SD
Sandra D
Active since Feb 2018
7
Reviews
0
Industries
Reviews
7 reviews19 months ago
That's How it's Done. Wilgeheuwel Branch.
My frail mother had to go for an xray this morning. She is in a wheelchair and neck brace and cannot wait in line, I contacted Wilheheuwel branch and got hold of Lizette Botha. She is an angel. She could not book an appointment but helped arrange the paperwork and promised that my mom would go through quickly, which she has done. Lizette saved us and my mom so much stress and worry. This woman is an angel. For interest sake, I am a Customer Experience Manager for a large, international company - so I know good service when I see it. Drs van Rensburg - you can be proud to have such lovely staff represent your company. Thank you Lizette.
0 replies
23 months ago
Telkom is AWESOME!
Telkom always gets bad rap! Today I logged an issue on their system. Got an SMS within 2 minutes to say someone would call. They did. Within 3 minutes. My issue is sorted by a lovely, friendly lady who was super efficient! Well done Telkom....
0 replies
27 months ago
Thank you for the excellent service!
Rectron had to replace a machine that was supp**** by Cricut SA. Maria contacted me as soon as she got the information. She arranged next day delivery which was ontime and correct. I know millions of parcels are delivered daily but love it when the service is so good. Well cone Rectron and thank you Maria.
0 replies
27 months ago
Saving me Time and Trouble!
LicenseZA saves me such hassle and time. They are polite, ontime and remind me when I have to license my vehicles. Without them I would really be in trouble. Thank you LicenseZA for being so on the ball!
0 replies
33 months ago
AMAZING, WORLD-CLASS SERVICE
Unbelievable service from Takelot!! Yes they forgot to pack an item into my box but this compliment comes for how they handled things once I reported it. Ayathandwa took my call and confirmed a few details. She promised to get back to me today which she did. Takelot have offered to replace, refund or credit the item after confirming it was a packing error. For a parcel I received a few weeks ago already. AMAZING SERVICE. I am a Customer Experience Manager for a large international company. This is service. Well done Takelot.
0 replies
61 months ago
Defy Leads the way with Customer Service
Its very seldom that I get such good service that I feel I need to rate a company on Hello Peter. We bought a fridge from Defy via House and Home in Florida. Since we bought it there have been 2 minor problems - one with the water dispenser and one with a freezer drawer. Defy has sent out 2 technicians who were so friendly and helpful that I didn't mind the inconvenience. My dispenser was fixed first time and they replaced my draw without an argument. Well done Defy! Fantastic service!
0 replies
100 months ago
Not giving me what they sold me.
In good faith I bought a contract from the IStore at Clearwater for an iPhone and a Telkom account. This was all put in place on 8 January 2018. TO DATE I have not received the 10 gigs of data I should have received on the 8th. I have been back to the store 6 times since then and left several messages with the central customer service number - as you CANNOT dial the store directly. And nothing. I have spoken to Patrick - the store manager, Yvette and mostly with Gadija. All to no avail. They take days to get back - if they get back at all and don't follow up. Great customer service IStore Clearwater....
105 replies
Review Distribution
5 Star
6 (85.71428571428571%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (14.285714285714286%)