Active since Aug 2018
I was rudely contacted by phone about an “outstanding” account — yet the service had just been delivered and I hadn’t even received an invoice, statement, or any email correspondence. I was honestly speechless at the tone and attitude. Alet from Vivadent could really use a customer care course. The account was paid immediately, yet the statements are still not updated. Come on, Vivadent — if you treat customers this way, at least make sure your admin and accounts are up to date. This is not how professional service should look.
I bought a watch on Yaga that was advertised as good as new. It looked fine, so I confirmed the order within their 2-day return window. Two weeks later, I gave it to my daughter for her birthday — only to discover the battery dies after just 3 hours! I contacted Yaga expecting help, especially since I paid their so-called Protection Fee. What a joke. They were completely uninterested, brushed me off, and took zero accountability. It’s shocking how little Yaga cares once they’ve got their commission. Their “buyer protection” clearly protects no one. This platform has potential, but the lack of integrity and customer support makes it very hard to trust. Do better, Yaga — or you’ll keep losing honest buyers.
I am extremely disappointed with how my medical aid has handled my mammogram claim. According to the benefit information, one mammogram every two years is covered. However, when I submitted my claim, it was rejected with the explanation that the benefit is only available every two years from the date of the previous service. Nowhere is this clearly communicated – not in the benefit guide, nor on the member portal. This kind of “fine print” only becomes visible after a claim is declined. It feels deceptive and dishonest. Preventative care should be encouraged, not penalised. This kind of handling creates distrust and makes members feel they are not getting value for their money. I expect better from a medical aid and cannot recommend this kind of service.
Dear iTickets Team, I am writing to express my deep frustration regarding a recent issue I encountered while attempting to purchase tickets for the Afrikaans is Groot event. After patiently waiting in the online queue for an extended period, I followed all the necessary steps, including completing the payment process, with everything seemingly in order on my side. However, when redirected to the next page, I did not receive any confirmation of my purchase, and no payment was processed. This is a clear issue on your end. I am not the only one experiencing this problem; many others have voiced similar complaints, which only intensifies my frustration. What actions are you taking to resolve this matter? It's unacceptable to simply shrug this off without addressing the underlying issue with your system. As a ticket supplier, it is your responsibility to ensure a seamless process for customers, and it is clear that your system is not functioning correctly. This is also not my first query!!! I expect a prompt resolution and some form of compensation or alternative solution for the inconvenience caused.
I had an amazing experience with Cybertrack and especially Simoné Bergstedt ! Their service was fast, efficient, and truly professional. From placing my order to receiving it, everything was seamless. The team is friendly, helpful, and goes the extra mile to ensure customer satisfaction. It’s rare to find such dedication to excellence these days! Highly recommend them for their top-quality products and exceptional service.
If you are looking for zero customer care please go to Showgate Romans Pizza and ask for Alie. She will (not) acknowledge, greet or serve you. Come on Alie! You can do better.
I am extremely disappointed with Buffalo International Logistics. My Shein package (Tracking Number: BUFZA69M01628VAYQ) has not been delivered, and despite multiple attempts to contact their customer service, I have received no updates. The package have been released to Buffalo International Logistics!!! The lack of communication is unacceptable, and it’s clear that customer concerns are not being prioritized. This experience has been frustrating and has caused unnecessary stress. I strongly advise others to be cautious when using this service. I hope Buffalo International Logistics takes accountability and improves their service, but for now, I would not recommend them to anyone.
Amazing concept but poor, poor, poor communication and customer care. I have been trying for 6 months to close a account. It is a nightmare!!
Wonderful staff! The food were amazing. The pizza is stuffed with cheese. We really enjoyed out visit. It is definitely the best in town!!!
Zero service at Clicks Gansbaai. Stood in the queue at dispensary for a very long time. Only one person helping while the others were chatting away eating chips. Asked for help and they just refused. Senior citizens also waiting and waiting. Had to leave eventually and were helped at the local Pharmacy within seconds. Come on Clicks you can do better!
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