JM
Jerry M
Active since Dec 2017
15
Reviews
0
Industries
Reviews
15 reviews2 months ago
Formal Dispute of Charges - Rental Agreement
I am writing to formally dispute the deductions made from my security deposit regarding my recent rental (Agreement Number: E609180644 from 23 January 2025 to 27 January 2026 . I paid a total of R7,300, which included a R5,000 security deposit. Upon returning the vehicle, I expected a full refund of my deposit minus the petrol refuel. Instead, I received only R940. I am extremely dissatisfied as I am being charged for "damages" or "issues" that I did not cause. I strongly believe I am being held liable for pre-existing issues with the vehicle that were present at the time of collection. I hereby request the following documentation within 48 hours: Itemized Final Invoice: A clear breakdown of every cent deducted from my R5,000 deposit. Photographic Evidence: Clear, timestamped photos of the alleged damage taken at the time of return, compared to photos/reports from the time of collection. Signed Vehicle Inspection Report: Copies of the check-out and check-in documents showing the condition of the car at both stages. This is the second time I have rented from Avis recently (previously in December), and the lack of transparency regarding these charges is unacceptable. I have always been a loyal customer, but I cannot accept the arbitrary deduction of over R4,000 without proof or prior communication. Please treat this as a formal dispute. If this matter is not resolved and my funds are not refunded promptly, I will be forced to escalate this complaint to SAVRALA (South African Vehicle Rental and Leasing Association) and initiate a chargeback via my bank. I look forward to your prompt response and the immediate refund of the disputed amount.
0 replies
3 months ago
Outstanding Deposit Refund - Days Overdue
I am writing to request an update on the status of the security deposit refund for my recent rental. I returned the vehicle on 26 December to the Avis Lensaria Airport. According to my final receipt, there were additional charges and no damages reported, yet the deposit has not yet been released back to my Debit Card. Rental Details: Reservation/Rental Agreement Number: 609180644 Pick-up Date: 19 December 2025 (Sunninghill, Johannesburg) Return Date: 26 December 2025 (Lansaria Airport, Johannesburg) Vehicle Model: Toyota Vitz, WHite Could you please confirm if the refund has been processed on your end? If there is an issue or a delay, please let me know so I can coordinate with my bank. Thank you for your assistance. I look forward to your prompt response. Best regards, Jerry Mathekga 064 927 1504
168 replies
3 months ago
Outstanding Deposit Refund - Days Overdue For Refund
I am writing to request an update on the status of the security deposit refund for my recent rental. I returned the vehicle on 26 December to the Avis Lensaria Airport. According to my final receipt, there were additional charges and no damages reported, yet the deposit has not yet been released back to my Debit Card. Rental Details: Reservation/Rental Agreement Number: 609180644 Pick-up Date: 19 December 2025 (Sunninghill, Johannesburg) Return Date: 26 December 2025 (Lansaria Airport, Johannesburg) Vehicle Model: Toyota Vitz, WHite Could you please confirm if the refund has been processed on your end? If there is an issue or a delay, please let me know so I can coordinate with my bank. Thank you for your assistance. I look forward to your prompt response. Best regards, Jerry Mathekga 064 927 1504
0 replies
6 months ago
Incorrect Voice Bundle Pricing
I am writing this review kindly let Vodacom Telecom that I have been experiencing issues with the voice bundles. I've experienced the same problem for more than 2 times I purchased voice 100 anynet voice bundles for R109 with a bank card from the Vodacom app But after the payment went through, funds got release from my bank account. Vodacom only allocated me 70 minutes What happened to the other 30 minutes?
53 replies
16 months ago
Uber Earned Cashback Rolling Back To Uber
Hi guys, I've subscribed to Uber One, I've been using Uber Eats and Uber Ride. I've been gaining cashback for the past month, but for some reason my balance os R0.00 and the cash earned has been going back to Uber, I have not even used it. Can somebody explain to me why is that happening? Why is the money earned being transferred to back to Uber?
