JO
James O
Active since Apr 2018
11
Reviews
0
Industries
Reviews
11 reviews1 month ago
Rude and disorganised staff
My experience with this bus service was so bad I will not use it again
0 replies
11 months ago
Useless MTN
The ease at which our information and security is comprised by this useless service provider because of the ease of sim swap will be the end of us especially in this digital age where a lot of crimes are committed on the cyber world. My advice leave this service provider and go to others where data security is of priority.
0 replies
11 months ago
Ebucks missing opportunity
I was not born in SA, but I do have a south African ID, however when I naturalized my ID number changed with the last 3 digits from 183 to 084. I had my smartshopper card with my old ID and my new ID reflects on fnb, so with the partnership of fnb and pick n pay my details do not match. I called pick n pay to see if I could update my ID number however the process is too lengthy and too administrative, therefore I have chosen not to benefit from this initiative. I feel some people are also in my situation and if pick n pay does not address this effectively they will loose a big market share as people will find other partners to spend their ebucks. I hope something is done to address this concern. Just to add that the client service staff at your Northgate branch were not helpful.
116 replies
12 months ago
Useless Eskom
I could not buy electricity for my prepaid meter, even tough I have been using the same meter for over 5 years. I called Eskom and was provided with a reference number and also informed that the meter was blocked so an agent will have to un block it. I have spoken to over 5 eskom customer service agents. The first one I spoke to indicated that I will get a 40 digit number after an hour. 6 hours later I am still waiting. When I called i was lucky to get through to her but then she became defensive. It is friday today and I was informed earlier that the agents do not work over the weekend, so I am failing to understand why the issue was not given some level of priority considering that I have been calling since Thursday evening and the narrative kept changing. Eskom's service is very bad. It is time we get a private company.
0 replies
17 months ago
Shoprite send not working as expected
Struggling to send money to a recipient, Call center agents cannot help an will not escalate the matter for proper resolution. I tried all the virtual options provided, like whatsapp, online send and USSD.
0 replies
22 months ago
Useless Not All is well
The security officers need proper training on how to handle clients that come to the businesses the guard. I felt a very poor sense of customer service with my experience at Cosmo business park. This guys are rude and obnoxious
0 replies
27 months ago
Useless Nedbank
This bank is useless, shame. I will advice everyone out there to be very careful sending money internationally using this useless bank. I sent money internationally since December and to date I have been given a back and forth, frustrating experience. This bank is as useless as they come. They look for any excuse not to help you and push you from pillar to post. I have done the same transaction for years with FNB and it has been seemless, I decided to use Nebbank because I did not have the funds in my FNB account and since I recently opened a Nedbank account and had funds I decided to give them a try and I am regretting every step. I am frustrated and close to closing my account.
0 replies
32 months ago
Frustrated with communication with RSA retail savings bond
I have sent an email to invest and was on a call for over a 45mins waiting, with no reply. How do we trust an organisation that does not have time to communicate with us with our funds. Terrible service, typical of goverment entities.
131 replies
33 months ago
Lion Minds! no Rat Minds
Useless Educationa concept that sells device that does not work after they have made me pay 2000 rand upfront. The device a tablet stopped working after 3 days and when I took it back it was replaced however the new device stopped working after 2 weeks. I bought this device and educational product for a 3 year old, the aim was to instill early chid education, however Lion minds is not about that. They are just about money and selling us useless products. How do I use a product if the tool is not functioning?
0 replies
38 months ago
Good experience from...
Good experience from the agent, timely response from the tow truck guy and after service follow-up was great
53 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
10 (90.9090909090909%)