Active since Sep 2018
I am a very unhappy customer. On 10/12/2025 I emailed RCI and asked whether there is a signed contract by me with them or a copy of their rules signed by me. If so to please send me a copy of these documents. Since first asking I asked three more times. Sad to say no acknowledgement of my emails or an answer of if any sorts.
My son, Adriaan Cronje with ID no 8006065021080, works for Zimex, a Swiss company. His salary has been paid by the company but it is now sitting in Standard Bank Forex since 25/06/2025. Enquiries by him three Times says "it is in progress" and nothing else and the money does not get paid over into his account. Apparently the Forex department can only be reached by email and what I said previously is the only response. I think this handling of this matter is not acceptable. One has financial obligations to fulfill.
on 7/12/2023 at about 16.00 my wife, Elizabeth Cronje, was walking from the lifts at Wonderboom Junction towards Pick and Pay when a wind blew over one of the steel adverti*****t boards in front of Pick a Pay. The board fell against my wife's left ankle, and she sustained a small wound to her ankle and her ankle was swollen. A guard at the entrance to Pick a Pay assisted my wife and she reported the incident to the manager at Pick and Pay. The manager took photos of the injury and I believe she sent it to my wife's phone. My wife went and sat at a table near Pick a Pay where her handbag and her phone were ****** by three black ladies. Since the incident my wife have had no communication from Pick a Pay regarding this incident. I feel that such a big company as Pick a Pay should advertise in such a manner that their adverti*****ts does not endanger or injure customers or passersby, they should also accept responsibility for injuries caused in this manner and they should ensure that this does not happen again by removing the boards or tying them down properly.
On 7/12/2023 at about 16.00 my wife's (Elizabeth Cronje) handbag was ****** at Pick and Pay. Wonderboom Junction. In her hanbag was among other things her debit card linked to my Consol Cheque account with no 01175758643. I reported this matter per telephone to the ***** deparymeny on 7/12/2023 to stop zall cards linked to my account. I followed this up with an email on 8/12/2023. Frsud at standard bank on 8/12/2023 requested certain informstikn from me ehich O supp**** immediately. On 20/12/2023 I requested progress and they rep**** that they are looking into the matter. Since this last reply I heard nothing from Standard Bank *****. MY ID is 4802015064087 and the theft was reported on 7/12/2023 at Sinoville police under case number CAS 77/12/2023. During this matter R10000 was withdrawn from my account without having the pin number. I am of the opinion that ***** Standard Bank had ample time to do their work.
On 7/12/2023 at about 16.00 my wife's handbag was ****** at Wonderboom Junction, Pretoria. The handbag contained her purse, her cell phone, the Honda CR-V car keys all bank cards en personsl stuff. I reported the theft to Integrisure the same evening and the theft was registered as claim no IS0078238CLM and the case was registered at Sinville Policr as per CAS 77/12/2023. I supp**** IntegriSure with their required docoments an information on 11/12/2023 per my email elsacronje@ymail.com. Up to date I had no response on my email. I phoned several times then the person working with the claim was not available, then thet had to look for the claim, then the Thet wanted the ITC number that was mentioned in my email, and yesterday they could not gain access to their internet system to read my email with the promise to phone me back. Sorty to say nothing yet. I think Integrisure do not supply a service to me in this regard and I am of the opinion that this claim should have been finalised bi this time.
I was in an accident which necessitates repair to the bumper and nose area. The repair is approved for Satturn Auto Body, Pretoria on 27/09/2023. Satturn could not start the repair because are waiting for a right head light. Toyota can not supply this light and It is now 16/10/2023 and the repair of the vehicle. I know of a Toyata standing At Satturn much longer for a light. It is unacceptable that such a big company as Toyota do not keep parts to supply for Toyota vehicle. The vehicle I am talking about.is a Toyota Hilux Legend 2022. It's registration is KL 79 DV GP with Vin number AHTBA3CD806221836. This vehicle belongs to my son Adriaan Cronje who is working in Juba, South Sudan
Very bad. My wife, Elizabeth Cronje, monthly on a certain date receive the injection Sandostatim. We ordered the one for March to the middle of March but only received it in April. The one for April we also ordered early but we are still waiting for it. The order was placed at Die Hoek Pharmacy
Adriaan Cronje has a contract, TSWADR 010 with Herotel for 75mbps in our flat and house at 909 7th Avenue, Wonderboom-South, Pretoria. The problem is that at the modem in the flat we do not receive 75mbps. This morning I tested it and we received 37.2 and 49.9 respectively. The modem in the flat I believe is the main modem as the fibre line from the pole at the back of the yard goes into the modem in the flat and from there an extention goes to the modem in the house. The reception in the house is as per contract. My complaint is that I reported this problem to Herotel Tshwane, Rietfontein on 9 May 2022. They promised to fix the problem. This did not happened and I reported it to them several times on 8, 10, 11 and 12 May 2022. As of this morning the problem has not been fixed and no tehcnician has visited us to attend to the problem. In the flat there is. Urgently a TV connected and In the house there is a TV and two cell phones connected. My request is that the system be repaired to deliver what is being paid for as per the mentioned contract.
My wife, Elizabeth Cronje, has got a phone no 0764138517 with Vodacom. The contract was taken out in April 2019. So it should have expired in April 2021. This morning my wife wanted to cancel this contract and she was informed that it can only be cancelled at the end of September 2021. Asking why they said it is a penalty for a skip of payments. There was a skip of payments when my son took action to move the payment from our account to his Capitec account. Knowing this I stopped paying from my account but Vodacom could not do the transfer and we only became aware of this when the service was suspended. I contacted Vodacom and I realiszed that they would not get it wright. I paid all outstanding money by EFT and going forward I paid Vodacom monthly by EFT. Vodacom did not loose a cent of the money due to them. So I cannot see that my wife be penelized with 5 months. I think this is away by Vodacom extend contracts in their favour. I view of what I said above I expect Vodacom to cancel the contract immediately. I must also be noted that the operater said that Vidacom cannot send one an email or SMS to explain their actions.
Before the lockdown commenced my wife, ID 4808280053085 Elizabeth Cronje, experienced a problem to withdraw money from her SASSA account. We went to the Post Office at Churge Square and changed the pin number. On trying to withdraw money shew again could not. Just after moving to level 3 of the Lockdown we went back to the mentioned post office and according to the post office my Wife's card was cloned and the amount of R5000 was withdrawn at SASSA. The attendant at the Post Office filed a claim with SASSA. This is now more than a month ago and my wife had no response from SASSA. Please have a look at this issue. Regards. W
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