DN
Dieketseng N
Active since Aug 2018
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
Faults Vehicle repairs
Dear Volvo South Africa, I am writing to formally raise a serious complaint regarding the unacceptable standard of repairs performed on my vehicle, and to demand urgent resolution. After waiting several weeks for parts to be ordered, we were informed on Tuesday that repairs would commence. On 19 March 2026, we were advised that the vehicle was ready for collection, and we were assured that it was in proper working condition. Relying on your expertise and representation, We have spent a hefty amount on the repairs of this vehicle which is money we don't have just loofing around in this tough economical times However, on 20 March 2026, less than a day after being collected and we were told the vehicle was fully repaired, the engine warning light switched on. This clearly indicates that the repairs conducted were either incomplete, defective, or negligently performed. This situation is entirely unacceptable. Please note that in terms of the Consumer Protection Act, I am entitled to services that are carried out: With reasonable care and skill To a standard that consumers are generally entitled to expect Resulting in a vehicle that is safe, functional, and fit for purpose Your failure to meet these legal obligations constitutes a breach of my consumer rights. Furthermore, this vehicle has had ongoing issues since 2023, and Volvo Rustenburg workshop has failed to provide a lasting solution despite repeated interventions. Today I have to deal with Volvo Fourways and still I am in distress, the continued financial strain and emotional distress caused by the matter of this vehicle are significant and unacceptable. As such, I hereby demand the following, without delay: Immediate collection and comprehensive reassessment of the vehicle at your cost A full diagnostic report outlining the cause of the failure post-repair Rectification of all faults to a proper and lasting standard, at no additional cost to me Written confirmation of the steps taken to prevent recurrence Appropriate remedial action, failing which I will consider further legal remedies Should this matter not be resolved urgently and satisfactorily, I will have no option but to escalate it formally to the National Consumer Commission and pursue all remedies available to me under applicable law, including recovery of costs. I expect a written response within 48 hours of receipt of this email. This is a matter of urgency and will be treated as such. Volvo Fourways, South Africa Kind regards, Dr Judith Tikoane
0 replies
2 months ago
Faulty Vehicle Repairs
Dear Volvo South Africa, I am writing to formally raise a serious complaint regarding the unacceptable standard of repairs performed on my vehicle, and to demand urgent resolution. After waiting several weeks for parts to be ordered, we were informed on Tuesday that repairs would commence. On 19 March 2026, we were advised that the vehicle was ready for collection, and we were assured that it was in proper working condition. Relying on your expertise and representation, We have spent a hefty amount on the repairs of this vehicle which is money we don't have just loofing around in this tough economical times However, on 20 March 2026, less than a day after being collected and we were told the vehicle was fully repaired, the engine warning light switched on. This clearly indicates that the repairs conducted were either incomplete, defective, or negligently performed. This situation is entirely unacceptable. Please note that in terms of the Consumer Protection Act, I am entitled to services that are carried out: With reasonable care and skill To a standard that consumers are generally entitled to expect Resulting in a vehicle that is safe, functional, and fit for purpose Your failure to meet these legal obligations constitutes a breach of my consumer rights. Furthermore, this vehicle has had ongoing issues since 2023, and Volvo Rustenburg workshop has failed to provide a lasting solution despite repeated interventions. Today I have to deal with Volvo Fourways and still I am in distress, the continued financial strain and emotional distress caused by the matter of this vehicle are significant and unacceptable. As such, I hereby demand the following, without delay: Immediate collection and comprehensive reassessment of the vehicle at your cost A full diagnostic report outlining the cause of the failure post-repair Rectification of all faults to a proper and lasting standard, at no additional cost to me Written confirmation of the steps taken to prevent recurrence Appropriate remedial action, failing which I will consider further legal remedies Should this matter not be resolved urgently and satisfactorily, I will have no option but to escalate it formally to the National Consumer Commission and pursue all remedies available to me under applicable law, including recovery of costs. I expect a written response within 48 hours of receipt of this email. This is a matter of urgency and will be treated as such. Volvo Fourways Kind regards, Dr Judith Tikoane
0 replies
25 months ago
Failure to Assist
