AM
Ahmed M
Active since Aug 2018
37
Reviews
0
Industries
Reviews
37 reviews8 months ago
Excellent service at Mr.Price - KC branch by Aneeqa.
I bought 2 t-shirts and 2 chinos pants at the Cavendish branch on the 4 Aug 2025. I did not check the slip as I thought that the shelf talker was correct and the prices would be on the computer. When I checked the slip later in the car the same day I noticed that one t-shirt was correctly priced and the other was R50.00 more. As I had already left Cavendish center, my wife suggested that we go to the KC branch to get a refund which we did. I explained the situation to Aneeqa she was very helpful. She suggested if I still wanted the t-shirt she will have the manager to over-ride the price with the discounted price. I agreed and got the R50.00 discount and bought the t-shirt. I must say she was very helpful and Mr. Price is lucky to have such an employee.
0 replies
10 months ago
Greedy Capitec
I read the response from capitec, and I received a phone call from their agent as well. I am not impressed at all. Just the normal jargon- we are considering and will let you know etc. I forget to mention that - besides the above charges capitec , which Nedbank don't- the following is also not charged by Nedbank: No monthly service charge, no charges for transferring money from the same account to one's own account in Nedbank, but capitec charges. Nedbank allows 4 free withdrawals per month irrespective of the amount. No cash deposit fee for 2 deposits over the counter. Most banks have these benefits for the elderly but not 'shylock' capitec. They want their 'pound of flesh and blood.'
53 replies
10 months ago
Why no discount for pensioners
My wife and I are clients of capitec for about ten years. We also have savings accounts with Nedbank. Nedbank has a discount structure for clients over 55 years. (We are in our 70s). Nedbank do not charge for payments via EFT but capitec charges two rands each for the etf's. Also, capitec charges three rand for stop orders (used to be R3.50 each). Nedbank do not charge anything. We do regular payments to various charities monthly (about 12 -14 different ones) and it's free from Nedbank but greedy capitec charges. Most banks have a discount for clients over 55-60 years EXCEPT greedy capitec.
53 replies
13 months ago
Lousy service from african bank headquarters
Each time I use my points to get a voucher I receive confirmation that it has been approved, but here is the problem. I do not receive it. It is now over two weeks and still no voucher. I went to their branch in KC, (cape town) and a lady, very helpful, logged a complaint on my behalf on monday, no response. Then I receive an sms that it has been resolved, but NOTHING HAS BEEN RESOLVED. ref number- 9463372344. I heard that my issue is not an isolated one. This is the NORM. African bank must jack up its service.
159 replies
14 months ago
Very Ineffienct and lack of information
I received an email from Nedbank advising me "Outstanding FICA information required to avoid your account being blocked". Now that is very silly, first because I submitted all the FICA long ago, and did not have any issues. Second, there is NO MENTION WHAT I SHOULD BRING! That is very stupid. In other words I must waste my time just to go in and find out and then go again to take it in. Third, I send a reply to that email they sent to ask what info they need, and get and reply 'this box is untended'. What a waste of time, and they speak about efficiency. Its more like deficiency. Our records show that you have outstanding information in terms of FICA.
0 replies
14 months ago
Extra payments for CHRONIC MEDS is a ripoff.
We have been with Bestmed for two years now. Our previous med scheme went into liquidation. We had to pay 50% late joiners fee which we still do. Anyway, all the years the previous one and bestmed had no co-payments for chronic meds. From Feb of 2025, they arbitrary put co-payments of 20% on CHRONIC meds on my wife's one which is totally unfair. They increased the monthly premiums for 2025 by over 11% which is way over the inflation rate, and then have the nerve to force us to pay 20% co-payments on top of the increase. It seems they are forcing people to cancel or what?
159 replies
15 months ago
Lousy pathetic service to resolve a minor credit!
