CV
Candice W
Active since Mar 2018
10
Reviews
0
Industries
Reviews
10 reviews33 months ago
Unhappy customer
Nozi advised that theres no operation manager to assist. All in meeting. I am begging for helping i have been calling doctors myself to obtain medical history
60 replies
33 months ago
Unhappy customer
I have spoken to different consultants regarding my FNB claim. ANTONAY AND NOZI Nozi advised no TLs on the floor they all in a meeting. I again called and spoke to NOZI AND STILL NO TL. I AM FOLLOWING UP ON MY CLAIM AND WANT TO KNOW INFORMATION FROM THE ASSESSOR. ITS BEEN MORE THAN 14 DAYS. I WANT TO SPEAK TO TL OR ASSESSOR
60 replies
34 months ago
Unhappy customer
I spoke to Yukeza in Cape town regarding my complaint pls can you get him to call me back asap
53 replies
35 months ago
Unhappy customer
I have logged a complaint and I have not received feedback please call me
53 replies
35 months ago
Unhappy customer
I have spoken to someone in the claims department. She gave me the incorrect information regarding temporary disability being approved for 12 months. I need someone to call me asap lisen to the calls. I am not paying for the balance of the months
53 replies
37 months ago
Unsatisfactory service
Good Day, I have been struggling to get through to WCED. Finally when I get through, my query was not resolve. Please help me with mu query please. As parents we have a deadline to meet.
0 replies
37 months ago
Unsatisfactory service
Good Day, I have been stuggling to get through to western cape department. When I finally get through they dont help at all. They not assisting with my query. The issue I have we as parents have a deadline to meet. Please help me
0 replies
48 months ago
Unhappy customer
Good Day, I'm really disappointed in the service the consultants provided after calling 3 times. The last consultant transfered me back to the queue Clifton. Please have a manager call me back to resolve my query
134 replies
55 months ago
Unhappy customer
Would like to write a formal complaint against 2 consultants. Busi and Amanda I called and spoke to Amanda she advised that she will call me back to complete the application within a few minutes. No call back at all Then I called back and spoke to Busisi she gave me incorrect information and she handled my call very unprofessional. Working from home is not working for some consultants and this needs to be addressed. Can someone please call me urgently
53 replies
99 months ago
Dissatisfied Customer- Budget Insurance
I'd like to raise a serious issue experienced with Budget insurance. I'd insured my mobile handset to the value of R18000. Six Months later my phone was unfortunately stolen - I then proceeded to raise a claim with Budget . To my dismay the consultant that the claim had been approved for R12000 which was R6000 less than I had insured the phone for. I've spent several weeks of back and forth with absolutely no resolution . I've spoken with managers, associates which referred me to the dispute department. With the whole back and forth- below are the amounts that they are willing to pay out which is absolutely disgusting. R 11899.00 Replacement value of phone less R 1450.00 Excess R 10449.00 Subtotal As it stands, I've provided a quote to Budget retrieved from Vodacom for a Samsung S8 to the value of R17000. Therefore if budget payed out the amount stipulated above how would I manage to purchase a new handset? I had insurance with Budget and was paying R100 and I bought a new phone and had to insure the phone to the value and my premiums have increased and now they want to pay me the difference in premiums which equates to R539.59. I am highly dissatisfied with the service that I've been given. Nothing but lies , with my initial conversation I was told that I would not have to cover any form of excess and now have been told that is only applicable if I take the cash settlement value. Clarressa Borman disputes department took a whole month to come back to me with feedback and still I am not happy with this- THIS IS UNRESOLVED. I've now gone back to budget
105 replies
Review Distribution
5 Star
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4 Star
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2 Star
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1 Star
10 (100%)