0 replies
21 months ago
DSTV Router Not Connected To Intene
Hi DsTv I'm am very disappointed in your services and I'm very unhappy with your services. We have been experiencing issues for 3days now, with our DSTv Router that been working for the past 4 months with issues. Problem started after we upgraded from 110Gig plan to 400gigs. We've only used less that 100gigs the past 2 weeks out of the 400gigs plan. Now starting Tuesday, the router started disconnecting our devices from the internet. We've been calling mutlichoice since Tuesday, and we were told that the router was removed from its original address where it used to operate. We provide the new address and the router workers for 1 hour after the issue gets resolved. But the problem is recurring. Today we went to DstV store with the router and explained the same issue. They assisted, they verified the address and we were told to provide the address again. We did, we were told the issues has been resolved and we must plug in the router at our new address. We did, the router operated for an hour and went back to the same problem. "NO INTERNET" while devices are connected.
116 replies
44 months ago
SARS Service Is Sh!*!!
I've been waiting for my tax refund since May 2022. I was fined R250 for submitting my returns late,
134 replies
46 months ago
Individual Has Taken Advantaged Of My Stolen / Lost Identity Document - For Cellphone Purchase
Good day, On 04 of July, I went to a Telkom store to apply for a data bundle package. I did my applications there, however the following day I did get a call from Telkom Moruleng Mall, North West Province, 0318, and I was told that I have an unpaid Telkom account. I did have a previous Telkom account from back then 2018. But it was not outstanding. And I was for different devices (Huawei Phones). I requested for the information, I was surprised that I had my details send to me and with my previous cell phone numbers. However, I do not remember owing a i-phone cellphone device from Telkom in my past or currently. I do have a history of a stolen and ID book (2012), I'm very sure that this is the same persons who stolen my identity and took advantage of that. However, I am going to take this matter with the Police and I am going to open a case. I am not liable for this payment and I will like this to be investigated from Telkom side, or help me with any information that might help support my case. I would also like to know; 1. When where they purchased? 2. Which store where they purchased? 3. Is there some sort of documentation of that person? (Signature or ID copy). Regards Jerry Mathekga (JM)
0 replies
52 months ago
Money Transfer Missing : Unknown Receiver
Good Day, I had money send to me via Shoprite Money Transfer. On 08 January 2022, at 14h23. Few minutes later, I went moruleng Mall shoprite to recieve my the money. When I got there, I provided the cashier the M-Number, and my ID card. Before I can even be requested to provide a pin, they cashier told me that the money was atleady collected. I took a screen of the message which was displayed on system. I then called the sender to come to the shop. Few minutes later, the sender met with me. The sender did not share any information with anyone besides me. We are both confused, and need assistance. It hasn't even been 3 hours already, but R1000 which was send to me has already gone missing. The sender is frustrated because he things I might have collected the money. Which is not what I did. Please assist. Norman : 076 702 0403 (Sender) Jerry : 0649271504 (Receiver)
0 replies
55 months ago
WesBank Car Finance
Good day, I would like to get some guidance. Have a account with WesBank, for a vehicle that I purchased mid 2017. Car Make: Chevrolet Car Model: Sonic 1.4 LS Hatch Car Reg: CJ 95 KT GP Car selling price was R89 000 and deposited paied by me was R20 000 Which dropped the car selling price to R69 000. July 2018 I lost my job, I decided to keep the car. I made payment for a few months. 2019 I had arrears in my account, around R14 000, which I was aware of and I knew I had to pay. Early 2020, My arrears added up to about R25 000, which I was also aware of. 2020 January I got another job (6 Months Contract Employment), while I still had the car with me. My aim was to continue making payments to my Wesbank account. But 2020 February, I Have the car repossessed and take from me by Wesbank. As they did not want to make any payment arrangements with me. Few days after, I got a message from Wesbank telling me that the car was solf for R39 000 at a auction. Now I’m having a Wesbank account of a amount R97 000 which I’m required to pay. The same account is reflecting negatively on my credit profile. I called Wesbank to make payment arrangements, but they told me that my credit profile will not be updated until I’ve fully settled that amount of R97 000. Which based on my monthly expenses will take me about 60 – 72 months to settle. And I needed to find out from Wesbank, how did that amount to R97 000? And until this issue is fixed, I will not have a proper financial life. I do not have any amount to make a once off payment as I have started working 2 months ago. I feel Wesbank is abusing me and harassing me. And using abuse of power over me, and they do not give me any solution to me having to solve this problem. I can only afford monthly payment, based on my monthly expenses. To my undestanding, once I've started making payment, my credit profile to get updated on monthly baisis. Wesbank, please advise solution to this problem. I do not want to find myself solving a problem with another problem.
265 replies
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