DS
Dikeledi S
Active since Jun 2018
15
Reviews
0
Industries
Reviews
15 reviews2 months ago
EPPF does not care about the employees wellbeing. Bad Service
The unacceptable delay and conflicting information I have received concerning the processing of my claim which I submitted to the EPPF a month ago is shocking. When I initially followed up, I was informed that my documents had been sent to the Legal Department and that this was the first step in the process. However, upon following up, I was surprised and deeply disappointed to be told that my documents has not yet been sent to Legal. I was further advised that nothing can be done as the administrator who handles the claims is currently on leave. Really 🤬 What makes this situation even more frustrating is that when I asked for a turnaround time, no one was able to provide a clear answer. This lack of accountability, transparency, and urgency gives the impression that issues are not being taken seriously. Must this process really take years? the absence of clear communication only adds to the distress. I’m very disappointed that such a big company ESKOM does this. But we know this is South Africa they probably start with the people who paid a bribe 🤷♀️
56 replies
4 months ago
Metrofibre pathetic service
I am beyond frustrated and angry at the shocking service I have received from Metrofibre. I PAID my monthly subscription, yet my line is STILL not reconnected. This is ridiculous. To make matters worse, your call center is a complete joke. I waited in a queue from number 60, only for the call to be dropped the moment it was finally my turn. This happened repeatedly. An entire day wasted because your support system is clearly not functioning. I work from home, and your failure to restore my service after payment has directly affected my job. This is unprofessional, unacceptable, and downright pathetic for a company that claims to provide reliable service. They keep on saying short payment, for what they don’t even know. They send me an invoice for 779 I paid it, they came back and claimed that when I moved to my new address I didn’t pay reconnection fees of 551. They couldn’t explain but still due to my frustration I paid that 500. Total of 1200 paid. This is total *******. After paying soo much still no network what a pathetic service. I want my money back I will get another service provider
53 replies
11 months ago
DirectAxis and Their third party MBD ****mers
Direct Axis handed me over to MBD in 2021, since then I have been paying MBD 1000 and in 2023 I started paying them 1200. Unfortunately every time I requested my statement they never send it to me instead they would call and inform me that I will get a discount of 30 % if I settle the account. Last week I requested the statement and they took me from pillar to post, finally yesterday I received the statement, to my surprise the money I have been paying is not reflected in the statement instead they would record that I paid 300 or 600 instead of the 1200, which makes the debt to still be high.I have paid over 30k for this debt but they can not account for it. This is a total *******, and they have failed to follow the TCF principles of being transparent and fair. I’m still waiting for answers what happened to the money I have been paying. MBD and Direct Axis I’m disappointed with your service, why are you ****ming us.
58 replies
14 months ago
Stay Away ****mers
********* behavior, this people will get your details and give you a loan, but every day they will make an enquiry in your name without your consent which will affect your credit score. I found out I have 40 enquiries from them when I received my report. They do this such that you don’t qualify for loans elsewhere and come back to them. This is pure nonsense, and I have started reporting them to the regulators unacceptable market conduct practices. Pathetic, please check your report please they will mess you up. Stay away. ****mers
0 replies
14 months ago
IWAZE WORSED PATHETIC SERVICE....... EVER
IWAZE refusing to remove my name on credit bureau. Their service is pathetic………. I took an insurance cover in 2022 and closed the account on the 31 of August 2022. IWAZE has since failed to cancel this on the credit bureau. I have reach out several times to them and they claim that I should cancel it. I contacted the bureau and was informed that IWAZE must update their record. The account is still reflecting as Active on bureau. Their service is VERY BAD. I have no choice now but to contact 702 or go to the media (Journalist) it seems as if they always help people who go that route. I’m tired of this, in 2025 I’m still fighting the same battle. Apparently is as easy as them just sending through to the bureau that the account is closed. Now this forms part of my monthly payments which is incorrect and unfair. TCF IWAZE has failed me. No wonder why they are always on the media with negative and bad service. This company is the worst, awful terrible and I regret the day I took my phone and accepted their insurance. I HAVE BEEN FIGHTING THIS SINCE 2022 TILL THIS DAY. VERY BAD. My advice to people donot take anything with this company you will regret it and when you call, they are so rude like you owe them. I owe them nothing………….
53 replies
21 months ago
Vumatel Bad Service-Outage for 2 days
Vumatel are pathetic, Mayberry Park Outage for 2 days, worse service ever. We work from home, and we must pay extra cost on Data. Apparently they have a planned maintenance but no notification. Disgusting Service……. Please avoid Vumatel ….
112 replies
27 months ago
IWYZE BAD COMPANY BAD SERVICE. I don't recommend them for anyone
I had a car insurance with iWYZE and later cancelled the insurance this was in 2022. I called them to remove their account on credit bureau as the account is reflecting as active. The guy I last spoke to was so rude, he said they can not remove the account on bureau, and they will not as it has no impact. I told him the account is reflecting as active and is negatively impacting my score as it seems like I have an active account with them. This is not fair customer treatment. The account was closed 2 years back and is still reflecting as active. This is unacceptable. I don’t owe them anything. They are not following the right TCF principles.
58 replies
29 months ago
MTN are ****mers
MTN they are ****mers. I have been ****med for the past week every time I load data immediately, I will get an SMS saying your data is finished. Without even using the data. The other time I called their customer care I was told it could be my background data apps. But they are off. That is what I told them. On my settings my background apps are off. The consultant then said she does not know then. as the has been so many complains on this This is not fair conduct, if this is not fixed, I’m reporting them to their regulator. I want my money refunded and they must run a audit train to verify how it finished, as I did not use the data. They are ****mers taking our money. This is unacceptable.
0 replies
31 months ago
Unauthorised debit MBD collection Agents for DirectAxies
Their service is very poor, they referred by account to MBD. MDB has been handling my account, the agreed debit order date is the 20th of each month. to my surprise this morning they deducted money in my account, the 20th is only on Wednesday, tracking should be from Tuesday not today. my pay date is not the 15th. speaking to the consultants I was told since other people get paid on the 15 they start tracking from the 15, what nonsense is that. I have never skipped payment. This is is unacceptable
131 replies
42 months ago
AVIS MONDEOR TOOK MONEY OUT OF MY ACCOUNT WITHOUT MY CONSENT...
Avis Mondeor, they stole money from my account. Fraudsters......... I paid a deposit when I collected the car from them and swiped my card the money went out of my account on that day. When I send back the car, they send an invoice of R 00 as the deposit money settled all the expenses, to my surprise on the 21st of October they deducted money from my account without my consent. when I called them, I was told the bank is holding the money it will transferred back in my account in 24hrs till this day nothing has reflected in my account and wow.... their landline is now not going through.... I called Avis’s head office I was told the same thing. I only used them since they are working together with my car insurance.... AVIS, I WANT MY MONEY BACK… STOP THIS ... OTHERWISE IM TAKING THIS TO THE MEDIA WE ARE TIRED OF BEEN ABUSED BY THE SERVICE PROVIDERS.............. BAD SERVICE
133 replies
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1 Star
15 (100%)