LO
Laetitia O
Active since Oct 2018
14
Reviews
0
Industries
Reviews
14 reviews12 months ago
Appalled and Disgusted by Ongoing Incompetence and Mishandling of Account
I cancelled my fibre service back in July 2024. At that time, all payments were made in full and the device was collected as per procedure. Everything was settled. Fast forward to 23 April 2025, and I receive a completely out-of-the-blue notification informing me that I’ve been handed over for supposed non-payment. Naturally, I reached out for clarification — only to be met with complete silence for over three days. When I finally heard back, I was told to contact the collections department, who then provided me with an incorrect email address. At no point has anyone provided me with the details I requested: Where exactly is this alleged outstanding balance? When was I contacted about it? What proof do you have that I was even informed of this before being handed over? Not one of these questions has been answered. And yet, I can produce a complete paper trail — emails, live chat transcripts, proof of payment — showing that I fulfilled all obligations and acted in good faith. The level of service I experienced while being a customer was already disappointing. What I’m experiencing now is nothing short of appalling. Your team’s lack of accountability, disregard for customer communication, and sheer negligence in handling this matter is disgraceful. I expect this issue to be resolved immediately, with written confirmation that the handover has been retracted, and a formal apology for this gross mishandling of my account.
411 replies
15 months ago
I was assisted by Kabelo, he was not only very professional, he was friendly and knowledgeable
I was assisted by Kabelo, he was not only very professional, he was friendly and knowledgeable. Really went the extra mile with my query and explaining everything in detail.
53 replies
15 months ago
Exceptional Dining at Assado Restaurant in Alberton!
If you're looking for an unforgettable dining experience, Assado Restaurant in Alberton is the place to be! From the moment you walk through the door, the friendly and welcoming staff set the tone for a truly memorable visit. The service here is phenomenal—every staff member goes above and beyond to ensure you feel comfortable and valued. Whether it’s recommending dishes, accommodating special requests, or simply checking in to make sure everything is perfect, their commitment to excellence shines through. The restaurant itself is spotless, with a clean and inviting atmosphere that makes you want to linger longer. It’s clear that attention to detail is a priority, from the pristine tables to the overall ambiance. The food? Absolutely divine! Each dish is prepared to perfection, bursting with flavor, and beautifully presented. The menu offers a great variety to suit all tastes, and the pricing is incredibly reasonable for the quality you receive. Assado Restaurant in Alberton is a gem where exceptional food meets outstanding service. I highly recommend it to anyone looking for a combination of great prices, a welcoming environment, and an all-around excellent dining experience. 🌟🌟🌟🌟🌟
0 replies
23 months ago
Utter uselessness
If I could leave a no star, I would I have been trying to reach Paypal to help me log into my account for months. You cannot get them if you are unable to log in this is pathetic. I can not do anything with my account as I can't log in you reach out via social network and they ignore you
0 replies
29 months ago
Makro delivery pathetic
I placed an online order well before noon in order to ensure my delivery will be faster. To date my order is still just on confirmed. You try call the number provided stay on hold for well over 8 minutes just to have the call cut. You email just to receive we are experiencing high email and call volumes we will get back to you. All I want is my order and some communication. We order online for delivery due to work schedule and now it is a waiting game and extra expenses having to go get small food items etc we are waiting on that have run out. Pathetic
129 replies
36 months ago
The store that makes you smile - Burger Perfect Verwoed park
Burger Perfect Verwoed Park not only has fantastic food but also has one of the friendliest efficient staff. We were helped by a gentleman by the name of Leo, he was professional, friendly, and welcoming. I highly recommend Burger Perfect Verwoed Park.
0 replies
38 months ago
NO AFTER SALES SERVICE OR INTERNET SERVICE
I have logged numerous tickets in the past two weeks and still awaiting a response. The "live chat" is just as pathetic as their after sales service, non existent. You call and get placed on hold. Internet service keeps dropping on a frequent basis. I have to make use of a back up LTE at an extra expense due to the frequency of not having an internet connection. Will not be referring anyone else to them
212 replies
41 months ago
Spar false advertising and rude management
Ended up driving to four different spars to try get black friday specials as they advertise each location in Alberton no stock. You ask to pay and then come collect once stock has arrived and get told no. No alternative is offered. Not only have I experienced this today. It seems to be a general occurance on most of their specials. Management is rude and has no problem telling you to go elsewhere if you are unsatisfied. I will be doing just that.
0 replies
46 months ago
MFC waste of money
You can never get through to a customer representative, or technical support. No contact number that you can phone. We have uninstalled the app and reinstalled it, submitted images of the technical problem, and lodged complaints and no one gets back to us. Completly useless
0 replies
64 months ago
Best to go to
Excellent service, always willing to try help where they can. Friendly staff and the owner is just amazing. Thank you for the great service
0 replies
Review Distribution
5 Star
5 (35.714285714285715%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (64.28571428571429%)