DD
Debbie Dixon-Paver
Active since May 2018
9
Reviews
0
Industries
Reviews
9 reviews15 months ago
Most disappointed
With today being "Eat Ice Cream For Breakfast Day" combined with a tempting special offer that a single scoop at Paul's to cebrate the day, would only be R25, I headed to the new branch at the Leaping Frog. My daughter and I had hoped to order waffles and ice xream but guess what, there's no customer seating...and I really don't know how one eats a waffle without a table or even a chair to sit on. On discovering their lack of furniture, we then decided to have ice cream cones instead and enquired about the R25 offer. The store assistant said it was only applicable to ONE FLAVOUR, which they did not have. "Oh," I exclaimed, "so you are out of stock?" "No," came her response, "we have it on order!" The cone I eventually chose at full price was awful, lacked flavour and the morning was a disappointment....sorry Paul's, you can do better.
0 replies
21 months ago
Shocking service from Outsurance
After 12 years of having my car insured with OUTSURANCE I am appalled with their service currently and considering changing to a different insurer. I would appreciate it if someone in senior management to this person, BUHLE MAHLATSI, could contact me. It took her 3 weeks to contact me and then she had the nerve to expect me to IMMEDIATELY provide information about my car that could have been requested ahead of her call through an email. SHOCKING SERVICE! MRS DEBRA DIXON-PAVER
221 replies
42 months ago
****roach in my tea.... Yuck!
Just had breakfast at this Mugg and Bean, Fourways Mall, Johannesburg. I ordered a pot of tea to accompany what I was eating.....as I poured the second cup from the pot, a ****roach fell into my cup. Great to think that I had drunk the first cup with the roach in it. Yuck! The waitress informed the manager who said that they have an issue with their fumigation....thanks, but I ordered Rooibos tea, not Five Roaches. I don't like their black crockery, clearly great for ****roach camouflage.....and now I feel like throwing up. Won't be back!
0 replies
42 months ago
Great sofa and wonderful service
I have just recently taken delivery of a lovely, new sofa from Sofaworx, ordered through their Cedar Square branch in Johannesburg. The sales consultant was friendly, helpful and extremely professional and my sofa was made sooner than the quoted time frame and was delivered without any issues. It is really well made and surpasses all of my expectations. I highly recommend them and hope to order from them again. Thanks, Cedar Square Sofaworx.
0 replies
68 months ago
Shocking service from Makro, Riversands
I have had the worst shopping experience EVER at the Riversands branch of Makro. On Tuesday at lunchtime I purchased a fridge, paid for it and left with the promise that it would be delivered the following day between 9 am and 4 pm. The delivery was even earlier than expected....the guys were at my door at exactly 8:24 am the next day, with my fridge. They handed me a delivery note which I was asked to sign....which clearly states at the bottom that I had received the purchase in good order....but which the delivery men did not wait to actually allow me the chance to remove the fridge from all of the packaging. At lunchtime my daughter and I started removing all of the polystyrene and plastic wrapping from the fridge, only to discover at least 3 dents and a scratch. I phoned the Riversands store....spoke to someone whose name sounded something like "Popo"..no apology from him, in fact he made it feel like he was doing me such a favour by organizing an exchange. I the phoned to speak to the store manager...not available....got someone called Marius instead. He organized a "new" fridge to be delivered on the same afternoon. I asked the delivery men to remove all of the packaging before I was signing anything. This fridge was also scratched. Today I got a call from Owen, at the store, to offer me a R200 discount if I would accept the scratched fridge. Heck, NO!!! I told him that I would be up there at lunchtime to get a refund. Spent an hour in the store and left, very angrily, with no refund....because their exchange /returns person wanted to see the fridge which I was returning. Oh, you mean the one that you took yesterday? This is the first and probably last time that I will buy at this Makro branch and would welcome a call from their manager to explain how this is acceptable service.
106 replies
79 months ago
Disappointing Vodacom Fibre Installation
After Vodacom failed to meet a scheduled appointment to install fibre in our Johannesburg home and had my daughter in tears because she had taken a day off work especially to meet with the technicians, that was eventually sorted out and the installation was done. But now we have a new problem...I can only use the internet downstairs in the house!!! I am extremely disappointed and frustrated as I wanted the fibre installed ahead of my move from Port Elizabeth to Johannesburg, as I run a business from home which is reliant on the internet. I would appreciate it if Vodacom can let me know what I am paying for if the internet isn't reaching my home office. Not impressed in the least.
210 replies
80 months ago
Shocking fibre service from VODACOM!
I live in Port Elizabeth but relocating to Johannesburg in a couple of weeks. Because I use the internet daily for my business, I decided to sign a lease on a Johannesburg house a few weeks ahead of my actual relocation, so that my fibre would be installed ahead of me getting there. My daughter insisted on using Vodacom as the service provider, even though I was quite happy with my current Telkom service... ..contacted them weeks ago and the installation was scheduled for TODAY, 16 September 2019, between 9 am and 1 pm. She took a day off work ESPECIALLY to be at the empty house and await the technicians. She was there at 8:30 am and now at 6:40 pm, she is still waiting...and in tears. They just didn't bother to pitch!! Or let her know that they weren't coming!!! Is this how new VODACOM customers are treated? We are furious and very disappointed. All that we can get out of them after phoning or tweeting, is a PATHETIC, GENERICresponse, "We will look into this for you" Which year will that be???
210 replies
96 months ago
Emerald Hill Post Office Needs URGENT Supplies and Maintenance
I live in Port Elizabeth and run a small online craft business which relies heavily on the efficiency of the post office for the exporting of my products to an overseas market. For practical reasons I tend to use the closest post office to my home, namely the Emerald Hill Post Office situated in Mount Pleasant, Port Elizabeth. The staff there are very friendly and extremely helpful BUT.... the deterioration of the service offered has become most noticeable of late. They have been without the prerequisite green CUSTOMS stickers for months....the stickers for registered international mail have also now run out and because their PRINTER gave up the ghost about a month ago, NO car licensing can be carried out!!! The door handle of the door to enter the post office hangs precariously by a thread (or *****) and no-one seems to care! I read a tweet by Mark Barnes recently that the public should not expect a race-track to be created from the post office overnight...that the "potholes needed to be filled first"....well there's a GLARING POTHOLE at Emerald Hill, Port Elizabeth that needs urgent attention. I would appreciate a response by either Mark Barnes or someone in authority. Thank you. Mrs Dixon-Paver
53 replies
97 months ago
E-96 Error on FNB-Paypal Account...Please explain!!!
Good day! I tried to check my Paypal balance this morning, which is linked to my FNB account, and it keeps coming up with an "E-96" alert: "User Not Permitted To Access This Process".....oh, why am I not able to access my own Paypal-linked account? If the bank is doing online maintenance in this regard, then surely users should be notified!!! Not impressed....to quote your slogan, "How can we help you?"....maybe by sorting this out! Thank you Debra
53 replies
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1 Star
8 (88.88888888888889%)