CG
Clinton G
Active since Nov 2018
12
Reviews
0
Industries
Reviews
12 reviews2 months ago
Great service from the Aquazania team
Just wanted to compliment these guys for the great service they provide. I have had a water cooler and water rental with them for a few years now. They are always reliable with their delivery and always help even if it is a last minute request to deliver additional water. My cooler was also damaged after a few years of use and was replaced within 2 days of requesting a new. Thank you very much guys, keep up the great work.
0 replies
7 months ago
********** by Avis PE
We hired a Mercedes Vito from Avis PE. When we got there their was no Vito, instead they gave us a Toyota mini bus, we done all the checks with the attendant and once completed when we jumped in the van we realised is was a manual which we did not want. I then went to ask for another vehicle which they then provided a VW transporter. When we looked at the van it already had a repaired windscreen chip on it which the attendant saw but for whatever reason he did not note it down as all the paperwork was done on the previous vehicle. When we then returned the vehicle the new attendant noted the damage down. We then told him what had happened and that it was preexisting damage, we even wrote it down and signed. Few weeks after not even getting our deposit refunded we were then charged R2600 for this damage. After calling the call center they said they cannot help and referred us to the branch manager, Nadia Lawrence which we have sent multiple email and no reply. This is really shocking service from Avis who are baltently ripping customers off.
0 replies
26 months ago
FNB Accounting System seriously broken !
Shocking service from the FNB Accounting platform team. They accounting system they offer their clients is seriously broken ! Going back and forth with their support team, extremely slow if no response, solutions offered does not work and their support team cant even logon to the system< now I have two financial years messed up.
56 replies
31 months ago
Shocking management of my Kruger Rands
Totally shocking management of my Kruger Rands storage and retrieval. From not having the relevant contracts in place for storage, not knowing how many coins I have in storage, now I am trying to retrieve my coins and cannot get a proper invoice so my insurance can cover my coins, and no response from multiple emails. To think you trust these guys with your money !
56 replies
48 months ago
Horrendous after sales service, Game Fourways
My washing machine which has an extended warranty stopped working. Spoke to the staff at Game Fourways and had to wait weeks before someone came out and this after multiple calls & emails. A few weeks later the machine breaks again and now it is over a month since I reported it and still no one to come out. Again numerous emails, calls, whatsapps even to sales manager Alison.
0 replies
55 months ago
No response
I have sent numerous requests via email and also called a few times but no one responds. I need to confirm whats the status with my flights that I need to re book due to a cancellation but cannot get through to anyone.
0 replies
59 months ago
No words !
After numerous emails, calls and hello peter reviews, still no response from Edgars. I continue to get billed incorrectly, charged interest and services fees which I dont know for what. Also after paying my account on time for the last 20 years the one month i pay them less due to their confusing statements they mark my payment record with missed payment.
0 replies
63 months ago
Unknown Interest & Service Fees !
I am getting charged both interest and a service on my account for months. After emailing them twice, still no reply after a month. Also received an email requesting to close my account when I did not, also no response to my email.
0 replies
65 months ago
Shocking Customer Service !
Shocking service from Old Mutual insurance, after trying to get a hold of someone from their call center over 4 times and been diverted to multiple people who could help me or just got diconnected, eventually reciebed an email address to contact them on. After emailing them with my query to add a product to my policy the responded to say they cant find any policy on my ID number and they requested policy number. Then sent them my policy number and the respond to still say they cannot find anything. I am highly concerned not only with the shocking service but am I actually insured ! They sure don't have an issue with debiting my account every month though !
56 replies
70 months ago
Absa verification system
After numerous attempts to contact the Absa call center and follow their automated telephonic authentication system which sends you and sms which I did not receive and then gets stuck in a loop with no way to talk to an agent. I then eventually use an alternate option to get to an agent Jolene. Then using the same authentication system I did not get the sms. I then went through the normal validation process address, email, phone etc. which the agent made very clear that was a third party system that they use. After verification and changing my email which was my reason for my call I inquired about how to fix my cell phone issue so I don't have the same issue again. I was quite rudely told repeatedly that it is not Absa's system but a 3rd party verification company that I need to rectify my phone issue with, which 1, my phone number was correct on their system, 2 I have had this number for over 17 years and 3, I did not have this issue with any other provider. I then asked to speak to a team leader who was apparently not available and the agent said I will also get the same response from them. I don't understand how Absa can use a system that does not work and then make it the clients problem to go fix it with a 3rd party that they use. Surely Absa should facilitate this issue on behalf of the customer as it is their system choice. So with no resolution I will probably have to go through the same drawn out process just to get anything done, very bad user experience and service.
105 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
11 (91.66666666666667%)