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Riaan T
Active since Mar 2018
16
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16 reviews15 months ago
McDonald's Okavango Crossing, Kraaifontein
*EDIT: So I've been receiving random automated messages that my complaint is being reviewed or getting addressed and then this morning (16/01/2025) I receive a SMS saying my case INC-18FB2-3***C1 has been resolved? What? No person made contact with me about this disgusting incident, so how was it resolved???? Original complaint: 08/01/2025 @ 15:55 security men hired by McDonald's Okavango chased me away like a dog in the mall's parking lot because McDonald's were preparing to do a film shoot in half of Okavango Crossing's total parking space. No proper signage were deployed to warn patrons of Okavango Retail Crossing of this film or advert shoot going to take place, so as I parked, private security insisted I park elsewhere because "they've paid" for that space to be used. Shame on McDonald's for poor planning and harrassment by security staff
0 replies
15 months ago
McDonald's Okavango Crossing, Kraaifontein
eviews from the web 4,3/5Uber Eats · 9 000 reviews All Service Meal Price quick service25 management17 toys13 ice cream machine12 +6 Sort by Most relevant Newest Highest Lowest Riaan Thiart 21 reviews·4 photos *EDIT: So I've been receiving random automated messages that my complaint is being reviewed or getting addressed and then this morning (16/01/2025) I receive a SMS saying my case INC-18FB2-3***C1 has been resolved? What? No person made …More Photo 1 in review by Riaan Thiart Photo 2 in review by Riaan Thiart McDonald's Okavango Drive-Thru ***ner) 4 days ago Hi Riaan, Thanks for reaching out to us. Unfortunately we are not able to address your specific concerns via this platform. Please provide more information at https://crmportal.mcdonalds.co.za/Feedback/ Thanks, The McDonald's Social Team leon barry 1 review·3 photos 3 weeks ago New Takeaway | Lunch | R 350–400 wait 40 min. for poor milkshakes , then if you complain about time and ask for manager, they ignore you, because you are not the same race, i spend almost R400 and the forgot toys as well for kids …More Photo 1 in review by leon barry Photo 2 in review by leon barry Photo 3 in review by leon barry McDonald's Okavango Drive-Thru ***ner) 2 weeks ago Hi Leon, Thank you for reaching out to us. Sorry to hear about your bad experience at one of our restaurants. Please do provide us with more details about this through our official website: https://crmportal.mcdonalds.co.za/Feedback/ We look forward to hearing from you. Best wishes, The McDonald's Social Team. tristan Ventura 2 reviews 2 weeks ago New Dine in Worst experience of my life that made me post this (my first bad review ever). Redeemed points instore to get supper and machine threw error eft payment failure and cancelled my order. My points were not returned. When I asked for manager i …More ❤️1 McDonald's Okavango Drive-Thru ***ner) a week ago Hello Tristan, Thank you for your feedback. We're sorry to hear about your negative experience. Please provide more information at https://crmportal.mcdonalds.co.za/Feedback/ so we can investigate this matter urgently. Kind regards, The McDonald’s Social Team Shannon Brady Cook 3 reviews 2 weeks ago New Bought a double jalapeño burger. It was so salty I could literally taste and feel the granules of salt on the patties. I thought it was my taste Buds as I’m pregnant but then my husband tasted it and he basically said his tongue burnt …More McDonald's Okavango Drive-Thru ***ner) a week ago Hello Shannon, Thanks for letting us know about your recent experience. Please provide more information so we can help resolve the issue at https://crmportal.mcdonalds.co.za/Feedback/ The McDonald's Social Team Mcdonald's https://www.mcdonalds.co.za McDonald's Okavango At McDonald's Okavango in Brackenfell, Cape Town, Brakenfell we are confident about the quality of food we serve, from your favorite famous fries, ... Missing: reviews | Show results with: reviews Uber Eats https://www.ubereats.com Order McDonald's®, Okavango Menu Delivery Online | Cape Town Use your Uber account to order delivery from McDonald's®, Okavango in Cape Town. Browse the menu, view popular items, and track your order. 