SL
Sisi L
Active since Jun 2018
23
Reviews
0
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Reviews
23 reviews2 months ago
****** establishmen
Bellevue Cafe Review Rating: 1/5 stars I’ve been a regular at Bellevue Cafe in Kloof, living nearby it’s always been a convenient local spot for me. My husband and I pop in frequently, contributing to the vibe and the business. But our last visit on 27 Feb 2026 was a total letdown, thanks to one of the managers who seemed more interested in playing favourites based on skin colour than actually running the place. We sat there waiting. and this guy walked right past us multiple times, ignoring us completely while rushing to attend to the white patrons. It was blatant ******; he only had eyes for certain customers, leaving the rest of us (including loyal locals like us) high and dry. Pity, because the food and atmosphere are usually decent, but this kind of neglect ruins it all. Maybe if he focused less on being a KKK wannabe and more on treating everyone equally, the restaurant would thrive like it should. Won’t be back until they sort this out. Disappointed and disgusted.
0 replies
2 months ago
Stop calling me
I have an active subscription for a make up and cosmetics box, which is fine. What annoys me are the calls I’m getting from agents daily. Worse, during business hours. It’s too much. Please stop. I’m already paying. What more do you want from me???
53 replies
2 months ago
Awful stay at Southern Sun Sandton
Date of Stay: February 4, 2026 Location: Southern Sun Sandton, Katherine Street, Sandton, Johannesburg I recently stayed at the Southern Sun Sandton for one night, and unfortunately, it was one of the most disappointing hotel experiences I’ve had in years. As a brand under the Southern Sun umbrella, I expected a certain level of professionalism and efficiency, but what I encountered was chaos, poor maintenance, and subpar service that left me questioning how this property maintains its reputation. Starting with the room: I was assigned a ground-floor apartment, which already felt less than ideal for privacy. The air conditioning remote was completely non-functional, and the room was freezing cold; we’re talking uncomfortably icy. After multiple unsuccessful attempts to get it working, I had to resort to physically climbing up and unplugging the unit from the ceiling just to make the space bearable. This shouldn’t be a guest’s responsibility in a supposedly upscale hotel. Privacy was another major issue. When I tried to open the window for some fresh air, I was startled to find a maintenance worker standing directly outside, staring right at me. It was unsettling and made me feel unsafe and exposed. For a hotel in a busy area like Sandton, better protocols for staff positioning and guest privacy are essential. The in-room amenities were equally outdated. The TV channels felt like a throwback to 1996, limited selection, poor quality, and nothing modern or engaging. In 2026, with streaming services everywhere, this is inexcusable for a business-oriented hotel. But the real low point was the dining and room service. At the restaurant, it took nearly two hours to receive a simple slice of cake. When the bill arrived, we were overcharged significantly, prices were doubled, and we were billed for items we never ordered or received. Resolving this took additional time and frustration. Room service was no better: It took over two hours to deliver a salad to my colleague’s room and more than an hour to bring a single drink to mine. The delays were inexplicable, especially since the hotel didn’t seem overwhelmingly busy. Overall, the level of disorganisation and inefficiency was baffling. Southern Sun, as an established brand, should be aware of these standards, this isn’t a budget motel. I hope management takes note and addresses these issues, as the location in Sandton is prime, but the execution falls far short. I won’t be returning and can’t recommend it in its current state. One star – and that’s generous.
56 replies
3 months ago
Disappointing and Unacceptable Service at The Sugar Club
On December 30th, my husband and I decided to pop into The Sugar Club at the Beverly Hills Hotel in Umhlanga for what we hoped would be a quick, relaxing meal after an exhausting day. As a so-called iconic five-star establishment boasting “culinary excellence” and “intuitive service,” we expected at least basic competence. What we got was an embarrassing display of negligence, indifference, and outright chaos that no paying customer, let alone one at premium prices, should ever endure. The restaurant was far from full, yet we sat ignored for nearly 30 minutes without a single staff member acknowledging us. No menus, no water, nothing. When a waitress finally sauntered over, her attitude was blatantly disinterested, as if serving us was an inconvenience. She took our drinks order with minimal eye contact and zero enthusiasm, then vanished. Our drinks arrived… and that was it. No one returned to take our food order. We waited and waited, watching other tables receive attention while we were treated like invisible ghosts. Only after we actively complained did someone bother to show up, and even then, it felt begrudging. To add insult to injury, our empty glasses sat untouched until we mentioned it. No refills, no check-ins, no apologies. The entire experience was disorganised, sloppy, and utterly chaotic, a far cry from the polished, “upper-class” image the Beverly Hills Hotel so aggressively markets. We frequent high-end restaurants regularly, and this was easily one of the worst service experiences we’ve ever had. Shockingly, even modest local eateries in our area deliver far superior attention because they actually value their customers and understand basic hospitality. The Sugar Club? It seems content to rest on outdated laurels while delivering subpar, arrogant service that wouldn’t pass in a roadside café. To the manager or head waiter: I extend a genuine invitation to join me at one of the excellent local restaurants where I live. I’ll gladly cover the bill so you can witness firsthand what real customer care, prompt service, and genuine warmth look like. Perhaps it will inspire the urgent training your team so desperately needs. Until meaningful changes are made, save your money and go elsewhere. The Beverly Hills Hotel’s dining is a disappointing sham not worthy of its self-proclaimed prestige.
0 replies
4 months ago
TERRIBLE EXPERIENCE.
I had the worst service for my package. I missed a call from the delivery guy by 2 minutes. I called back immediately afterwards and he said he was outside my property but had already left. Now I know he can’t get far in 2 minutes given where I leave so I asked him to please stop wherever he was and I would go to him. He said that he had already called another client and promised he was on the way. This is clearly a lie because i wasn’t phone in advance. I was called when he was already parked outside my property. This is extremely unprofessional of this Bongani guy. And I would like to escalate this. Because that is an important package that I have been waiting for and would have gone out of my way to meet him anywhere to get it. I still don’t have the package.
53 replies
5 months ago
Worst WiFi provider
There’s barely ever any network and there are always excuses. I have not had WiFi connection since yesterday and they’re telling me that there’s no major network disruption on their side - so my network simply grew legs and walked away?!
318 replies
8 months ago
**** - be careful
If I could give them 0 stars then I would. I’ve been completely ****med by their “mystery deals” which cost me R500 promising all sorts of things only to get cheap Chinese knock offs. I was promised a range of luxury items and received a plug and **** Tommy Hilfiger belt. What a ****!!!
0 replies
19 months ago
Poor authorization service
I’m really disappointed with the medical aid and how they dealt with authorization for an emergency. We comp**** with all the documentation they requested and they said they would respond within 48-72 hours. We are still waiting with no feedback. It’s unfortunate to deal with having to pay exorbitant hospital fees and paperwork especially in the middle of a health scare.
212 replies
41 months ago
POOR COMMUNICATION
I sent a query about joining the maternity program because I can’t book an obgyn without one. It’s been a WEEK and all I have is a reference number. ATTEND TO YOUR CUSTOMERS!
132 replies
57 months ago
St Augustine’s is the pits of h*ll
Is it too much to ask the receptionists at St Augustine’s hospital to answer their phones? More especially now since patients can’t have visitors. Absolutely appalling admin team. Don’t even get me started on the medical staff. What a train wreck of a hospital.
0 replies
Review Distribution
5 Star
1 (4.3478260869565215%)
4 Star
0 (0%)
3 Star
1 (4.3478260869565215%)
2 Star
2 (8.695652173913043%)
1 Star
19 (82.6086956521739%)