CF
Chris F
Active since May 2018
8
Reviews
0
Industries
Reviews
8 reviews19 months ago
Once again False advertising!!
It has happened numerous times now! And now I've had enough! Why does Checkers keep on advertising stuff that they don't have on their shelves? Once again, I went to the local, (we have two), the first did not have any stock! So, I went to the new one believing that they will have. Only to be disappointed again, they only have Cappuccino! Why do you advertise what you don't have???? One shop not at all and the other only Capaccino when you offer Cafe Au Latte??? Bad management and even worst service if you dare to ask! Staying in a small town in the Freestate, Parys, I find this unacceptable!!
0 replies
35 months ago
Tekom / OpenServe - Don't bother!! Useless!!
Don't even bother trying to get Fibre from Telkom, they are utterly useless!! We have had a ADSL line with them for almost 2 years without any hassles. Then they started phoning and insisting that we go over onto fibre as the ADSL lines will be disconnected end March 2023. So......... We moved across with the order being placed on the 24th of Feb 2023. Nothing happened! We phoned to find out what is happening and were told the order was cancelled due to there being a order from another ISP already. Something we don't know anything about. They reordered the line!! Once again nothing happened!! Phoned again, same story! Come the end of April our ADSL line that cost R369 per month almost doubled to R722. Due to overall price increase apparently. Still no Fibre in site! After launching 6 new orders and 3 Investigations of which we got no feedback, a OpenServe Bakkie pitched up one morning, to do the installation!! Miracles do happen!! He had a look and then said that the line goes to the pole outside and that they will have to arrange to do the installation into the house. He will be back in a couple of days. THAT WAS 6 WEEKS AGO!! STILL NOTHING!! After many hours of speaking to different departments we have not moved 1 inch!!! Nobody seems to know how to solve this problem!! This is totally unacceptable!! You deserve to go bankrupt!! Contact me if you have a back bone!! 079-816-6110
0 replies
37 months ago
Pathetic SERVICE!
We have been on a Telkom ADSL line now for the last 16 months, without any problems. In the last 3 months however we have been harassed with people calling telling us that they are switching off the ADSL lines and we must move to Fibre. Now bear in mind that this now means that from R362 a month we would now be paying R499 a month for our WiFi! Fair enough!! We eventually agreed and they promised they will send the contract and arrange installation asap! A week later they came to our house only to discover that the fibre line is not yet on our property!! Now a month later and we haven't heard or seen anything!! But it's getting better!! THIS MONTHS INVOICE IS NOW R722.88!! I contacted them to find out what the reason is behind this crazy Invoice and got told "O, there is a increase on all lines taking in affect April 2023!!!" Fantastic!!! Just increase your price by almost 100%, without even having the decency to inform the customer. How in hell can you justify this?? Where is the fibre you have been pestering us about!! But don't worry, you just lost another customer!!! And trust me I'll tell anything with ears about your fantastic service!!
0 replies
60 months ago
From what could have been good to Pathetic!!
I Have now been battling almost a year to get a claim on one policy to be paid! My mother passed in April last year and had 2 policies that was then underwritten by Momentum. At first we picked up that there was a problem with the beneficiaries that was changed already in 2014 was only done on one of the policies and not both. (How they managed to do this when both beneficiary forms when in on one fax I don't understand) However herewith I can honestly say that they were very helpful and the problem was rectified and the one policy was paid out. The other seemed to take forever and I reasoned that it might be because there is 3 beneficiaries on the policy and the other parties might have been slow in sending in their documentation. Later the year I enquired to what was the hold up and was informed that the policy was actually going to be paid out to the Estate, because the original application didn't have any beneficiaries nominated. I telephoned them and explained that that was not correct and explained the fact that this issue was already sorted in May. In November I got another email from them stating that their Legal department confirmed that the policy needs to be paid out to the Estate. Once again I phoned and phoned and was promised a call back that never materialized. I actually forgot about the whole affair until the start of this year. Once again I emailed them (9th March 2021) and got copied on the 12th where my email was forwarded to another person requesting them to assist me. To date I have not received a word from them!! As far as I am concerned it is an open and shut case! They didn't do what they were supposed to do originally, then rectified the matter only to turn round now and complicate the issue!! I won't even dream of taking a policy with them if this is the type of service the people I love are going to sit with once I'm gone!!
0 replies
63 months ago
CSOS is a JOKE!!