4,3(9 000) · $$ Top-Rated.Online https://www.top-rated.online McDonald's Okavango Drive-Thru - Kraaifontein 27 Dec 2024 — Overall it is decent. The seating is a bit limited for sitting down and the lighting was a bit dull when I was there last. They also don't have ... Mcdonald's https://www.mcdonalds.co.za Locate Find your nearest McDonald's store and get information on restaurant hours and services, using our Restaurant Locator. Restaurant Guru https://restaurantguru.com McDonald's Okavango Drive-Thru, Cape Town 22 Dec 2024 — McDonald's Okavango Drive-Thru in Cape Town rated 3.6 out of 5 on Restaurant Guru: 2554 reviews by visitors, 62 photos. MRD.com https://www.mrd.com McDonald's Okavango, Brackenfell Delivery | Menu & Order Online | Mr D McDonald's Okavango 4.2 American, Breakfast, Burgers, Wraps, Cafe, Dessert, Fast Food, Milkshake, Plant-Based, Salad HelloPeter https://www.hellopeter.com McDonald's Reviews | 1.9 TrustIndex The place was nice, clean and the staff was professional however they didn't have the boxes the happy meals came in nor the toys that my children were so ... 1,4(10 226) Missing: okavango kraaifontein Mcdonald's https://www.mcdonalds.co.za Deals & Our App Discover delicious McDonald's deals in our App for iOS and Android. People also search for KFC Protea Heights reviews Burger King Brackenfell Mall (Driv... Navaho Spur reviews Sioux Spur reviews Skål Bar and Eatery reviews Bossa Vredekloof reviews PAPAZ Bistro reviews Panda's Chinese & Sushi Prot... Feedback Results are not personalised South Africa Epping Industria 1, Epping, Cape Town - From your device Update location Dark theme: offHelpFeedback PrivacyTerms Riaan Thiart 21 reviews·4 photos just now New *EDIT: So I've been receiving random automated messages that my complaint is being reviewed or getting addressed and then this morning (16/01/2025) I receive a SMS saying my case INC-18FB2-3***C1 has been resolved? What? No person made contact with me about this disgusting incident, so how was it resolved???? 08/01/2025 @ 15:55 security men hired by McDonald's Okavango chased me away like a dog in the mall's parking lot because McDonald's were preparing to do a film shoot in half of Okavango Crossing's total parking space. No proper signage boards were deployed to warn patrons of Okavango Retail Crossing of this film or advert shoot going to take place, so as I parked, private security insisted I get back in my car and park elsewhere because "they've paid" for that entire space to be used. Shame on McDonald's for poor planning and harrassment by security staff of patrons. *I've resorted to this platform because I'm tired of automated responses .
0 replies
20 months ago
Checkers: Gross negligence - foreign object in prepared meal.
On 23 August I purchased a Crab sushi bowl from Checkers FX Uitzicht. After consuming just over half of it, I found an offcut piece of plastic in the prepared meal. Gross negligence from the employee and not following Food health and safety guidelines. I tried uploading my complaint to Checkers online platform, but no success and just "try again later"....so here I am posting my complaint. I also didn't want to go back to the store because management is extremely poor and had other plans already.
0 replies
24 months ago
NetFlorist driver nearly caused accident...
On 13/3/2024 I mailed NetFlorist to complain about a reckless driver that almost collided with me when he was too eager to merge into my lane. The driver also drove well over the 60km/h in a suburb area. The day after I received a mail back stating that the matter was resolved. Funny, I wasn't contacted directly and neither was I given feedback of the conclusion to their investigation. I mailed them back to say the matter is not resolved in my opinion... I haven't heard anything back since my reply. Pathetic and quite frankly, disgusting service and communication. I shall post the picture of the vehicle in question on social media now.