I have been a client of Nedbank for about 45 years. The service is very bad just to resolve a minor refund. Pathetic! From: Ahmed Moosa <ymoosa786@hotmail.com> Date: Jan 7, 2025 3:07 PM Subject: Nedbank credit not yet reflecting- 27 DEC 2024 To: Nedback Client Feedback <clientfeedback@nedbank.co.za> Good afternoon: The Savings Manger: I trust you are well. I took some goods back for credit to BUCO hardware and was given a credit for R699.96 on the 27 December 2024. The credit slip is attached. I understand that it will take a few days to reflect but today is the 7 January 2025 it has not yet reflected. That is about TEN DAYS. Can you kindly check and let me know when it will reflect. Thank you, Mrs. H. Moosa. 0786644418. ________________________. 8 January 2025 Attention the Manager. I am still waiting for the results of my inquiry. I have been this morning to your pinelands Branch, CPT no help. They told me to phone your help line from my phone in the bank which I did. After waiting for about 5 minutes I was connected to a lady who was zero help. Very disappointed and bad service.
0 replies
24 months ago
Not receiving invoice for one accout and name mis-spelt. Frustrating
Good day: Thank you for the invoice for my two numbers. I have a problem that I have been trying to resolve for THREE MONTHS and nobody is helping. I have been to your Kenilworth branch, cape town THREE TIMES, and phoned your help line but it is not resolved. I used to get ONE invoice for my THREE numbers but now I get the invoice reflecting only TWO numbers and I do not get an invoice for the third number. The two numbers that I receive ONE invoice ae: 0786644418 (phone) 0685481501 (80 gig LTE. The number I DO NOT RECEIVE an invoice for over the past THREE MONTHS is: 0681429744. Why? I have given the email address to your staff at Kenilworth THREE times. Also I just do not understand why the salesperson spelt my middle name incorrectly. It should be YOUSUF, and he /she wrote it as YUOSUF, which is incorrect, yet the identity numbers are the same on my accounts. Can you; 1. Correct my middle name 2. put all THREE numbers on ONE invoice 3. Email the invoice with the THREE numbers, please! It's frustrating to say the least that a simple thing like correcting my middle name, and putting all three numbers on one invoice seems to be so difficult. Regards, Ahmed Moosa 0786644418
0 replies
27 months ago
Wrong emails on service book
I purchased a new toyota quest from Mc Carthy, Goodwood in 2019. The salesman, wrote my cell number incorrectly. I have send emails a number of times to Mc Carthy goodwood, salesman Kugen Naicker, to have it corrected to no effect. Not even an acknowledgement. I have also sent Toyota head office emails but it keeps bouncing! The email on my service book is: ccc@tsb.toyota.co.za. For a company that prides itself on service excellence it is a shame. Very disappointed to say the least. (over the years we have purchased many toyotas and still own quite a few in the family. Good solid vehicles)
0 replies
35 months ago
Kenilworth parking machine
I have been having a problem with the parking payment machine at kenilworth centre quite a few times. (1) The person who answers the when contacted from the machine says that the free parking is for 90 minutes. The sign says free parking is for one hour. (2) The free parking is for one hour because when I go to the machine it asks for payment when I am 65 or 70 minutes. (3) When contacting the person on the loud speaker no help. All the time repeating 'sorry'. many of us just give up and just pay the amount. \ I sent the following email to the centre management today. (6 June 2023) Will see if they respond. I won't hold my breath. Dear Sir / Madam, I trust you are well. I would like to bring to your attention that the parking machine does not accept your till slip with the barcode that allows customers to claim free parking. It has happened to me quite a few times, even this morning, and many people before me have also experienced the same problem. Can you please take this up with the management of the parking machine company.
0 replies
Review Distribution
5 Star
6 (16.216216216216218%)
4 Star
4 (10.81081081081081%)
3 Star
3 (8.108108108108109%)
2 Star
5 (13.513513513513514%)
1 Star
19 (51.351351351351354%)