BL
Belinda L
Active since Aug 2018
10
Reviews
0
Industries
Reviews
10 reviews6 months ago
Service Delivery the best
Thank you Dotsure for giving us excellent services. My one puppy was new to the policy and when she needed treatment you have approved the payment. The payment/refund process was really quick. From submitting to payment was a day. Will recommend you for anybody who is looking for pet insurance.
53 replies
16 months ago
SWAKSRE FORD DIENS OOIT!!!!!
SWAKSTE DIENS WAT EK NOG BY N FORD DEALER GEKRY HET. MY BAKKIE SE TAIL LIGHT WERK NIE... DIE KAR STAAN NOU AL VIR 4 DAE BY FORD... MANAGER BEL SAL GLI HUURKAR REEL.. LOL!!!!! Ek wag sou my gister na n uur bel. Agent bel my 4:50 gister middag ek kan die huur kar kom optel.. hoe Op aarde kom ek by jou uit!!!! SOU MY VANOGGED BEL 12 DES 24. DIT IS NOU 12:39 GEEN OPROEP!!! LOS BOODSKAPPE GEEN TERUGVOERING!!!! SWAK SWAK SWAK. DIT IS DIE EERSTE EN LAASTE KEER DAT EK VAN JULLE SAL GEBRUIK MAAK DIT IS VERSEKER!!!!
0 replies
24 months ago
Harrasing and phoneing on paid up client!!!!
My dads Direct Axis account was settled Decemeber 2023 and we have an paid up letter which was forwarded to the Vertex whatsupp number, but I guess they dont know how to either read or they just like harrasing people. They have phoned my dad 6 times within an hour and my mom 4 times. As my dad put the phone down somebody else phone my mom. PLEASE GET YOUR PEOPLE TO STOP HARRASING MY PARENTS!!!!!! GET YOUR FACTS SORTED OUT AND PHONE THE PEOPLE WHO NEEDS THE CALL!!!!!!! WHAT IS YOUR TELEPHINE BILL A MONTH OR ARE THEY GETTING PAID FOR EACH CALL THEY MAKE. SORT OUT THIS ACCOUNT AND STOP PHONING MY PARENTS...
159 replies
27 months ago
SERVICE DELIVERY
I have send through proof of paid up letters to the clearance department and to individual staff members. I am struggling since Monday just to get some sort of feedback. Tried to phone today and the phone is just ringing. Why do I have to struggle?? Why must one first complain before actions are taken.
58 replies
27 months ago
NO SERVICE DELIVERY
WHAT IS THE FUNCTION OF EMAILS IS NOBODY READS THEM. PERSONAL LOAN PAID OFF AND STRUGGLE TO GET PAID UP LETTER. IS THAT SERIOUSLY SO HARD TO DO
58 replies
27 months ago
POOR ACCOUNTING AND SETTLEMENT
You are not a 1 star review worth!!!!! Settled my acccount on the 12th after I am waiting for a call back had to use the app for settlement balance. To date FNB had not received any confirmation that the account is paid up!!! It takes me a day to have an account settled and sorted?? To quick to take funds but slow to finalize
0 replies
64 months ago
SETTLEMENT UNRESOLVED!!!!!
I am struggling with account balances and settlements. I sent emails then I get different questions when I phone the call drop or they cant assist... Can somebody please make an effort to phone me back.
56 replies
70 months ago
ACCOUNT SUSPENDED TO BE REACTIVATED
My account was suspended for R4. 84, which I wasnt aware off. I have made a payment directly from the MTN website. It is know nearly a week and no services. You cannot get throuhg to MTN to discuss because the phone options doesnt allow you to go to a person. CAN SOMEBODY PLEASE PLEASE PHONE US BACK OR REACTIVATE MY ACCOUNT. REF NR 2837343
105 replies
92 months ago
"CAR RENTAL TERMS -- I MEAN REALLY
I have booked a vehicle and paid my fee I had too, just to find out today that sorry mam we cannot help you because you dont have a credit or cheque account. I mean really just because i have a savings account doesnt mean that I dont have funds. This is really not fare how can you judge a person just because you dont want to make debt and are happy with only a savings account.... I REALLY FEEL THIS IS UNFAIR. WHAT IS WRONG WITH A SAVINGS ACCOUNT. THE ACCOUNT IS STILL WITH A BANKING INDUSTRY.... You are really discriminating against people with no status ACCORDINGLY TO AVIS..... REVIEW YOUR POLICIES... I AM HAPPY WITHOUT DEBT AND I WILL NOT GET A CREDIT CARD NOR CHEQUE ACCOUNT JUST FOR ONE WEEKEND...... I TOLD THE LADY I WANT MY MONEY BACK FOR WHAT I HAVE PAID AND SHE SAID SORRY MAM YOU SHOULD HAVE READ YOUR TERMS AND CONDITIONS THERE IS NO REFUND.. MORE MONEY FOR UBER THEN BECAUSE AVIS IS NOT WILLING TO HELP PEOPLE WITH """" NO STATUS """"""
105 replies
93 months ago
PATHETIC SERVICE OR CAN I SAY NO SERVICE
2 months ago we change the main decoder since then we are having issues. I was disconnected for a week. After all the struggle i have decided to upgrade feom combact to premium to make the lives of DSTV easier and thought that will help. AS IF..... when they got it eventually the main and extra view packages was changed. The main decoder is no longer my dads but mine. So another phone call. After spending R200 airtime no luck. One decoder is playing and the other one is off. So I made contact with a Director Simon Camerer who asked somebody else to phone me. Still they couldnt resolve my query???. The call self service said that i have to pay in an amount because my account is arrears. Paid R1000 immediately. Geuss what my account was then actually in credit with R1500 but my account is in arrears... so again i took the preassure of DSTV and got a technician and upgrade to explorer... thought my problem is resolved.... HELL NO!!!!. Every month we have to phone in round the 8th to reconnect my service.. ACCOUNT IN ARREARS!!!!!!!!! if only the I could understand. Phone in the the technicians say that the insurance is split they will combine it to one account then this will be resolved. Dont need to pay in anything because the account is in credit. SO IT HAPPENEND AGAIN THIS MONTH. SAME thing phone i same story. GEUSS WHAT AGAIN THIS MORNING 15TH OF AUGUST MY ACCOUNT IS SUSPENDED...... DO YOU REALLY KNOW WHAT THE HELL YOU ARE DOING.. THIS IS REALLY GETTI NG ANNOUD. I AM PAYING FOR A SERVICE,,,?,, AND IT IS NOT TO WATCH TV BUT TO KEEP THE CALL CENTRE OPEN IT LOOKS LIKE... PLEASE SORT OUT THIS **** FOR ONCE... THIS IS SO NOT PROFESSIONALE AT ALL. ALL ADVERTISMENT OFF DSTV IS A LIE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! WHISH THERE WAS ANOTHER COMPANY TO USE....... YOU DONT CARE BECAUSE YOU KNOW WE CANNOT MOVE TO ANOTHER SERVICE PROVIDER. TAKING MONEY FOR NO SERVICES.. LETS SEE IF YOU CAN GET THIS RIGHT..... DONT PBONE THE ACCOUNT HOLDER I AM PAYING FOR THIS **** SO SPEAK TO ME BELINDA LUBBE ********** 089....
212 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)