NT
Ntumiseng T
Active since Jul 2018
7
Reviews
0
Industries
Reviews
7 reviews14 months ago
Bad customer service YDE Menlyn
I had an account with Yde and then I forgot about it and they handed it over to their lawyers IDC and I settled their account through them and they said I can go to the nearest branch to ask for my refund because I paid over before they can completely closed it and update the bureau.Today on the 4th of March 2025 I went to my nearest store which is menlyn to ask for that refund so that the account can be closed completely so they told me that they can't because they must call their legal department first before they can help me and I'm working far from the mall,I knock off 5 o'clock so I won't be able to be their on time for them to call those lawyer to confirm.They said then they won't able to help me.I don't know why are they failing to do the arrangements via emails or something with their lawyers so that they can help me.I will never even advice anyone to open an account with YDE as they dont know what is service or even to go extra mile to their customers.I will also take this matter to NCA as I'm not happy with what they are doing it mean's am not the only one.I will take this matter to all the platforms as well until they resolve my issue
0 replies
27 months ago
Silverton Clinic
I've never seen such poor service in my entire life...I know that is public clinics and they helping alot of people and now is like we've been sitting here for almost 8 hour with my sick Dad and the other staff members are just doing ups and downs and there is no sense of agency here.There is only 1 or 2 sister's who are doing their jobs and they came to us and explained the process and to also bear with them, but as for sick patient like my Dad to wait for such time is really frustrating and I'm so emotional even now...The stuff attitude as well is a problem as I called one of the sister's just to ask a Question about how they system works and she gave me an attitude as if what I was asking is nonsense!!!Government must do something or hire more staff to assist.
0 replies
30 months ago
Bad service CMH Haval Silver lakes
What a terrible service from Haval CMH,We went there and inquire about the head light bulb for our Haval H2 if they can help us put it in because the current one is damaged and they said to us they will be able to help us for free we can buy the light is R241.00 and after buying the bulb they said to us they won't be able to help us because they are too busy with other cars and we must pay R750.00 for labour and they never disclosed that from the beginning.I told them that I want to return the bulb because the money is too much I will take it to Haval Springs where we bought the car because they always give a best service and because our is still under warranty they will put it for us for free,the lady who was assisting us told us that they are not part of Haval group they won't be able help us for free.Their customer service sucks and I won't recommend my friends and families to go to any CMH Haval.
0 replies
34 months ago
Horrible service....poor service Uber eats
I came back from work tired and decided to order KFC (Silver Lakes) for my kid's as they were hungry and I even paid extra for my order to be prioritized and even give the drive a tip on top of that...I was communicating with the driver well by the name of Talent from Uber eats and he said to me he is at the gate and I did sent my helper to go and collect the food at the gate because the drive said he can't come in and when my helper get there he was nowhere to be found and I chat with him and tried to him and his phone was on voicemail and on the App it was saying your order is completed but didn't receive anything...I'm so so mad right now and I called the Kfc at Silver lakes and the lady said the order was handed to the Uber guy around 20:39.I did complain on their App regarding my order and they didn't give me feedback and I'm so so angry mad....I want my money back I will never recommend anyone to use Uber eats their service sucks..as for Talent I hope your enjoying my food there with your family while me and my kid's sleeping on a empty stomach 💔💔💔💔💔💔💔💔💔
0 replies
44 months ago
Poor Service
I'm paying for the service that I never received...I last used my simcard I think 3 months back but they keep on saying I have arrears and I paid almost R1400 to vodacom contract and the simcard is not working I went to vodacom in The Grove Mall in pretoria and reported my problem buy they just took my phone and switch it on and off saying they refreshing my number and still didn't work and from my side I kept on paying I started by paying R800 and R250 then R254 in 1 month still I'm unable to use my data.Vodacom staff please do your job you were supposed to see that I paid my account and update ur remarks .I hate vodacom i hate it and I will never recommend vodacom to anyone of my friends and family never
194 replies
64 months ago
Telkom billing account department scam
Telkom scammed me and now they said I'm owing them.I don't want to hear the word Telkom that company was debiting the money from my account for a year and i didn't have a contract with them... They started with R200, then R699... R1700 and when i try to reverse that debit order's they kept on changing their references even when i stop and reverse. I end up closing my bank account because i was being abused emotionally, financially by telkom. By closing my bank account also cost me alot because some of my policies even after updating banking details with them they kept on going to the old account and end up canceling because after realizing that they were not taking the money i did call and told me that to keep my policies up to date i must pay double the money that i didn't have then. Telkom mess my credit profile and score because they listed me saying I'm owing them R4000.They hand me over to their lawyers that I'm owing and i must make arrangements... How can i pay for the service that i didn't receive. It is so painful... I did call telkom Pretoria and they said to me i don't have existing contact with them but i told them the whole story.. Last year 2019 i managed to get hold of telkom billion account department and i was talking to this guy by the name of Makhosonke Radebe billing account and he promised to sort everything out for me which he never did... He never came back to me. Then last yeae years 2020 December i called again i was busy with the lady by the name of Priscilla Ntuli billing account and i did explain everything to her and she was nice and helped me and did check that i was being debited and she saw everything and promised me to sort it out with 72 hours and they will call me and clear my name at credit bureau... Even today they never came back to me. My credit profile is bad because of that. I'm tired and emotionally drained because of Telkom
0 replies
94 months ago
Bad service from home affairs
Home affairs in middelburg their service is very very very poor...I went there since 9:00 am to do temporary I'D I was still waiting on the queue for 4 hours but other people were going in and out that came after us and when I ask them about the service they told me that we doing different thing's and the queue is controlling by the situation inside.The security officer as well as the staff member that was working on information desk didn't want to help us Mr TD Nkosi security officer was very rude to me when was asking about the service.
0 replies
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1 Star
7 (100%)