How do I write a review without giving them any stars? ( They don't deserve even half a star!!!) This review is actually about 2 entities, one being CSOS or the Community Schemes Ombudsman Service an the other Mawer & Delport - letting agent, managing agent, estate agent and Debt collector - ALL in one! However I will go into that into a separate compliant. To my thinking the Ombudsman was supposed to look after the man in the street and protect us from big companies with lawyers and so forth! standing up for the little oke as it needs. As it happens it doesn't work! I am caught in a situation where due to circumstances I couldn't pay a few months levies. I however tried to catch up possible. When the management agent requested that we put in place a fixed arrangement, I welcomed it!! Additional payment was agreed to for the amount of R700-00 per month. The first month I underpaid them with R28! so subsequently they charged me almost R400 for Debt collection fees. From there the situation escalated to the point where we ended up at CSOS. Now POEPOL that I am, I thought that CSOS will be looking after the small oke and try to mediate the issue! Now let me make it clear, I've never disputed that I am behind in my payments!! All I wanted from the managing agent is a detailed breakdown as how the got to their figures! (how can you deduct more than 50% from the money I am paying to catch-up as debt collecting fees?) Needless to say the meeting went totally one sided and the managing agent was never ever asked to supply the relevant information! It got to a stage where the managing agent in no uncertain term said that if I dont accept the resolution on the table she will grind me if we go to adjudication and not allow the so called gaps she gave me. In that is the she would not charge me any debt collecting fees for the last 3 months and allow me to pay by the 7th of the month. At no stage did the Counsolor make any atempt to even try and look at the route cause of the argument. After a **** load of emails the next previous two days, we are still without resolution!! I think that the money we as Community Schemes owner are paying every month is to no avail as the Ombudsman is either not qualified to help or are as in this case seemed to be on the managements agents payroll!!
0 replies
63 months ago
Stay CLEAR of MAWER & DELPORT!
Once again, I cant review without at least 1 star!!! They deserve a minus 11!! I've had 2 run ins with this company. The first was actually a very good experience, the lady we worked with (I wont give her name for fear of her being hunted down) was absolutely great. Thereafter we unfortunately bought a property in a deferent complex and from there everything went for a ball of ****!! Like any normal human, sometimes you get into financial problems and cant cover your debt for perhaps that month or two. I ran into the situation twice and never ever at any stage ran away from my commitment. Mawer & Delport However insisted that I sign a Acknowledgement of Debt! I did sign and we continued. 20 months later and I found myself in a predicament again with a sick mother etc. At once we were summoned to appear before the council as to how we are going to rectify ty problem! they never acknowledged the Acknowledgement of Debt I signed 2 year previously, saying they never received it!! (Funnily enough they discovered it today!) My wife was forced to sign a new Acknowledgement of Debt and had to commit that we would pay R700-00 a month to catch up on arrears. So this was done! Month 1 we paid R28 short of the R700 and were notified immediately that we were now in bridge of contract etc etc. The beauty is that we told them we dont want to commit so a specific amount as I am self employed an money comes in at different times! They however proceeded to deduct R400 and numerous other amounts every month as Debt Collection fees!! How can you get out of debt when the people take more than half of our additional payment for their so called cost!!! Best part is that we have now reached a end with CSOS (that can't or won't even ask for a detailed account! ) Every single thing we asked for we haven't received!! Watch OUT Guys!! Hierdie is groot skelms!!
0 replies
96 months ago
VodaPAIN!
One more company that should not even get one star!!! Saying their service is pathetic is still polite!! I have had a problem with my vodamail adress now for more than a year!! I have spoken, begged and prayed to no avail!! The call center people are plain simply not trained or equiped to solve my problem. After most probably 700 attempts, I was promised that they will refer the problem to their technical department and have someone there contact me............... Six weeks later and I'm still waiting!!! What is the problem in South Africa that our service is so pathetic??? Utterly Useless!!
53 replies
96 months ago
DSTV worst customer service company in the World!!
Quite frankly, I don't believe DSTV should even get minus 5 stars!!!! They are by far the most useless, unprofessional company I have dealt with in my whole life!!! After struggling for more than a year with their useless call center and incompetent staff to try and rectify an account problem that their incompetent staff caused, I finally gave up and went onto their website, hoping for a miracle!! They promise that your query will be attended to within three working days!!!! Like all the staff I talked to during the year, they promise to call you back (and that is clerks and supervisors) and never do!! And even if you have a name that person plain simply disappears into the system or if you are lucky enough to get to them again simply drop your call! Hahahahahaha!!!! Dream on!!! 21 days later and still no feedbac**** And the account is still wrong!!! If it wasn't for sport I would have told them a long time ago what to do with their company!! And I'm getting to the point where I will do exactly that and then go watch sports in the pub!! Absolutely incompetent, inept, uns****ed, hopeless, USELESS!!!!
106 replies
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5 Star
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4 Star
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3 Star
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2 Star
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1 Star
8 (100%)