Clinton G

Active since Nov 2018

Reviews

Industries

Reviews

12 reviews

4 months ago

STAY AWAY - Mafadi Property Management

Mafadi manages a complex I own an apartment in. For the last 15 years that I owned this unit, not once have I paid my levies late, yet any other bill of mine. Due to errors on their side the started send me arrears demands and charging me for each letter and sms. I then starting receiving defamatory emails with false accusations from their staff, I sent numerous emails requesting a call to multiple staff members and including their MD, no response and I am still getting these notices. Apart from this, I am still waiting years for exposed wiring on the outside of my unit to be fixed, again no responses from them. Shocking service from these managing agents, would not recommend them.

0 replies

Aquazania

6 months ago

Great service from the Aquazania team

Just wanted to compliment these guys for the great service they provide. I have had a water cooler and water rental with them for a few years now. They are always reliable with their delivery and always help even if it is a last minute request to deliver additional water. My cooler was also damaged after a few years of use and was replaced within 2 days of requesting a new. Thank you very much guys, keep up the great work.

0 replies

Avis

10 months ago

********** by Avis PE

We hired a Mercedes Vito from Avis PE. When we got there their was no Vito, instead they gave us a Toyota mini bus, we done all the checks with the attendant and once completed when we jumped in the van we realised is was a manual which we did not want. I then went to ask for another vehicle which they then provided a VW transporter. When we looked at the van it already had a repaired windscreen chip on it which the attendant saw but for whatever reason he did not note it down as all the paperwork was done on the previous vehicle. When we then returned the vehicle the new attendant noted the damage down. We then told him what had happened and that it was preexisting damage, we even wrote it down and signed. Few weeks after not even getting our deposit refunded we were then charged R2600 for this damage. After calling the call center they said they cannot help and referred us to the branch manager, Nadia Lawrence which we have sent multiple email and no reply. This is really shocking service from Avis who are baltently ripping customers off.

0 replies

FNB (First National Bank)

30 months ago

FNB Accounting System seriously broken !

Shocking service from the FNB Accounting platform team. They accounting system they offer their clients is seriously broken ! Going back and forth with their support team, extremely slow if no response, solutions offered does not work and their support team cant even logon to the system< now I have two financial years messed up.

1 reply

Game

52 months ago

Horrendous after sales service, Game Fourways

My washing machine which has an extended warranty stopped working. Spoke to the staff at Game Fourways and had to wait weeks before someone came out and this after multiple calls & emails. A few weeks later the machine breaks again and now it is over a month since I reported it and still no one to come out. Again numerous emails, calls, whatsapps even to sales manager Alison.

0 replies

Kulula.com

58 months ago

No response

I have sent numerous requests via email and also called a few times but no one responds. I need to confirm whats the status with my flights that I need to re book due to a cancellation but cannot get through to anyone.

0 replies

Edgars

63 months ago

No words !

After numerous emails, calls and hello peter reviews, still no response from Edgars. I continue to get billed incorrectly, charged interest and services fees which I dont know for what. Also after paying my account on time for the last 20 years the one month i pay them less due to their confusing statements they mark my payment record with missed payment.

0 replies

Edgars

67 months ago

Unknown Interest & Service Fees !

I am getting charged both interest and a service on my account for months. After emailing them twice, still no reply after a month. Also received an email requesting to close my account when I did not, also no response to my email.

0 replies

Old Mutual Insure

69 months ago

Shocking Customer Service !

Shocking service from Old Mutual insurance, after trying to get a hold of someone from their call center over 4 times and been diverted to multiple people who could help me or just got diconnected, eventually reciebed an email address to contact them on. After emailing them with my query to add a product to my policy the responded to say they cant find any policy on my ID number and they requested policy number. Then sent them my policy number and the respond to still say they cannot find anything. I am highly concerned not only with the shocking service but am I actually insured ! They sure don't have an issue with debiting my account every month though !

1 reply

Absa

74 months ago

Absa verification system

After numerous attempts to contact the Absa call center and follow their automated telephonic authentication system which sends you and sms which I did not receive and then gets stuck in a loop with no way to talk to an agent. I then eventually use an alternate option to get to an agent Jolene. Then using the same authentication system I did not get the sms. I then went through the normal validation process address, email, phone etc. which the agent made very clear that was a third party system that they use. After verification and changing my email which was my reason for my call I inquired about how to fix my cell phone issue so I don't have the same issue again. I was quite rudely told repeatedly that it is not Absa's system but a 3rd party verification company that I need to rectify my phone issue with, which 1, my phone number was correct on their system, 2 I have had this number for over 17 years and 3, I did not have this issue with any other provider. I then asked to speak to a team leader who was apparently not available and the agent said I will also get the same response from them. I don't understand how Absa can use a system that does not work and then make it the clients problem to go fix it with a 3rd party that they use. Surely Absa should facilitate this issue on behalf of the customer as it is their system choice. So with no resolution I will probably have to go through the same drawn out process just to get anything done, very bad user experience and service.

1 reply

Review Distribution

5 Star

1 (8.3%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

11 (91.7%)

Clinton G

Reviews

STAY AWAY - Mafadi Property Management

Great service from the Aquazania team

********** by Avis PE

FNB Accounting System seriously broken !

Horrendous after sales service, Game Fourways

No response

No words !

Unknown Interest & Service Fees !

Shocking Customer Service !

Absa verification system

Review Distribution

About

Community

Businesses

Follow Us