NM
Nobuhle M
Active since Mar 2018
17
Reviews
0
Industries
Reviews
17 reviews4 months ago
Assaulted by the Manager
i was Assaulted today by the MTN Manager in La Lucia Mall
0 replies
5 months ago
MTN PHOENIX PLAZA SERVICE
They is an Indian lady by the Phoenix Plaza branch MTN , she always has an attitude and don't have patience , she undermines customers every time when she is assisting me she has a very disgusting attitude as today she was raising her voice as i am a client
0 replies
6 months ago
****med
i was ****med by Budget insurance last week i took an insurance with them , i was told they will do the first debit of R1300 when the debit went off i was debited twin R1300+R1300= 2600 in total now im asking for the refund for the other R1300 they making me run around from last week im very angry as the money the double taken was my petrol now im very angry and want to cancel already
159 replies
13 months ago
Horrible Experience
Hi There, i am still waiting for a delivery as advised last week but still i havent received any communication about today and when im calling the call center they are not giving me any positive feedback
0 replies
13 months ago
Defy Fridge
I Bought a defy fridge that is still underb warrantly i had so many issues with it for the past year then recently they realise that the fridge is faulty after a year now the current fridge does not work at all and i dont have anywhere to store my food at i was promised to receive a new fridge 7days ago but still nothing i am tortured i dont know what going on as i am ignored yoooo never again buy any appliances from defy service is horrible
53 replies
19 months ago
A5079394 MTN
Hi there, i am writting this with tears , i had a contracts with MTN that was paid up long time ago but now im trying to get this contract closed im not getting any joy i have been transferred to differeng people from last week until now im not getting assistance this account is A5079394 they said legal team will help but i am transferred all over .
0 replies
19 months ago
Treated like a stupid
Good Day , i just wanted to report that i was treated bad and like a stupid in sterns in phoenix Plaza by the lady name Sabrina .... i have an account with sterns but when i walked in asking for help she didnt even care but just shut me OFF . customer service is very important for the image of the business i dont know if she did that because of my race . please assist with this
53 replies
30 months ago
Purchase Gift
Hi there , Please assist I bought a car from Kia Umhlanga collected the car last week on the day of collection I was told they was no gifts but on Friday last week I was given a lunch box and a water bottle which it shocked me because I have seen people buying cars they get hampers and staff I feel like being a customer in key was not important and surprised , please advise if this is what all the customers are getting my Name is Nobuhle Mzolo 0795443029. Thank you
0 replies
36 months ago
Rage
Hi there , I’m very disappointed with the service at Rage Phoenix Plaza I went to the store and the lady that was working on the till point on Wednesday 26-04-2023 during the day was busy on a video call with someone while serving customers, she did not care if we were there she was having a conversation on a video call not giving attention to customers as a customer I felt very not important in the store as the main thing for her was the video call she was laughing talking to someone while also serving us I couldn’t even ask questions because she was very busy , some customers walked away because of her behavior. Can the staff be trained regarding the importance of a customer service. Thank you
0 replies
39 months ago
Lewis store Kwamashu horrible service
Hi there, I want to report Lewis store kwamashu they sold me a fridge with R2000 cash back but after signing documents they told me the fridge does not have cash back after they false advertised something to me , I was mislead very bad service can this be escalated to the right people. Thank you
396 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (5.882352941176471%)
2 Star
0 (0%)
1 Star
16 (94.11764705882354%)