TH
Tanya H
Active since Jul 2011
6
Reviews
0
Industries
Reviews
6 reviews118 months ago
Data missing
<p>I bought 1gig data on the 10.08.2016 for R160.00 via online banking. After an hour the data was still not loaded onto my account. I logged a request via email as well as twitter for them to please assist. They requested that I check in the afternoon and the data was still not loaded. The money has been deducted from my account and this morning no data has yet been loaded on the account. After various requuests for updates I still have not received any. This is really disgusting service from MTN!! Now I am out R160.00 and NO DATA.</p>
53 replies
123 months ago
No feedback
Bought a salad from retail crossing spar which was usually charged at R32,99 but was charged R60.00 for the same salad. Sent in a complaint to Spar Head Office - was contacted by Luyanda and was advised that she will investigate - I sent her the receipt as well as photos of the R60 salad. We then visited the Spar the following Sunday and saw that the same salad was again charged at R33.99. I emailed Luyanda again requesting feedback whereby her response was:\The store come back to me, the store has have two kinds of Greek salads. The one with lettuce is at a fix price which is R33.99. The other one WITHOUT lettuce is per kilogram which is R69.99. \" I however was also contacted by a gentleman who did not provide his name advising that the salad was incorrectly priced and they will issue me with a voucher for the difference in amount, but it would take three weeks. It is quite clear that there is inconsistencies with their whole story and now no-one is getting back to me. "
75 replies
123 months ago
Increase on monthly rent
On the 29th February 2016, I received a notice stating that the rent of the unit will be increasing, I immediately raised my unhappiness about this and received the below response: \Rental increases are determined by the popularity of the unit size you occupy and also by the Occupancy percentage of the facility you are renting from.<br> Currently Constantia Kloof is full and the 12 sqm unit you occupy is one of the most popular sizes.<br> The Terms and Conditions that you signed also stipulates that we are allowed to increase the rental rate from time to time. In this case it occurs round about every 6 months.\" I responded by informing them that I had various other issues before we rented the unit but did not make a scene about it as we have used their services before and was very impressed.<br> <br> On the 1st March 2016 - Storage debited my account with the increased amount. Which is highly unethical seeing that they were quick to refer me to their t &
0 replies
126 months ago
Unauthorised debit order - Agility
My account has been debited by Agility for months now and I have to date not received any feedback from Tracker after numerous requests for the proof where we agreed to join the policy. I need this to be refunded and proper feedback to be provided. Calling the call center or submitting a query does not even help as NO-ONE gets back to you.
75 replies
128 months ago
Voucher Scam
We bought a voucher from Garth at GMH Marketing for 3 treatments at Salon Sanri. Upon contacting the salon to redeem the voucher they advised that they cannot assist at the moment as there is a dispute between them and Garth from GMH Marketing. We contacted Garth and he advised that he was not aware of any issues and would contact them and urged us to contact the Salon again.<br> <br> The Salon is now refusing to honour the voucher and claim not to have been paid from Garth and therefore will not honour the voucher.<br> <br> They are clearly scamming innocent people for their own gain.
0 replies
128 months ago
Voucher SCAM!!
My husband bought a voucher from GMH marketing for Salon Sanri for hair treatments. When I contacted them they first ignored my messages and then 10 days later came back with a story that there is a dispute between them and GMH marketing and would not honour the voucher, I was then referred back to Garth at GMH Marketing who advised that he is not aware of any dispute and he would resolve this with the salon. On the 3rd October Salon Sanri sent a generic message out, advising that they will not honour the vouchers as they were sold fraudulently and have opened a case with the police. Upon requesting the SAPS case number - no-one from Salon Sanri has responded. I then contacted Garth again who advised us that he is still investigating and would provide feedback. To date, NO FEEDBACK. <br> <br> Clearly Salon Sanri is part of this whole voucher scam and now are claiming to be the innocent victims in this.<br>
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (83.33333333333333%)
1 Star
1 (16.666666666666668%)