then got a call from Brightness who told me the error was in fact on their side hyet the refuse to compensate me for the money that I lost due to their error. How many error has this store made at their customer's expense.
0 replies
Review Distribution
5 Star
2 (15.384615384615385%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (84.61538461538461%)