SN
Siyabonga N
Active since Jul 2018
21
Reviews
0
Industries
Reviews
21 reviews26 months ago
High efficiency, high quality
I am highly impressed by how fast and efficient Shapewear Shop are when it comes to delivering online orders. Their return/exchange procedure is hassle free and just as efficient. I've never had a better online shopping experience and their products are of very high quality. I strongly recommend them!
0 replies
41 months ago
Deplorable service from Momentum.
On the 20th of October I wrote a review of my experience with Momentum. As of today the 5th of December the issue has still not been resolved after I had been told that someone would be in touch to assist. I have spent hours on the phone and sent many emails trying to escalate the matter but nobody bothers to take my issue seriously. To say that my experience with Momentum has been awful is an understatement.
264 replies
42 months ago
Lack Of Communication And Transparency
Judging by the posts on Momentum car insurance they are a good service provider, however I cannot say I share the same sentiments. My mother was involved in an accident on the 7th of October 2022 on Curnick Ndhlovu Highway near Kwa-Mashu, Durban. She called the Momentum call center and a Momentum approved tow truck was dispatched to tow her car away from the accident scene. She was informed that her car had been taken to a location in Mount Edgecombe for assessment. Since that day she has had no feedback from Momentum regarding the status of her car or her claim. When she calls Momentum she gets put through to a number where her call never gets answered. Nobody has informed her where her car is or if it has been assessed. Every morning she gets a call from a number, and when she answers, the call is dropped. When she tries to call the number back the line is engaged. This is proving to be very stressful to her as she doesn't know where her vehicle is and the gentleman who towed it away did not provide any details. We, as a family would appreciate it if somebody from Momentum would give her a call and provide feedback. Judging by the user feedback on this website Momentum is a company that takes customer service seriously and it would be appreciated if this case is taken as such. Thank you. (I have included HER ID number and cell number for follow up purposes)
398 replies
44 months ago
Unhelpful Staff
I needed to amend my Greyhound ticket and I was assisted by a lady named Robyn Friedman who did not bother to process my ticket after I had paid the difference via EFT. Instead she knocked off and went home. Leaving me ticketless.
0 replies
51 months ago
Disappointing.
My credit card went missing, and before I had noticed it was missing and blocked it, there was an unauthorized transaction of R260 that was made on it. Now this might not be a huge sum to many but it is to me. When I tried to get assistance with possibly getting the amount reversed, the response I got was "I would suggest you block your card to prevent further debits", as if that wasn't obvious. I don't expect to get the money back but it would have been nice to get some assistance with tracing where, when and who made the transaction. Or at the very least a more sympathetic response from Nedbank.
0 replies
58 months ago
Homechoice Ignores Fraudulent Accounts
An account has been set up in my name and is in arrears and it is causing havoc with my credit status. Can someone at Homechoice please assist with getting this resolved. Below is an automated response I got from a previous complaint I logged. "Hi Siyabonga. Thank you for bringing this serious matter to our attention. We are urgently investigating this and believe you may have been a victim of fraud. We will be contacting you to get further details from you. Thank you for your patience and understanding Homechoice"
53 replies
58 months ago
Thank you RocketNet
I'd like to publicly thank RocketNet for their professional service when I migrated to them from another ISP which I will not mention. It's very pleasant to deal with a company that holds itself accountable. Special thanks to Sean who helped me through the process.
53 replies
58 months ago
Held hostage by Supersonic
I need the line at my residence released by Supersonic as a matter of urgency. I’ve sent numerous mails and spent hours on the phone trying to sort this one issue out. The service has been cancelled as per my request but Supersonic still s holding me hostage by not releasing the line. Release the line back to Metrofibre asseblief guys.
53 replies
62 months ago
Canceling My Sub
I have finally decided to cancel my subscription to Supersonic fibre owing to their lack of service. If there is someone from Supersonic whos job it is to read through Social Media reviews, can they please assist by making the cancellation process as painless as possible. I am exhausted from trying to get them to relocate my fibre. I don't want to have to fight again to cancel.
53 replies
62 months ago
Unreasonable turn around times
Expecting customers to wait 7 - 14 business days for someone from Supersonic to call them is unacceptable and extremely poor service. Especially for a relocation request. It is horrible company policy.
168 replies
Review Distribution
5 Star
2 (9.523809523809524%)
4 Star
2 (9.523809523809524%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
17 (80.95238095238095%)