AC
Adrianne C
Active since Jan 2018
9
Reviews
0
Industries
Reviews
9 reviews30 months ago
Poor Quality & Bad Customer service
I placed an order for a Montessori Floor bed for my daughter and on the day of delivery I had a look at the bed whilst they were putting it together and the quality of the structure of the bed and how it was painted was incredibly disappointing and unacceptable. When I informed the guy in charge that I wasn't happy with how many chips/dents and paint spills there were, he told me to sort it out with the delivery guys putting the bed together. So I tell the delivery guys I'm not happy and I can't accept this bed. They then decided they will redo the bed and come back the next day. All fair. They came back and brought a similar quality of bed as the previous day, so many imperfections that were visually unacceptable, ugly and not professionally done. I tell the delivery guy I'll take the bed but I'm not happy paying the price they're expecting me to pay because the bed is bad quality. Considering that they need proof of payment before leaving, I call Brian, the guy in charge to try and explain my unhappiness and no answer at all and now I am left to deal with 2 delivery guys demanding payment. The one delivery guy was incredibly disrespectful towards me, telling me I'm trying to take advantage of them. Not the case at all! My point, is that, as a customer we have A RIGHT to inform the company that we are not happy with the standard of work, ESPECIALLY since we are paying for it! To have people tell me that I must rather go look at other companies since I'm not happy or complaining about their products is just unprofessional to say the least. If anyone crosses paths with this company, please give it a long, hard thought before making a purchase. The quality of their beds is very poor and the customer service is non existent..
0 replies
43 months ago
VODACOM FIBRE
BY FAR THE WORST CUSTOMER SERVICE. Been waiting almost an entire week for my fibre to be activated. I had to call vodacom every day since Sunday 02/10 to query the status of my activation and today 07/10 they said my router needs to be reconfigured, but I will need to wait another 24hours. How can you even offer this bad service, but promote your business so highly? I am appalled, disgusted, annoyed and frustrated. The fact that not one consultant can actually help or solve the problem is beyond me, why then even have the position? DO NOT MAKE USE OF VODACOM FIBRE!
399 replies
53 months ago
Uber Eats & Vida E Caffe
I ordered a bacon, egg & cheese sandwich as advertised via Uber eats and when I received my order there was mayonnaise on my sandwich, which firstly I do not eat at all and was not indicated anywhere on the ad. Now I'm sitting with a sandwitch that I paid a lot of money for and that I don't eat. When I called Vida to enquire they told me I should have put a note saying no sauce, which I would have done had the ad indicated that they put mayonnaise on their sandwiches. I am so upset and disappointed that I refuse to be client of Vida any longer.
0 replies
53 months ago
Vida E Caffè and Uber eats
I ordered a bacon, egg & cheese sandwich as advertised via Uber eats and when I received my order there was mayonnaise on my sandwich, which firstly I do not eat at all and was not indicated anywhere on the ad. Now I'm sitting with a sandwitch that I paid a lot of money for and that I don't eat. When I called Vida to enquire they told me I should have put a note saying no sauce, which I would have done had the ad indicated that they put mayonnaise on their sandwiches. I am so upset and disappointed that I refuse to be client of Vida any longer.
0 replies
56 months ago
Russells store
I would personally not do business with Russells in future. We purchased a fridge about a week ago, received it and once we set the fridge up the dispenser was defective. I logged a complaint and still no outcome or solution as been made. Customer care service has done very little in fixing this problem or even providing us with the necessary information.
0 replies
71 months ago
Outsurance Lack of Customer service
I am exceptionally angry and disappointed with the lack of customer care received by Outsurance. I have an ongoing dispute with Outsurance that just isn't being resolved. Each time I call I have to speak to a different person and explain my dispute all over again. I honestly expected better.
105 replies
71 months ago
Edgars poor customer service
Due to the lockdown and the difficulties of account payments I was forced to make an online eft payment to pay my account the 16th April. Up until now my payment still hasn't been captured and it is still not reflecting on my account. I have spoken to numerous people at Edcon and Edgars stores including the customer care, but the problem is still not resolved and the people at Edgars accounts department still haven't contacted me regarding this matter. I am beyond frustrated and disgusted by the service.
105 replies
74 months ago
Live Bait Restaurant
Apart from the excellent service and stunning view this place has an ambience like no other. It is beautifully decorated and the staff are so friendly. They have great tasting food and a variety of ****tails. I would recommend Live Bait to anyone that is keen on seafood. #SupportLocal
0 replies
100 months ago
Bad customer service
One pays so much for rent and you receive bad service in return. Nothing gets fixed in the complex and we as residents cannot enter due to faults from uvest. I am a distugsted resident.
0 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (11.11111111111111%)
1 Star
7 (77.77777777777777%)