KK
Kirti K
Active since Nov 2018
9
Reviews
0
Industries
Reviews
9 reviews5 months ago
Total disregard
My experience with MyVoltage (Pty) Ltd has been unacceptable, unprofessional, and frankly shocking. Since August 2025, I have faced ongoing issues with their app and electricity service, and despite repeated payments, technical errors and delays have never been resolved. Key issues include: Inconsistent electricity unit allocation: Payments are made on time, yet units are loaded at random times. There is no reliability, no explanation, and no accountability. Ignored emails and lack of transparency: My detailed emails, including one on 31 October 2025, requesting documentation, tariff confirmation, and system logs, were ignored. MyVoltage made promises to connect me with OZOW and provide records, but nothing was delivered. ********* technical support requests: The MyVoltage technical team asked for physical access to my mobile phone — despite it being linked to banking credentials — instead of performing standard remote troubleshooting. This is invasive, unsafe, and unnecessary. Dismissive and selective communication: My emails have gone unanswered, yet public reviews were addressed only with requests to remove them rather than resolving the issues. Improper deflection: MyVoltage referred me to my estate management to resolve app issues, which is completely inappropriate and irrelevant. Failure to acknowledge technical evidence: Detailed logs and feedback showing server-side errors were ignored. The app continues to be non-functional due to their negligence. I have continued to pay for services I cannot access, and MyVoltage’s lack of action has caused stress, inconvenience, and financial loss. They have repeatedly failed to comply with basic consumer rights and professional standards. I strongly advise anyone considering MyVoltage to avoid them. Their repeated failures, ********* practices, and lack of accountability make them unfit to provide a service that customers rely on for essential electricity supply.
53 replies
7 months ago
******* at Superbalist warehouse
Since the 5th of September a Mango dress I returned has been apparently missing. The gross incompetence is absolutely shocking!!! You have ******* working in your warehouse and clearly no system in place. I will be reporting you and posting this all over social media. Be careful if you're returning an item to Superbalist. They have ******* at their warehouse. You will end up paying for an item someone else is going to use!!!
0 replies
7 months ago
Total incompetence and nonchalant attitude
Absolutely shocking service! I have been waiting for over a week for this issue to be resolved, yet there has been no response, no feedback, and no attempt to fix the problem. I even took the time to confirm with FNB, and it is clear the fault does not lie with them. The app does not work as it should, and the company shows zero accountability. To make matters worse, I am still expected to pay service fees to a provider that offers no service and has demonstrated complete incompetence. This level of neglect and lack of communication is unacceptable. I would not recommend this company to anyone. Interesting that you responded faster to this review but it took you days to respond to my feedback regarding the payment issue on your app. And once again, I only received a response after I sent a 4th email stating I have received no response. You have listed points on here in response to my review that makes absolutely no sense. You spent so much time writing out a response yet you can't actually respond to a client unless the client sends you multiple emails. Furthermore, your services are not free. I pay a fee for your services, so stop being delusional. I have been waiting for a response and service to rectify this on going issue since the 21st August. Since the 21st of August I have had no feedback or assistance, yet I was sent an email asking me to remove my review. Utterly shocking! Furthermore, I have been sending multiple messages on their so called WhatsApp support number. My message since 10:26 this morning have been read and ignored. Utterly disgusting!I even sent through technical information to assist you—still no response. And before that, I received a nonchalant email from someone named Riaan, stating that it was estate management’s responsibility to fix the issue, which is completely untrue as this problem lies with your app. It is shocking that I, as a paying customer, have to chase after a service provider, provide technical guidance, and still get no resolution. Instead of fixing the problem, I was even asked to remove my review. This is incompetence at its highest level.
106 replies
12 months ago
Refund not reflecting
Made 18 calls and sent over 10 emails. Calls not answered and emails not responded too. Refund hasn't been adjusted on my profile for days, yet the merchant and payflex sent emails confirming the refund was approved. I will be laying a formal complaint with ombudsman and credit bureau.
