GF
Gillian F
Active since Mar 2009
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Very happy with service, especially when we had a puncture deep in rural E Cape
Green Motion has competitive pricing and when we had a flat tyre deep in rural Eastern Cape, they were extremely helpful, booking us in for a replacement in Mthatha and ensuring that we reached our destination safely. I did take the additional tyre and windscreen cover, as well as their Premium Plus option, which I do recommend. They are a bit slow to release the security deposit, but had no issue doing so when reminded. I will definitely use Green Motion again.
0 replies
9 months ago
Excellent service ... on several occasions
I have been extremely impressed with this company's service on several occasions. We were kept informed from the moment they were requested to collect my parcel until it was successfully delivered. The system was smooth and efficient and the courier himself was most polite and friendly, to the point of actually brightening my day!
53 replies
76 months ago
From zero to hero - Tiger Wheel & Tyre restores customer faith
This is a follow-up review to my earlier one posted last week after some very shabby service. Tiger Wheel & Tyre customer service stepped up and turned the situation around 180 degrees. They called me early the next business day to apologise for the treatment I had received and immediately sought to set the situation right. They arranged for the manager of the Rosebank branch to fetch my car personally, to have the alignment corrected and to return the car to me. They also investigated the complaint and listened to me, taking me seriously. They visited the store, watched CCTV footage interviewed the staff and compiled a full report. Clearly, this is an incident they are keen not to see repeated! They also called me frequently, keeping me in the loop and reassuring me (successfully) that they were taking care of my complaint and my car. Well done and 10/10 to Cobus and Dave - you have done TWT proud in turning around an unpleasant situation and recovering a customer!
0 replies
76 months ago
Disgraceful service Sandton Tiger Wheel & Tyre
At the Sandton Tiger Wheel & Tyre, I battled to get enough figures from Andrew to make an informed decision about getting my tyres replaced and whether to take out the insurance on them. He would give me some figures. Or others. not the cost of the insurance - either in absolute terms or in % terms. Anyway, when I finally managed to get to R230/tyre or about 10% per tyre, through deduction, I said "you don't make it easy to make a decision." He took exception to my comment - I have no idea why. I have no idea why it was so hard to draw the numbers out of him in the first place either, but so be it. Anyway, he felt that this was worthy of messing me around and decided to stall the fitting of my tyres. I was told that the process would take 2 hours, although it might be ready sooner and if I wasn't happy I should leave. Anyone who has had tyres fitted before knows that the process shouldn't take more than 30 minutes if the shop is empty, 45 max if it's full. I would take my chances. What I hadn't banked on was that he clearly instructed the technician to take his time. First, my old tyres were removed from the rims. Then, after 30 minutes, I went to check up on the progress, only to find that my old tyres had been returned to the rims, and the wheels had been put back on the car. I was told that the car had been for wheel alignment - yes, prior to fitting the new tyres. We both went to Andrew who again insisted that the process was going to take two hours and told the technician to "go and do what I told you to do". Can anyone hear the alarm bells ringing? The technician, then took my old tyres off again, left them off and started doing other work. I asked why he wasn't fitting the new ones. When he said that he was waiting for them to come from another branch, the full sirens were blaring - I had already seen on the system that my tyres were in stack at the Sandton branch. Clearly, this was part of the instructions from Andrew. When confronted, Andrew had more garbage to say about having a "branch upstairs" where they needed to be sourced. "Why were they not sourced while the car was having the wheel alignment done?" I asked. An hour had now passed and it was a bit surprising that two tyres could not have been brought downstairs in that time. I took to twitter to express my concerns that this was a deliberate ploy on the part of Andrew. A swift response stated that management had been informed and, amazingly, Andrew came running to me to inform me that they had miraculously managed to fit my tyres in the past 10 minutes! What a surprise. And clear confirmation that my suspicion had been correct all along. So, if you are in unfortunate position where you have to go to the Sandton branch of Tiger Wheel & Tyre, and you are in the even more unfortunate position of being served by Andrew, whatever you do, do not imply that he is not doing his job properly or he will take it out on you and make your life hell. And the cherry on the top? The wheel alignment has been so poorly executed that even if I swore I would never return to that dreadful place, I am going to have to rush back there to get the wheel alignment sorted out. What a nightmare!
61 replies
88 months ago
Vox is the worst ISP in South Africa. Avoid at all costs!
Vox only gets one star because negative stars are not possible on Hello Peter. I have never experienced such poor service or such incompetence in any other company in South Africa. I paid to exit my contract early and it was money well spent. I cannot rate this company poorly enough. It is a disgrace to the telecoms industry!
0 replies
88 months ago
Hetzner is a brilliant web hosting company and is highly recommended
After the most dreadful experience with one of SA's larger and supposedly better ISPs and hosting companies, I paid to quit the contract early and move my web and email hosting to Hetzner. What a great decision! Hetzner is just brilliant - all their staff are knowledgeable and helpful. They can assist with anything. The service is efficient and very modestly priced. I cannot recommend Hetzner highly enough.
61 replies
88 months ago
Home Connect is an awesome ISP
I have been with Home Connect for about 4 months. We had an extremely smooth take on and I have never had to contact them since! The connection is fantastic, it never drops. If there is a fibre issue we are informed. The router they supplied is brilliant - reaches every part of my large premises. I couldn't be happier.
61 replies
Review Distribution
5 Star
5 (71.42857142857143%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (28.571428571428573%)