MP
Mathaba P
Active since Jul 2018
21
Reviews
0
Industries
Reviews
21 reviews2 weeks ago
Bad service
Worst service ever..their system it’s failing..I’ve been trying to settle their account for 3 months now even if there’s money in the account.. they are failing to deduct
0 replies
1 month ago
Bad service
I went to Galitos Botlokwa on the 28 and I swiped food then money went out on my account but they said it declined on their system.. I will be refunded after 24 hours even today am still waiting..I went to the branch today..trying to do follow up and the lady I spoke too was rude and not willing to help
0 replies
2 months ago
Unauthorised sharing of information
To whom it may concern, I am writing to formally raise a complaint regarding my recent vehicle application with your company, Auto Pedigree.It has come to my attention that my personal and banking information was shared with third-party “credit solutions” without my full knowledge and consent. Since then, I have been receiving numerous calls and messages from individuals, some of whom appear to be unprofessional and potentially *****ulent. This has caused me significant distress and concern for my personal security.I find this conduct to be highly unprofessional and a serious violation of my right to privacy. As you are aware, the handling of personal information must comply with the Protection of Personal Information Act (POPIA), and any unauthorised sharing of such information is unacceptable.I therefore demand the following: A full explanation of how and why my information was shared.A list of all third parties who have received my personal details.Immediate action to ensure that my information is no longer distributed or used by any third parties. Written confirmation that my data has been secured and that no further breaches will occur. Should this matter not be resolved urgently, I will have no choice but to escalate it to the Information Regulator and pursue further legal action.I expect your prompt response within 48 hours of receiving this complaint. Yours sincerely, [Phochana MZ] [0712966817]
1 reply
2 months ago
Bad service
First for women is the worst they act all good before we join policy then after that we are on are our own Am ****ed off . Even now am still waiting for their call . I hate this company so much
3 replies
2 months ago
Worst behaviour
I am writing to formally raise a complaint regarding my insurance policy. I have noticed with great concern that my premiums have been increased without my knowledge or consent. In addition, my policy, which was previously comprehensive, has now been downgraded without any proper communication or approval from my side. This is unacceptable. As a client, I expect transparency, proper consultation, and clear communication before any changes are made to my policy or premiums. I would like the following issues to be urgently addressed: A full explanation for the increase in my premiums without my consent. A clear reason why my comprehensive cover was changed. Immediate reinstatement of my comprehensive cover under the original agreed terms. Confirmation that no future changes will be made without my explicit approval. If this matter is not resolved promptly, I will have no choice but to escalate it further. I expect your urgent response. Kind regards, Mathaba Zaheera Phochana
5 replies
2 months ago
Worst service ever
This company is the worst. They changed my insurance without my concern. Last time o had comprehensive insurance that have car hire to my surprise my insurance doesn’t have that. Today when I check my email they have increase premiums without my concern
3 replies
3 months ago
Worst service ever at Makhado wimpy
Dear Management, I am writing to express my disappointment regarding the service I received today at Wimpy. My partner and I visited the restaurant expecting a pleasant experience, but unfortunately the service was very poor. We noticed that the staff seemed to give more attention to white customers while we were left waiting for assistancewe went in and choose a table with no 1 attending to us,the table was dirty and had to ask for it to be cleaned. This made us feel very uncomfortable and unwelcome. In addition, the toilets were extremely dirty and not properly maintained, with water all over the floor,which is not acceptable for a restaurant environment. As customers, we expect to be treated with respect and equality regardless of race, and we also expect basic cleanliness standards to be maintained. With evidence pictures if needed,The tea was cold I hope management will take this complaint seriously and address these issues so that other customers do not have the same experience. Kind regards, Louis Trichardt spur in Makhado Mathaba Zaheera Phochana
0 replies
4 months ago
Bad service
I am extremely disappointed with the service I have received from GEMS. Due to a cross transfer process, my contributions have been affected. I submitted all required documents on time and comp**** fully with the process. Despite this, I have now been informed that I will be billed three times, which is completely unfair and unacceptable. I have been calling GEMS since last week trying to resolve this matter, but I could not get hold of anyone. Today, I called again and spoke to three different agents, and shockingly, all three calls were dropped/hung up before my issue could be resolved. This lack of accountability, poor communication, and unprofessional handling of members is deeply frustrating — especially when it involves financial contributions and medical cover. I am requesting: • A proper investigation into my cross transfer • Correction of my GEMS contributions • A clear explanation as to why I am being billed multiple times • Professional customer service going forward Members should not suffer because of administrative failures. I expect urgent assistance.
3 replies
5 months ago
Bad see
I am so disappointed in Gems . I did a cross transfer so obviously the payroll has changed. I tried making follow up with Gems to change on their side . I received a statement stating that I must pay 5700 through FNB I really don’t know what’s going on
5 replies
6 months ago
Bad service
KFC Botlokwa in Limpopo staff are very rude and their orders take forever. Their customer service it’s very bad . I went there for the 3rd time same situation am worried about their customer care
0 replies
Review Distribution
5 Star
1 (4.761904761904762%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
20 (95.23809523809524%)