0 replies
28 months ago
Wingfield Motors - Service Department
Wingfield Motors Service Department deserve a massive round of applause! The new team has raised the bar and delivered excellent customer service from start to finish. Lola made regular contact with me to keep me updated and it was a pleasure working with her. She has continued from where Karenza has left off. Derek, the new workshop manager, is also very knowledgeable...especially with Ford's. Great service is very rare these days, so it was refreshing to experience this level from the Service Department...so well done.
129 replies
34 months ago
McDonald's SA Pricing Structure
Dear McDonald's SA, the CEO Mr Greg Solomon and the holding company MSA Holdings (UAE): Do your customers know that you have tiered your stores? Have you informed your customers in a public announcement and on a public platform that your tiered stores charge different prices for the exact same product? I don't think so because I just learnt this information last week after I lodged a complaint on price difference. One of your employees at Okavango Crossing informed me of this underhanded trading after I paid more for the same product versus what I paid at N1 City Value Centre a day prior. My usual go-to is the Double Chilli Cheese regular meal at McDonald's Okavango Crossing. I paid R49.90 at N1 City and R52.90 at Okavango Crossing. So how come the R3.00 price difference in the seemingly more affluent area??? Please don't give me the speech about rental, because that's not relevant. The cost of ingredients are the same. The cost of electricity to cook it is the same. The cost of labour is the same. We need answers and then corrective action must be taken. I can't believe I overpaid all this time at Okavango Crossing 😠
0 replies
37 months ago
Amazing Glen Eden Guest Farm, Montagu
Glen Eden Guest Farm on the R62 just outside Montagu (Western Cape) is a gem! A beautiful farm-stay offering 6 exclusive camping sites, 5 glamping sites and 5 cottages. All sites have wood-fired hot tubs and the cottages have an additional plunge pool. There's also a communal pool with a wood-fired pizza station and Bootleggers coffee bar. Did I mention they have a liquor licence...? They also take bookings for day visitors now to enjoy the pool and amenities as mentioned above. The lovely hostess, Carol, is an amazing person and a character like none other. But don't take my word for it...go have a look on their FB page 😁
0 replies
39 months ago
Jackson and Black, Tygervalley
Jackson and Black, Tygervalley has become very popular for their date night special and booking well in advance is advisable. We've ordered various meals and options and have been impressed by it all. Great steak, sides and the best of all the service. A plus is that we can bring in our own preferred wine for a minimal corkage fee.
0 replies
39 months ago
Best (un)kept restaurant secret in Cape Town
Chocolat Bistro in Durbanville has never disappointed us....ever. The manager, Vernon, is the absolute best and will make an effort leave his work to come say "hi" at the table you miss him upon entry. We've gotten to know Vernon, so maybe we get that extra special treatment 😁 The food and desserts are always on point and the seating options will suite everyone's needs. The decor is also very eclectic and filled with period pieces. It makes for a cosy setting and lovely ambiance...
0 replies
46 months ago
Poor Attitude and Service - McDonald's Glengarry
Newly opened McDonald's Glengarry, Vredekloof, Cape Town: Went to the newly opened McDonald's at Glengarry Shopping Centre today, however I'll never return based on my first experience there. Using the drive thru, I stood waiting to place my order, however there was no engagement from an employee to take my order. I proceeded to window 1 to place my order. Nobody visible at the window, but eventually a man came walking up and I explained why I didn't place my order at the mic. He said was because they were "busy" and I must drive around to try again. Now I'm already frustrated because of that comment and I said NO, so he then said he'll call a manager to take my order. A woman then came to the window and I again explained why I couldn't place my order initially. She then said, with an attitude, that they were busy. Firstly, there were only 2 vehicles in line waiting at the collection window when I arrived at the restaurant, so how is it that dedicated staff for the drive thru are busy? Secondly, I don't appreciate being engaged with when it's accompanied by a bad attitude, especially from a "manager"! That new branch lost me before they even had me as a client.
0 replies
Review Distribution
5 Star
4 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.25%)
1 Star
11 (68.75%)