WN
Wes N
Active since Nov 2018
40
Reviews
0
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Reviews
40 reviews3 months ago
Unequal Portions: GreatLinking favours certain clients above others, even if we are all charged the same price.
Be aware that this company does not treat its customers fairly: Portion sizes are not established by price: it is established by who you are friends with. If the server you end up with on Monday likes you, then the portion size is big, If the server you get on Tuesday does not like you, or if you even DARE to ask certain servers what the portion size is, then you get stared at and not served. If your servers do not know what the portion size is, how do you determine the price of a meal? How do you run your business if there are two different portion sizes: one size for the people you like, and a different size for the people you do not like?
0 replies
3 months ago
Bad taste: Tasko Sweets, Ferndale on Republic, sells expired sweets
Tasko Sweets, Ferndale on Republic, sells expired sweets. I told them the sweets bought from them in October 2025, not yet expired - were already off when I opened it. No refund. Then in December 2025, they're selling more expired stock. Stock sold in December 2025, which expires in December 2025. I point out the expiry date when I get to the till, and they say there is nothing they can do about it. Well, actually, there is: Stop Selling Expired Stock!! "Expiration Date" indicates the food is Expired. No longer edible. Not safe to consume. Expired. How is it that a customer has to explain the term "Expired" to a Tasko Sweets retailer? Ferndale on Republic Tasko Sweets: How is a retailer allowed to sell expired food?
0 replies
5 months ago
Hedhealth is Fed*****th: Live Chat Agents go into *****th Mode instead of helping clients
You deserve ZERO stars. I am getting ZERO response to the Live Chat. Cut off time and time again. What is the live chat for if you ignore clients? Then when I try to log a complaint the system does not work??!! Not impressed. Contact me for the screengrabs.
53 replies
9 months ago
UberEats Randburg "Eats" your Rocomamas and KFC food instead of delivering it.
Yesterday I ordered Rocomamas through UberEats. I was waiting at my gate, as the app said the driver had arrived. He had not arrived: there was no-one but me there. I called, left messages, called, left messages: 8 calls in total: unanswered. Two messages left: ignored. No answer, no response to the messages. Then I get a message that my food was delivered, with a photo of some random spot which looks nothing like the delivery address: and it was certainly not taken where I was standing, because it was just me there. The driver's name is Amisi, who is a "top-rated courier". I want to know where is my delivery from this "top-rated courier". I certainly do not have the delivery. I do not know where the photo was taken, but it certainly was not taken at the delivery address where I was standing. What do you call it when you pay for something and you do not receive the item you paid for? And said item was succesfully handed over by the restaurant to the delivery driver who did not deliver it to you? There's a word for it... Just by the way - this is the 2nd time this has happened: the first time was with KFC. This is the first time I am complaining about it on this forum. So yeah, unless you want to pay for food that is eaten by someone else, do not use UberEats in the Randburg area.
0 replies
9 months ago
Cresta Chateau Gateaux: shoddy and dishonest service from Chateau Gateaux Cresta. Staff seem to have a big challenge with being honest.
Ordered through Über. The shop packed the wrong thing then had the audacity to blame the driver from Über. Llease tell me: if the shop packed the rightthing, How Wxactly did the Über driver manage to deliver the wrong thing? Did he bake a slice of cake on the way to my house to swop out on the ride? And still manage to arrive here with a sealed bag and sealed cake boxes??!! Obviously the order was messed up by Chateau Gateaux Cresta. Why can they not just be truthful and admit that they made a mistake. And then rhey cut off when I phoned: dropped the phone in my ear. Very professional service!! I will not order from Chateau Gateaux Cresta ever again. They have very little regard for their customers, and take very little pride in doing their job well. You should be ashamed of yourselves.
0 replies
11 months ago
Ignite Fitness: Cannot Ignite even a small sweat when there is no Gym.
If I could give a Zero star rating I would. Joined last year in May at the Randburg Branch, in Ferndale, close to the Ferndale on Republic shopping centre. Paid for a full year, and two months after I joined, the Ignite Fitness club closed down. No Refund, Zero communication about a refund, no follow-up to my e-mails. So I paid, in effect, 12 months' membership fees for 2 months' access. What an Excellent deal for Ignite Fitness...Not such a good deal for me. There are 5 Ignite Fitness clubs remaining in South Africa: Ignite Claremont, Ignite Somerset West, Ignite Port Elizabeth, Ignite Southgate Johannesburg, and Ignite Menlyn Pretoria. Just to give you an idea, when I joined the Ignite Fitness Randburg club, it was a 7 minute drive from me: WITH traffic. I live in the north. Southgate is a 27min drive for me (if there is no traffic), Menlyn, about an hour and 15mins drive if there is no traffic. Now, to top it off: Ignite Fitness Keeps Sending Me E-mail invites to take out a new membership with them; after they've left me hanging with an unfulfilled contract of 10 months and no communication about re-imbur*****t because the Ignite gym closed down two months after I joined!! Terrible customer service: The Absolute Arrogance and Gall of this Wet Blanket. Getsupport@ignitefitness.com: KINDLY re-imburse me and STOP inviting me to join your other 5 gyms across ALL of South Africa: I Am Not Interested, Because I Do Not Know How Soon They Might Also Be Closing Down: Last time, I trusted your marketing team and two months later it was Proven That Ignite Fitness Randburg was Not to be Trusted. Refund me and Tell your Marketing Team to Stop Contacting Me!!
