TC
TERSIA C
Active since Dec 2017
11
Reviews
0
Industries
Reviews
11 reviews7 months ago
THANK YOU JENNY
I would like to say thank you to the Jenny Support Team, going that extra mile As I have been experiencing problems since the weekend with a poor signal And did called every day to follow up with no feedback I want to apologize that I didn't mean to upset anyone on a personal level and that shouldn't be applicable in Business Regarding the team in Parys My husband also passed, and I have to do everything on my own Unfortunately, I am not in a condition to handle certain misunderstandings I have been with Jenny for a few years and can't complain. Normally, the feedback is perfect All I wanted was feedback Thank you once again
53 replies
7 months ago
INTERNET SLOW FOR 1 WEEK
I have be reporting my problem since Monday 15th September Since the weekend I cant use my internet I have to use my data on my phone I have been calling daily I cant send my emails This is unexpetable
53 replies
8 months ago
Finance and Technical
I had to inform GOSOLR that my husband GC Cloete passed on the 6th Aug 2025 As the contract was on this name I asked that I would be interest to take the system over but to downgrade I will not be able to pay R5700.00 per month they send me a offer of R4800.00 Once again I dont need such a large sysytem As the Office of my late husband is closed Then the fedback from the techinal side we have been battling they promise to come out but never do ,they also didnt come this year ? Half the time the system is not running with the Eskom power How many times must I again report this problem -I spoke to Hope giving her my information etc Someone needs to listen to what I want I am so dissapointed Phoning as well is a problem
1 reply
9 months ago
general queries and debit order
Attention to THE CEO TELJOY TELJOY I have phoned more than once to ask please send me a breakdown of my account , when is my contracts is completed , no feedback - I send several emails ? Today I phoned asking why I have a debitorder since March 2025 The answer was you wouldnt have rceceived the TV without a debitorder ? The full amount was deducted of R1912.45 on the 1 st April 2025 plus a made a payment vai EFT / reason I wasnt aware of the debitorder and in May again If the amount only was for the TV fair enough of R321 .00 but the whole amount I can never apply online there is always a problem so most of the time I call We had problems with our dishwashers door ,I were called to tell me the techinican said we broke the door ? So to have a replacement , we will have to pay in a amount , we are still using the dishwasher I've had a account with Teljoy for several years as you will see
53 replies
37 months ago
WELLWORX POOR FEEDBACK
we applied for a medical aid at FEDHEALTH IN DEC 2022 Everything was set to begin on the 1 st March 2023 Up to now no feedback and no medical aid number I spoke to a consultant at Fedhealth There is some or other problem with some account ? Our spokesperson at WELLWORX IS GREGORY He never gives feedback if you email him and to call them no answer I am mrs IO CAWOOD 5803310011087 FEEDBACK RE THIS MATTER 0836306764. tersiac@mweb.co.za 0820625601. IO CAWOOD
0 replies
40 months ago
matrix - beami doesnt get cancelled
I HAVE CANCEL MY SUBSCRIPTION ON SEVERAL OCCASIONS AND DO HAVE THE PROOF I SEND A ERMAIL ON THE 24TH MAY 22 IN AUG 22 Iagain got a demand , I paid that amount and again ask to cancel the subscription My emails were acknowledged as well In Dec and today, I once again get an SMS I owe R178.44. I don't even have the vehicle anymore I you phone the landline no one answers - 011 654 8070
132 replies
40 months ago
MATRIX
I HAVE SEND EMAILS TO CANCEL MY SUBSCRIPTION HOWEVER THEY STILL KEEP ON SENDING I HAVE A OUTSTANDING ACCOUNT MY ACCOUNT 618971 0116548070 There is no way I will keep on paying
132 replies
60 months ago
FIBRE INSTALLATION GC CLOETE
My email address is corriec@mweb.co.za . We received the fiber installation with the Vumatel and Mweb routers in early March. On 1 April things started to get desperate as we are now experiencing intermittent service on the current Telkom line. I managed to speak to a lady on 1 April that informed me that MWEB can't activate my system due to the absence of an OBJECT NUMBER. Since that day I phone or make contact with Vumatel through Whatsapp messages. They persist in informing me that the Object code was sent to Mweb. Whenever I manage to reach MWeb (after waiting and subjected to listen to the most atrocious elevator music for 34 minutes on average), I am informed constantly that they are still waiting for the Object code. Herewith the object code: 48575443617961A4 and VC-26321-704398. If I have these numbers surely Mweb will also have it. I can't move this week but will be flying down to the Cape next week to ensure Mweb has it as well.
0 replies
62 months ago
NO FEEDBACK VODACOM
WE PLACED A APPLICATION FOR FIBRE IN JANUARY 2021 SHAUN WAS THE CONTACT PERSON IN PARYS THEN WE WERE TOLD THERE IS 2 APPLICATION WITH MWEB WE SEND THE PROOF THROUGH THAT IT WAS CANCELLED BY MWEB WHY ARE WE BEEN TREATED THIS WAY? THIS IS WHAT WE HEAR EVERY WEEK I HAVE TO SEND EMAILS AND WHATSUP AND GET THE SAME ANSWER EVERY TIME IT IS ALSO IMPOSSIBLE AS I SELDOM GET FEEDBACK AL ANSWER WE GET I WILL PHONE STRAIGHT AWAY THIS IS NOT ACCEPTABLE SHAUN IS THE VODACOM SPOKESMAN IN PARYS 0792299381
159 replies
62 months ago
NO FEEDBACK RE OUR ORDER
WE HAVE SINCE JANUARY HAD PROBLEMS GETTING THE SERVICE ACTIVATED VUMATEL KEEPS TELLING US WE HAVE ORDERS WITH MWEB WE SEND THEM THE PROOFS OF CANCELLATIONS TODAY THE TOLD US VODACOM CANCEL OUR ORDER PLUS THE TECHNICIAN HAS CONFIRMED THERE IS NO POWER IN THE MANNHOLL VUMATEL HAS HOWEVER INSTALLED THE FIBRE LINE WITH NO CONNECTION OR CONTACT IS GRAHAM 079229 9381 WE HAVE ALSO SPOKEN TO CHARMAINE AT BRITELINK SE IS THE ONLY ONE GIVING US FEEDBACK THE APPLICATION IS ON RATS 24 GREWAR AVE APRYS ( TM CLOETE ) CAN ANYONE PLEASE GIVE US FEEDBACK
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (9.090909090909092%)
3 Star
1 (9.090909090909092%)
2 Star
2 (18.181818181818183%)
1 Star
7 (63.63636363636363%)