Volvo SA I write/send this mail with a very disappointed heart every part of my being is shattered by the fall off service by Volvo On the 23rd of April 2024 at exactly 07:45 Myself and Family were on our way to our daily activities which is Taking Kids to school and heading to work, right at this time our Volvo XC60 Inscription B6 2022 decided to Stop/Die in the middle of a Mine Exit Boom Gate We called Volvo On Call service to be assisted in locating a tow truck which did come and pick the Vehicle up and head to Volvo Garage Rustenburg, North West We were than told that a Technician would check what is happening than we would be given feedback, 2days later we received feedback that a whatever is wrong with the Car so parts would have to be ordered so that it can be repaired and we would than be assigned a Courtesy car As I write this mail it is the 30th Of April 2024 we are being told that Volvo South Africa doesn't have a Courtesy Car for us How the hell am I suppose to take my kids to School? How the hell am I and Husband suppose to get to work Bare in mind that this same Vehicle that we are crying about it is not the first time it's being taken in for repairs when we purchased the Car in Bloemfontein Volvo South Africa the Car had 0 on the Clock but the troubles that came with this Car you would swear it was an old Car, imagine every month paying R25k inclusive of Insurance for a Vehicle that is forever in for Silly repairs I have lost all Respect and trust in the Volvo Brand I fell in love with Volvo when my Family and I went for a Holiday in Sweden and when we got back to South Africa I knew that our Next Car would be a Volvo, but I curse and regret the day we decided to buy a Volvo Volvo is not the safest or reliable brand Volvo must just Close shop and let go of the Slogan "Safe" Immediately when we get that our Car back I am definitely selling it and moving back to Mercedes-Benz My Family and I have a Funeral that we need to definitely attend in Kimberly over the weekend how in the hell are we going to get there with no Car? What a disappointment I will be sharing this on all Social Media platforms and with My Legal Team the Trauma that Volvo has caused myself and Family is saddening We can't go to work or take our kids to school all because Volvo the biggest brand in the World doesn't have a Courtesy Car, what a shame Shame on you Volvo and Team I hope to receive a response from you guy's by the end of this week if not you will definitely be hearing from my Legal Team, I am enough with Volvo Dr Judith Tikoane 0761662822.
0 replies
25 months ago
Failure to Assist
Volvo SA I write/send this mail with a very disappointed heart every part of my being is shattered by the fall off service by Volvo On the 23rd of April 2024 at exactly 07:45 Myself and Family were on our way to our daily activities which is Taking Kids to school and heading to work, right at this time our Volvo XC60 Inscription B6 2022 decided to Stop/Die in the middle of a Mine Exit Boom Gate We called Volvo On Call service to be assisted in locating a tow truck which did come and pick the Vehicle up and head to Volvo Garage Rustenburg, North West We were than told that a Technician would check what is happening than we would be given feedback, 2days later we received feedback that a whatever is wrong with the Car so parts would have to be ordered so that it can be repaired and we would than be assigned a Courtesy car As I write this mail it is the 30th Of April 2024 we are being told that Volvo South Africa doesn't have a Courtesy Car for us How the hell am I suppose to take my kids to School? How the hell am I and Husband suppose to get to work Bare in mind that this same Vehicle that we are crying about it is not the first time it's being taken in for repairs when we purchased the Car in Bloemfontein Volvo South Africa the Car had 0 on the Clock but the troubles that came with this Car you would swear it was an old Car, imagine every month paying R25k inclusive of Insurance for a Vehicle that is forever in for Silly repairs I have lost all Respect and trust in the Volvo Brand I fell in love with Volvo when my Family and I went for a Holiday in Sweden and when we got back to South Africa I knew that our Next Car would be a Volvo, but I curse and regret the day we decided to buy a Volvo Volvo is not the safest or reliable brand Volvo must just Close shop and let go of the Slogan "Safe" Immediately when we get that our Car back I am definitely selling it and moving back to Mercedes-Benz My Family and I have a Funeral that we need to definitely attend in Kimberly over the weekend how in the hell are we going to get there with no Car? What a disappointment I will be sharing this on all Social Media platforms and with My Legal Team the Trauma that Volvo has caused myself and Family is saddening We can't go to work or take our kids to school all because Volvo the biggest brand in the World doesn't have a Courtesy Car, what a shame Shame on you Volvo and Team I hope to receive a response from you guy's by the end of this week if not you will definitely be hearing from my Legal Team, I am enough with Volvo Dr Judith Tikoane 0761662822.