0 replies
13 months ago
Sending a post dove with the parcel might have been more effective than relying on Aramex Cape Town. Teriible service.
Pay a R99 to have a package delivered to Cape Town from Johannesburg. Had THREE FAILED DELIVERIES so far. Phoned in to the CT Aramex Call Centre yesterday (4 separate phone calls) because the WhatsApp Customer Service takes forever to get back to you. Left Clear instructions yesterday - with a reference number. THREE TIMES (three different calls) that the Client CANNOT receive package Before 13:00 in the afternoon. For three days now, they Keep on delivering Before 13:00. Gave Aramex Cape Town a window of 13:00 to 17:00 to deliver, Yesterday and again Today. That is a window of FOUR HOURS in which to drop a package. FOUR HOURS!! This is now DAY 3 of them trying to deliver BEFORE 13:00. It feels like Aramex Purposefully goes out of their way to NOT deliver at a time when the client is at home. Dear Aramex Cape Town, you are the worst experience I have ever had with a courier service. And I paid for this service. Waste of money.
0 replies
14 months ago
With GreatLinking your catered meal should be linked directly to the trashcan. Do not use them.
GreatLinking is the company who provides food for our canteen. BIG MISTAKE. Their food is substandard, their staff untrained in the basics of dishing up food and knowing what you are serving, and their management on site cares very little about the level of service or the quality of food put out. Recipes are inconsistent, Quality is inconsistent, sometimes chicken is still ****** inside. This company is Terrible - PLEASE DO NOT let them cater your events: they are late, lazy and do not care to improve at all. Sauces on things like Beef Stroganoff is like water. Potatoes in potato salad is often not cooked. Eggs on sandwiches have bits of shell in them. Peppers are served with the seeds and are often slimy. Even cooked peppers are slimy. Lettuce leaves are often brown. Even though they used to serve French toast, now they do not know what it is.
0 replies
14 months ago
HiFi Corporation Northgate does Not Return Calls, do not care about Online Purchases.
Bought a washing machine Online from HiFi Corporation on Thursday 09.01.2025. Of course, I paid Immediately. Machine was delivered on the Wed15th Jan by a delivery service as it was an online purchase. The machine is too big for the space I have, so I want to return it for a refund. Spoke to HiFi Corp Northgate on the 14th of Jan, the 20th of Jan, the 24 of Jan, and again today on Thursday the 6th of Feb. With every previous call I was told I have to come in to the store physically and they will get back to me regarding the courier pick-up. I told HiFi Corporation Northgate that I Cannot transport the machine myself, as I bought it Online. I was told on the 14th, the 20th and the 24th that the store will get back to me with arrangements for the courier to pick the machine back up. They did not. Today I phoned again. Spoke to the Assistant Manager this time, as the manager was busy. Today I hear, I do not have to come in in person, they will arrange the courier for tomorrow, BUT refunding me will take 7 working days because it was an Online purchase. So, if you had known this SINCE the 14th of Jan when I first contacted HiFi Corp Northgate, WHY was I not given this info then? Why give me Incorrect Information for 3 Weeks? Why not get back to me? I paid immediately, I've waited since the 14th of Jan and I expect to be Refunded Tomorrow. You have known I wanted a refund since the 14th, but you have kept ignoring me for 3 weeks, Not getting back to me. From the 14th, it has been Far More than 7 working days, so you need to make a plan to have my refund ready Tomorrow, Fri the 7th. It Is Not My Problem that you did not keep me informed - if your internal admin takes 3 weeks to get to the correct information, that is not my problem. This is not the way you treat a customer. Sort this out. I paid immediately, you have been faffing about for 3 weeks.
0 replies
15 months ago
HiFi Corporation Northgate: Happy to deliver, But Totally *********** to pick up when online purchase washing machine is rejected.
HiFi Corporation Northgate: Online purchase. HiFi Corporation Northgate (Pepkor Lifestyle) is happy to sell to you online and arrange for a delivery but they are unwilling to arrange a pick-up for a return if the product is rejected. Keep on being told "I shall ask my manager" and "My manager will get back to you", but the "Manager" Never comes back to you. HiFi Corporation Northcliff, I bought online because I needed the product delivered. I paid instantly and received the product a week later. Now that the product needs to be returned you are silent. Are you seriously telling me you cannot arrange for the same courier who dropped off to pick up? We are talking a washing machine here, it is not as if I can load it into my boot and bring it to you!! Catch a wake-up and make a plan. I paid for delivery to me. I will pay the same amount for delivery back to you. Provide proper customer service with a "Manager" who actually gets back to me.
0 replies
Review Distribution
5 Star
4 (10%)
4 Star
0 (0%)
3 Star
2 (5%)
2 Star
10 (25%)
1 Star
24 (60%)