0 replies
25 months ago
Appalling food
Good day We stayed at the property on Saturday. The room was excellent, but the service and the standard of food were shocking. I booked through booking.com. I have booked multiple times through booking.com for many establishments, and the process has always been to pay on arrival. Your receptionist took it upon herself to request payment before our arrival, causing my payment to decline and incurring unnecessary charges on my side and further embarrassing me in front of my partner. I have experienced ***** on my account/card multiple times. Hence, I have to authorize payment. No communication or mention was made that I would need to make prior payment. I would have been happy to make payment prior if it had been communicated. Your staff are friendly but untrained and have little to no knowledge of what you offer or your services. We decided to have drinks at the bar before dinner. Your drinks menu is limited, and you do not offer ****tails. I received little to no assistance on what could be made for me. And I was told to get up and go to the bar because both gentlemen working in the bar area had no clue about what you had in stock ,which was even more shocking because your alcohol options to make up a ****tail are so limited. I then explained to the barman what combination he could do for a ****tail. Dinner was appalling. We requested a wine menu which took forever to arrive as you only have one wine menu for all guests. The bread box/basket was bizarre. Clearly bought in commercial sour dough bread, bland meat***** , shortbread biscuits, and lurpak butter still in its original packaging. Starters: Duck carpaccio with a homemade store bought Sriracha, blueberries, and kewpie mayo, completely different from what was indicated on the menu. My mind is completely blown at this combination and the sheer lack of skill or knowledge used to execute this poor menu. This was served on lettuce, which also blew me away. The succotash was just poorly executed veggies and canned beans in a pool of vingary dressing. Mains: A very average piece of salmon that was slightly overcooked, again with drops of kewpie mayo and poorly cooked veggies. It had possibly parsnip puree or a watery cauliflower puree. Store bought sweet chili sauce was also on the plate. All food was underseasoned. There is no salt or black pepper for the table. The waiter did not know what the gram of the beef was or the cut of the beef when we inquired, so my partner opted for the fish. The waiter first stated that it was 500g, which we knew was definitely wrong. FYI- There is no such thing as a ballontine of fillet. And there is incorrect spelling on your menu. Succotash should contain corn, and it did not. Cauliflower steak was undercooked. Again, poorly executed and undercooked veggies. The Tandoori sauce tasted nothing of Tandoori and was too creamy. Dessert: The chocolate fondant was overcooked, and the outer was chewy. Also, eggy in taste. The ice cream was just regular commercial vanilla ice cream. The lemon tart was soggy, chewy, overworked pastry, eggy lemon curd filling which tasted of nothing but egg and the fridge. You can tell that it was old and kept in the fridge uncovered. There was some crumbled meringue on the top, also old and dusty in texture, which happens with old meringue. The ingredients used to prepare these meals are of poor quality, and there is definitely little to no skill in the kitchen. Such poor food and service really ruins the entire experience. Breakfast was poor as well. Soggy, undercooked poor quality croissants, cheap cuts of ham. There is no teas****s to eat the yogurt cups. Scrambled eggs were overcooked. Asked for the beef sausage to be swapped for bacon. Still received a beef sausage on the plate. The beef patty was tough. Mushrooms had no flavor. Tastes of microwaved mushrooms. Mushrooms were overcooked. I asked for regular ground coffee, as only decaf was offered in the room. We were sent decaf coffee again. No offering of toast of breakfast juices was offered. Anything we asked, staff did not have an answer or knowledge of. One expects a far better service and dining experience from a 5 star establishment. Sadly, I would not recommend this establishment to anyone. Received a total generic, indifferent response from the GM. One can tell by his response and how this establishment is currently being run that there is a total intransigent attitude. Just disgusting.
0 replies
41 months ago
DC Events Johannesburg -Natalie
My staff and my 64 year old Mum had to wait for 3-4 hours for Natalie's service providers to clear their set up, yet they were given notice of our breakdown times and set up times. Set up is only allowed 1 hour prior to the event yet they brought their service providers the day before without any prior arrangement. Natalie asked to use our electricity connection and we stated their would be charge. This was the first week in November. She has failed to make payment and ignores my messages. Very unprofessional. @daconevents
0 replies
46 months ago
False information
We take the time to fill out an online application, register and then 2 days later get informed they cannot service our address because it’s a small business. The online registration form asks for a business address and company name including a vat number. They have absolutely no clue what they are doing and the knowledge and competency is sorely lacking! I was told and it was insisted that I have to cancel my account online myself and that it can’t be done from their side , then suddenly the account is canceled on their end! I don’t even know if this can be deemed as incompetency or rather blatant false information and advertising!
0 replies
51 months ago
Terrible Service
After over year of absolutely appalling service and no communication my device was finally collected by Ikhokha. The device was collected on the 14 January and I have still not received my refund.
265 replies
90 months ago
Terrible service and shocking response
I received the most appalling service from Paper Packaging Place yesterday. I placed an order online on Tuesday evening,paid in full including the extra pay and clear fee and sent an email with proof of payment to the email address on your website (copied and pasted from your website). I then called your store on Wednesday morning to confirm my order and to make sure the order would be ready as my sister in law was collecting for me. The lady said she hasn’t received proof of payment. I said I did send through proof of payment to the email address on your website. She then said she would call me back. She never called back. My sister in law arrived at the store only to be told the order is not ready and that they have not received proof of payment. She had to wait for the order to be put together at your warehouse and then you insisted she email through proof of payment and would not let her go until you received the email. To top it all off, when we begin to make the boxes 8 out of 14 boxes are not the same as the ones I ordered online. I have never dealt with a business that has such a intransigent attitude. You are a very disorganized business. Your staff had no clue about my order even after all the effort and expense I went through as a customer to make sure the order would be correct and ready on time. Thankfully my customer was not fussy and accepted the boxes as is with the confectionery made by me. I will neither on a business capacity or personal capacity be supporting your business in the future. I then received a lame response from the owner to my google review which stated that they are not a retail store. So what the establishment is saying is that because they are not a retail store but sell products so in turn they should be excused for bad service and giving the customer the incorrect order. I posted this review on their Facebook page, they in turn blocked me from their page and then after my Mum posted the same review on their page, they blocked my Mum. I have never come across such pathetic, immature & disgusting behaviour and attitude from a business. You cannot take criticism which could in turn improve your business and further more you behave in such a manner to another business which is supporting you! Do you really think I’m going to waste my time and petrol to come to your disorganized business to correct an order you got wrong. I have photos of the incorrect boxes and a message from my clients accepting the mixed style of boxes.
0 replies
Review Distribution
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4 Star
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3 Star
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2 Star
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1 Star
9 (100%)