0 replies
69 months ago
Horrible service
I recently ordered a washing machine using the payflex option and it's been now a month still haven't received my order all of a sudden I am being told it's now out of stock but everytime I check online it's Available but I keep receiving emails says it's out of stock when I call the call center the line isn't working Can I please get my washing machine or a full refund by the end of the week Order number 200917-350719 Dr Judith Dieketseng Tikoane 0662280431.
0 replies
72 months ago
False advertising and service
I have a problem where I requested for service plan for my vehicle and debit orders were effected and was told that I will be put on three installments probation after six months when I wanted to take my car for service was told the product on the system is warranty not service plan, I was taken from pillar to post and finally agreed with them to cancel the policy and be refunded they promised that 0n the 12/06/20 they have cancelled and I will get my refund in five days to my surprise on the 25/06/20 the debit order went through again and I called again and the same story I was told I just need my ****en money because my car need ****en service and this ****en budget insurance takes me for ****en ride Can I get my ****en money before I involve my lawyer in this matter before the end of June 2020 My contact number is 0828893297 Spencer Tikoane.
2 replies
83 months ago
Faulty Electric box&keypad and poor service ????????
Good day I am Dr Judith Tikoane ,I’m writing this review regarding a problem I have in my home which is a faulty electric box&keypad I reported the problem at my local eskom centre which is in Mogwase North West in June they came and told me that my keypad is faulty so it needs to be changed they said they would be back the following day with a new keypad which never happened lucky I had bought enough electricity to last me 2 months or more on Monday (05 August 2019)morning my units finished I couldn’t buy any electricity and load it obviously because my keypad is blank I’ve been waiting for a new keypad&electric box for 2months now I am suffering because of this because every time I call I’m being told someone will come with the new keypad&electric box As I write this it’s been 4days of no electricity in my home all my refrigerated goods have gone rotten due to the electricity being off there is nothing my family and I can do,can I please receive assistance or I will be taking the matter further,it is due to such poor services that as South Africans we resort to bridging electricity my details are as follows Dr Judith Tikoane Area of residence:Stand no 60427 Welgeval block B,North West Province Contact details:0662280431 Regards Dr Judith Tikoane. ????????????????????????????????
0 replies
88 months ago
Scammers and Poor service
Unlimited Insurance worst insurance company and scammers On the 18 February 2019 my husband called unlimited claims department since we have a scratch&dent cover with them, the reason we called them is because our car had a few dents which needed attention, my husband called them which it took 40 minutes of holding on the phone to reach them finally when we went through he spoke to a lady called Ayanda who instructed that we should get 3 quotations from panelbeators for the dents on our car, we went to 3 panelbeators which are RMI Approved got the quotations and sent them via email to ********** week went by no response from anyone from the unlimited we than took our last airtime again to contact them to do a follow only to be told by the lady called Ayanda that she never received the quotations reason being she can't receive files of a certain mb, I couldn't understand that why is it that if she hasn't received them why does she not call us back to inform us to cut the story short I stated that I will resend them again I resent them using my email address ********** they went through I waited for the response another week went by we again had to be the one's calling them upon calling them I was told we must send pictures of our car and license disc we took the required pictures sent them immediately, after 2days we were told that the quotations from our panelbeators are none valid reason being they don't work with them ?, we were than told by (Stansile Caliste, ********** that we should take it to a panelbeators which they work with in Thabazimbi Limpopo called S&Z Panelbeators, upon arrival the quotation was done which amounted to R12, 000, whilst the 3 banelbeators we took our car to before ranged from R2450-R3200 highest, we than sent the quotation we received from their so called partner and we waited for a response for 2 weeks only to be told that our claim was rejected because they only pay out up to R3000, that's after 5weeks of running around to get quotations which forced an hour drive from home endless follow up calls only to be told that our claim was rejected a mere stupid scratch I would to tell people that this insurance company is a scam but every month they deduct from our account but when it's time to pay you will be sent from pillar to post I pay about R359.98 every month because I have 2 cars covered by them since 2018 January this was actually our first claim but what a nightmare and emotional stress ?? I pay Every month for a service we are rejected to receive as promised As a lawyer I will be taking the matter further on behalf of my husband to sue this company for false advertising and failure to deliver, this month expect a bouncing debit from me once I'm done with you you goluys won't believe your eyes The Unlimited you are a Scamming company Mr Spencer Tikoane AUPOO7 ********** 893297
