Active since May 2018
Luno is easy to setup and use. FICA verification is a bit of a pain but easy enough to do via the app.
Stay away. They make it very easy to deposit money and almost impossible to transfer to another bitcoin wallet or return back to you bank account. I have been trying to get this sorted for days. Luckly i only deposited a small amount as a test. Luno is vastly better.
I have been using bobshop for a few years and if you get a good seller and nothing goes wrong it can be a good but youre on your own if the seller wants to **** you. I bought harddrives from a seller and when testing them they fail to pass SMART test when contacting the seller, he says he is not responsible and doesn’t even argue that they are DOA. When asking bobshop for help they simply forward your mail to the seller. Buyers Protection and everything else that they promised is a lie. Honestly its not that much money but its disappointing to know that BOB show won’t help when a seller ****s a buyers. If using bob shop avoid any sellers that don’t have a lot of positive reviews.
BobShop itself does an acceptable job and I have made several orders though them in the past. Most recently I placed an order and RAM couriers made a mistake when they captured the address (Everything we provided was correct). Rather than taking responsibility for the mistake they made RAM instead want to charge me for shipping again. Shipping is fairly cheap but I don't want to pay for someone else mistake. BobShop is siding with the couriers and asked that I pay for shipping again.
Bob shop itself does an acceptable job and I have made several orders though them in the past. Most recently I placed an order and RAM couriers made a mistake when they captured the address (Everything we provided was correct). Rather than taking responsivity for the mistake they made RAM instead want to charge me for shipping again. Shipping is fairly cheap but i don't want to pay for someone else mistake. BobShop is siding with the couriers and asked that i pay for shipping again.
I bought a Growatt inverter from them a few years ago and recently the MPPT charge controller popped. Since it was still under warrantee I took the inverter back to them. They then sent the inverter in for repairs and it was fixed and retuned a few days later at no charge. FullCircleSolar always answers there phones and does an great job at after sales support. One of the best companies i have dealt with.
I have spent over R100k here on batteries and panels all of which have worked flawlessly so I cant comment on after sales support but the sales and collection process was quick is easy.
I placed an order on bobshop and used ram as the couriers. The seller sent me photos of the documents he filled out, the address on the waybill that he filled in and everything we provided to the couriers was correct. At some point the couriers incorrectly captured this address and sent my package elsewhere and eventually returned to sender. Now they say we have to pay for shipping again if we want it delivered despite the fact that the mistake was not ours.
I have been with Nedbank for almost 20 years and have a good amount of money with them and I have been unable to talk to anyone even remotely competent at their job. When I complain to them they tell me to send an email and then respond with a generic message that has nothing to do with my issue and reads like it was copy and pasted from a script. My original complaint was that Nedbanks new website disabled paste on their password field so if you use any kind of password vault the only way to log in is to read it from the screen and type it on your keyboard and this is a time waste and annoyance if you use a complex password. When asking them why they made this change and to enable a standard feature that every other bank in SA has the only response they give back is generic message. Every time I respond I get another generic message. I have even gotten the same generic message a few times. Im not even sure if I’m talking to a human or a badly written bot that this point.
Good high quality products and fast delivery, I ordered a package from them yesterday and it has already arrived. In the past while assembling one of the kits a part was broken by us and we were told we could come a fetch a replacement part this was at 22:00 at night.
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