SG
Sally G
Active since Nov 2017
20
Reviews
0
Industries
Reviews
20 reviews1 month ago
Excellent service from Georgina Burton
Georgina at H2O Warehouse is amazing! I had lots of questions about replacement filters for our water system and she answered each one fully, patiently and professionally. Once I decided what I want (with lots of useful advice and tips from her), the order was dispatched and delivered in a few days. I will definitely be using this company again. Georgina is the reason. Take a bow!
0 replies
6 months ago
Excellent help from Karcher Pinetown
Outstanding help from Karcher Westmead. I bought a second hand floor cleaner from a neighbour. Before paying her, I wanted to make sure that it worked. The staff tested it and gave me a lesson in its use. Once I got home I found that there were some issues due to it having been in a cupboard, unused for a few years. I took it back to Karcher and was delighted to find they don't charge to look at your machine, only if a repair is needed. As there was just a bit of build up in a part, they cleaned it out, with no charge. The next time I tried to use it, no water came out. I phoned from home for help, and Musa from Repairs talked me through the trouble-shooting, as I was doing something incorrectly. Brad and Thami at Reception and Musa and Chantal at Repairs, you guys rock! Thank you so much.
106 replies
13 months ago
Pauline shows her 5 star efficiency yet again
Pauline Govender, as always, was so efficient in updating our new car registration number. She is our super star.
53 replies
14 months ago
Second hand watch sold to me as new
I recently bought a Garmin watch through Multiply online. They merely facilitated it, the watch was sent to me from Garmin. I received it at the beginning of February. In setting it up a few days ago, I noticed that there is an activity history, showing that this watch was used almost every day in December and January, so it is not a new watch! It arrived in a sealed box, so presumably Garmin just took a returned item and packaged it as if it is new. I phoned them and they confirmed, by checking the serial number, that it was registered with them at the beginning of December, even though I bought it at the beginning of February. They offered to replace it, but I must pay to courier it back to them! I think this is shocking, that they can pass something off as brand new that is used, and expect me to bear the costs of sorting this out. When I complained about this, they said I must go through Multiply, even though they were the ones who dispatched this watch.
0 replies
16 months ago
Pauline a pleasure
Pauline Govender was super fast and efficient, as usual. We have had the pleasure of her service for years and years, when she was with Alexander Forbes and now that is part of Momentum, we were delighted she came across and continued to give her excellent service.
56 replies
26 months ago
Groundcover Leather Company are the best
Just about all my shoes and handbags come from Groundcover Leather Company, started by an old school friend. Their main shop is in Curry's Post in the KZN Midlands, but I usually visit their branch at the Mushroom Farm in Hillcrest, where the wonderful Nosipho is always kind, welcoming and helpful. I love supporting small businesses and wearing hand crafted goods.
0 replies
26 months ago
Shocking lack of concern about numerous emailed complaints
I have been emailing Makro continuously since 1st February about a serious issue to do with the delivery of an online order. All I get are automated responses and reference numbers, but no one has bothered to follow up with me. A couple of responses have even asked me to rate their resolution of my problem, which has never been resolved or even addressed. Why don't they read my emails and actually do something about a very valid concern. It doesn't make me ever want to order online from them again.
56 replies
26 months ago
Good service from Pauline Govender
Pauline Govender, as is her usual style, sorted out a change to our policy with utmost efficiency and no fuss and bother at all. She has, for years, since we first signed up with Alexander Forbes (now taken over by Momentum), been a pleasure to deal with.
168 replies
29 months ago
Disgraceful service from MTN
Upgraded my contract a week ago. Was told it would be emailed to me. It hasn't and customer care tells me it still hasn't been uploaded. I am a pensioner and have been told I have to go back to the store where I did this, some distance from me, during Black November and where I waited in a queue first time round for an hour. The specific store doesn't answer their phone and has no email address, so the only way to resolve this is a trip there. Bad service MTN
73 replies
34 months ago
outstanding service from Nelson, Ryan and Ronald.
My husband bought me JLB earbuds for my birthday last year and one had stopped working. Although it was less than a year since I had been using them, it was over a year since they were bought and thus just out of the warrantee period. I emailed to ask where I could take them for repair and Nelson Pillay answered within hours, requesting my invoice. Within a very short time after sending this to him, I was sent a replacement pair. Hats off to Nelson and the two gentlemen who assisted in the process, Ryan Schroeder and Ronald Gibson. It is so good to experience such efficient and kind service these days.
53 replies
Review Distribution
5 Star
11 (55%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (10%)
1 Star
7 (35%)