4 replies
89 months ago
Pathetic Quality Of Couches&Service Purchased from Bradlows Northam Limpopo
This is for the second time I'm writing about Bradlows My story will go back to October 2018 My experience with Bradlows Furniture Store In Northam Limpopo ?? I went to Bradlows on the 17 October 2018 to buy couches which I saw online I arrived at the store checked around and found what I wanted but it was the opposite as in pictures my reason for buying couches was to surprise my Mom on her Birthday which was on the 23rd October 2018 I choose the couches and was told the price is R18000 The purchase was processed which I paid cash in store, I was than told they would deliver on Friday which was on the 19th October 2018 When they delivered which was days later I received dirty second hand couches with broken sloppy legs I notified the store and was told the manager will call me, when the manager called me she stated that the store will change the couches for me but the exact couches are not in stock so I would have to wait till 11 November 2018 to receive new satisfying couches, I couldn't wait that long so I went to the store to choose other available couches almost every couch I chose was not in stock/available I had paid R18,000 for this couches Until I had no choice but to add extra money which was about R3000 extra to be able to get the Grafton Everest Magnum which was the only couch available 3days later the couches were delivered life went on till this year February 2019 The 3seater couch started slopping and one of the recliner sides stopped functioning at all, literally the couch is drifting apart, I went to bradlows Northam on the 1st February 2019 to report the problem I was told a complaint would be lodged, on the 8th of February I received a call from the pick up team whom I told I was at work on the time they wanted to collect they than said they will come on the 9th which were on a Saturday I agreed, came Saturday they never pitched on the 11th which were on a Monday I went to the store again to inquire I was told pick up was rejected "I wonder by who" on the 13th I received a call from a lady named "Louisa Lekgere" from Bradlows in Pretoria whom stated she is calling me to schedule the pick up again for the million time The lady was so rude that I was left traumatised by her attitude, she even hung up the phone whilst I was still talking I would like to believe she is under supervision by a lady called Belinda, to cut matters short I have spent R21,000 at bradlows as a first time buyer and cash buyer but the service is pathetic the staff is rude, here I am 3months down the line sitting with a broken expensive couch that doesn't recline anymore and is falling apart, I'm being taken from pillar to post when the couch must be fixed I've never been so traumatised and angered in my life by a store and as a Lawyer I feel cheated and feel that my rights have been heavily violated as a consumer I promise that I won't take this lying low if this matter is not fixed soon I will be embarking on a journey of suing Bradlows and believe you me I know my rights 18 February 2019 still sitting with a broken couch If you want to be traumatised buy from Bradlows ?? Northam Limpopo Bradlows Judy Dieketseng Ngozo ********** 431.
0 replies
90 months ago
False Advertising & Poorest, Rudest Service
I'm even too angry to greet I've been a client of nedbank for 4years now but the service I received today date 14 January 2019 at a nedbank branch in Northam Limpopo 0360 was the most shocking and horrible experience I've ever had to encounter I recently saw an advert of a stokvel account on the nedbank original website and on the website it stated you only need R100 to open the account I have attached proof,as I went to the bank with my colleagues as we wanted to open the account we stood at the reception area an we were serviced by the most rudest lady who didn't even care to greet but the white guy who was serviced before us she did greet and was friendly towards him ,but immediately when it was our turn the tables turned she asked us what do we want we greeted her and stayed that we want to open a stokvel account the one which goes with a funeral cover and its stated you need only R100 and documents to open it, she responded "Stokvel account for R100 in South Africa in your Dreams ? there is no stokvel account that is opened with R100,we tried showing her the proof from the website she just simply said "I don't know why it says R100 but there is no such " she than said to us move aside so that I can help other people while you guys get your story together We than asked her if its possible that we get the manager that can maybe try and explain to us this false advertising done by Nedbank ,she just said no manager will explain why a website says R100 infact the manager is not in today We walked out of nedbank with the most disappointed faces I'm very disappointed in Nedbank,Nedbank has actually lost a client from today I don't know the ladys name but if nedbank can check whoever that was working at the reception on 14 January 2019 around 14:00pm at Nedbank Northam Limpopo Branch (0360) I'm very disappointed to be so belittled by a service provider I wouldn't recommend Nedbank to anyone their Staff is rude False advertising and Rude Poor Service from one of your employee May this matter be resolved with urgency before Nedbank loses more clients but as for me I'm gone Dr.Judy Ngozo ********** 431.
1 reply
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