TM
Thabisile M
Active since Jul 2018
12
Reviews
0
Industries
Reviews
12 reviews8 months ago
Reverse the uncleared funds to my available balance.
There are two transactions on the 5th of August 2025 that are Uncleared on my credit card with above card number. #1: Woolworths Online Cape Town #2: Pick n Pay Asap Cape Town These have cleared on below dates and when I call the retail companies, they say they can't assist as the funds have cleared on their side. #1: Cleared on the 6th of August 2025 - Woolworths Online #2: Cleared on the 5th of August 2025 - Pick n Pay Asap I have spoken to Pick & Pay and they no longer give out authorisation letters and they can't assist me further. Woolworths will contact you as their department handles it that way but please assist with pick and pay as they no longer give out the letters. Please reverse the Uncleared funds back to my available balance.
1 reply
15 months ago
Please release our ISP.
Please assist, we received the below mail. We received confirmation that services have been cancelled on the 31st of December 2024. We are moving to vodacom from supersonic and vodacom can't assist us till you release our ISP. Kindly be advised of the feedback received: the clients ISP has not sent the cancellation to Evotel. Kindly contact your ISP to have the line released. There is nothing we can do on our side until the line has been released. Please assist, the data we have to buy is becoming a lot. My husband is the account holder but working from home is not being kind to our pockets.
795 replies
15 months ago
Router not activated and it's going on to a month now!!!
My husband started a new contract based on a sales campaign from last year. The router and usb drive was delivered last year and to this day, the router is not enabled for our home fiber to work. We have been calling everyday, without fail, but nothing comes from it. A consultant will say our request has been escalated but if we are being honest, how long does it take to activate our router? We are told that the request has been assigned but since Monday the 20th of January 2025, 48 hours has passed but no activation. I regret stopping him from cancelling but this is not fair, everyday we spend on DATA because the assigned person does not want to activate our router. Please assist.
424 replies
33 months ago
Refund for my express delivery that has not been delivered
Ordered again (Order #O103***6917 ) for express delivery for yesterday 18 July 2023 and the order status is still on Shipped. Please assist as I need the order delivered.
0 replies
34 months ago
Accounts department-debit order not done but handed over.
Please look into your accounts department. I cannot be called on the 27th of every other month to be told I have been handed over for a debit that was not taken TWO days prior, yes on the 25th. No one knows why the debit order didn't go off when I make sure funds are enough and to be told my account is in arrears. This happens especially when the 25 falls on weekends.
0 replies
34 months ago
I have never felt so inconvenienced with such convenient measures.
Having banked with other banks, I must say the security measures FNB has are a nightmare. From dealing with not so friendly service consultants, who say they have done what you ask but didn't, to having to go into the branch to verify the banking app, I must say I have never felt so inconvenienced with such convenient measures. I was approved for a credit card but having to wait for +- 5-10 days for delivery in order to access the funds as compared to other banks where funds are available as soon as it is approved is a nightmare I must say. Boy oh boy, anyway, just consider what a convenience it would be to those whose who can't wait so long for delivery or traveling to the branch, having the ability to perform such at the comfort of their homes. Thanks.
106 replies
37 months ago
Next day delivery scam.
Order Number o909***668 I paid R75 for next day delivery which should of been the 22nd of March 2023. Today is the 24th of March and I have heard nothing about my order. Can I please get a refund because the time frame now falls under free delivery. This is actually the second time this happens.
0 replies
40 months ago
Nkanyiso Mkhize
Nkanyiso Mkhize is awesome. After many failed attempts, he never gave up and finally got ahold of me and was able to assist. He is a rock star and was a great help to me.
132 replies
45 months ago
Two BoxOffice payments paid but movie not rented.
On the 30th of July, we rented a movie on BoxOffice. I used ScanToPay via Capitec to pay. 1st and 2nd payment went off on my account but the movie was NOT rented. 3rd time's a charm I guess because it went off on my account and the movie was rented. When calling the DSTV call center, I am told that they can not see the first two payments on their side and advised I call my bank. The bank has told me that they cannot reverse the two payments because it is not a debit order and tracing it will cost me. So, my question, how is it that DSTV(Multichoice) cannot see my transactions when the reference on my side is Multichoice/BoxOffice? Please assist, I need my money back.
268 replies
45 months ago
No feedback since ordered on the 7th July 2022
I'm even scared to say this is a scam because my first order was delivered successfully. This is my second order and no communication whatsoever since the 7th of July when I placed and paid for my order. The email address returns a Cannot Deliver and the phone number has been suspended. Is there anyone I can contact to help me?
0 replies
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5 Star
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4 Star
0 (0%)
3 Star
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2 Star
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1 Star
11 (91.66666666666667%)