HB
Heinrich B
Active since Nov 2018
9
Reviews
0
Industries
Reviews
9 reviews3 weeks ago
Utterly useless non caring car track
It seems every time I want a response from a do not care Cartrack, I must go online. Just do not care, or is too useless to operate a CRM. That is why I am cancelling immediately and I am stopping my debit order immediately. I must always pay - I send emails and website requests and they send you a reference number, then nothing. First their camera does not work and then their app does not work and then you cannot reach them after hours (despite promises when I signed up). When it comes to my daughters' safety I DO NOT PLAY AROUND. It is like this is a company run by a group of people lying on their beds with laptops and an internet connection. Perhaps they do not understand a CRM and just have an e-ticketing system.
3 replies
1 month ago
Incorrect cartrack certificate issued. Unable to correct
Suck at communication. Do not care attitude. Do not respond to online messages. Unable to provide correct certificate for my daughters' car. trying to communicate for almost a month now. No conclusive record of online messages from website - am not sure if the reference below pertains to certificate complaint - had a problem with the camera also, which was resolved
1 reply
5 months ago
Internet router for my daughter not being delivered and I Paid
Internet router for my daughter not being delivered and I Paid
0 replies
29 months ago
Outdoor Warehouse Silver Lakes
Outdoor Warehouse Silver Lakes have been my goto for many years. Had issues "out of warranty" and when the OEM did not care to resolve them, outdoor warehouse did it on my behalf. Great branch manager, great staff, great service.
0 replies
31 months ago
Haval Hatfield Great Service
I recently had my GWM P-Series LX serviced at Haval Hatfield. I also requested some advice and quotes for additional work. For the latter I use their email service. In both instances it was such a pleasure to deal with them. Quick feedback and response and immediate solutions to queries and quotes. I did not have to call back time and time again, which is unheard of from most companies you deal with.
0 replies
42 months ago
enquiry 281122001150 - no help from GEMS
I contacted GEMS (email) in November regarding frail care (my mother had a stroke) and items I wanted to see on my home page (view balances of individual members not only the complete total). Today I decided to call their call centre. utterly useless experience as the agents talks from a script and cannot help. GEMS does not answer emails or return calls. they put you through from one agent to the other and the calls only seems to die - when you do reach someone, it is the wrong department. They do not respond to mails - they commit to calling back within 48 hrs -another lie.I am still without answer on ref 281122001150. As a government employee I am forced to use this absolute useless institutions who gladly take, but does not even have the decency to talk to an individual
2 replies
56 months ago
FRUUGO, dangerous and useless.
If I could give FRUUGO a zero rating, I would. They have a legit website in SA it seems, but mislead people by not telling that they are a middleman using chinese businesses. They promise delivery to your door, but I had to phone customs and a useless postal services - still no package. They gave me several tracking numbers, one lead me to a site containing malware that had no tracking at all. Obviously they are a fraud or opportunist. They also do not read enquiries properly, hence the replies are more or less non sensical. Their so-called help centre or one person lying on a bed using different names - who knows - are sarcastic and useless. STAY AWAY. who knows if I will get my item or my money back.
0 replies
67 months ago
Solomon Cycles Gift Acres
Unfortunately this star rating does not go into the negative. This morning I visited Solomon cycles at Gift Acres for the first and last time. What an utterly useless experience - what utterly rude and useless service. Pathetic joke of a group of people. Upon entering the store, I went to the left where a group of 5 men behind a counter were conversing and working on bicycles., No-one bothered to approach,, despite the closest gentleman being about 2 metres away behind a counter. Suddenly someone appeared from behind and they immediately assisted him (obviously they were acquainted) and helped him to carry his bikes from his car that was parked in a handicapped zone. At this stage no one behind the counter has even acknowledged my presence - So I stood still, curious to see how this will unfold. eventually I spoke up asking assistance and they told me to fetch my 2x cycles - it was also raining hard and the available legal parking was not close to the shop. Nether my family, nor I will ever return and they can read about themselves on every social media platform that there is. So, we will from now on take our bicycles to Dykor Road, where service is friendly with quality people
1 reply
112 months ago
No Communication
<p>I was referred to Tentatoria by Lynnwood Trailers & Campworld to have a new flysheet made for my tent. I contacted Rendie from Tentatoria telephonically on her cellphone ********** 890 on 16/03/2017 to enquire about a cover sheet for my tent. I needed it on 4 /04/2017. She indicated that it might be tuugh but that she will try. On 17/03/217 I handed my tent in with Marius at Tentatoria and made a payment of R650 after accpeting the quotation. I emailed the proof to Marius. I also indicated to Marius to call me should they nmot be finished in time. Since then have I made 18 calls from my cellphone and 2 calls from my office line to Tentatoria. Both Marius and Rendie promised to call me back, but have failed to do so to date. On 30/03/2017 the failed to even answer their landline and Rendie were the only one answering her cellphone. such behaviour is unmacceptable and it is clear that they do not care about customer service and nor have they heard the word. Taking my money is good enough. such action is a clear indication of the caliber/type of person that you are dealing with. I am still without a tent and is now tired of calling.</p>
0 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
1 (11.11111111111111%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (77.77777777777777%)