KT
Kayleigh T
Active since Dec 2018
24
Reviews
0
Industries
Reviews
24 reviews2 months ago
Sell stock they don't have
It seems that they list items on their website and allow you to buy them even if they don't actually physically have the stock. They let me know a few days after I bought it, waiting for my refund now. I wouldn't mind if they had some kind of warning online about stock or if they contacted me the day that I ordered.
0 replies
4 months ago
An insult to their customers
The worst experience. I have been on this medical aid for years. I chose Bonessential Select as it's supposedly a hospital plan, so you would think you would be covered for an operation in hospital right? No, they refused to pay the anaesthetist, a bill of R16000 and they paid R464. What kind of insult is this? Then the actual hospital bill, which they claim to cover, wasn't paid in full as they claim it's scheme rates. What is the point of having medical aid when we have to pay so much out of pocket?
53 replies
12 months ago
Stay Away from Artlist
Been using Artlist for the company I work for for a few years. Music is not bad but they started hassling us to upgrade our license because the company as a whole is over 50 people. It is weird to me as the company is a distributor and most of our staff work in other departments, I am the only one using the license as I work in social media and video. Canceling the subscription isn't an option because despite paying for the year, Artlist will stop you using their service if you cancel. You also can't use their music anymore once you cancel, despite being paid up for the rest of the year. They basically hold you hostage to use their service. Rather stay away from them and make sure you know what you are getting into if you choose to use their services.
0 replies
13 months ago
Be wary when doing ANC with them
They helped us draw up a marriage ante nuptial from across the country but then said they can't send us the original contract via Courier because it could go missing. I have emailed twice asking for us to get a copy of the original but they ignore my mails. I have a letter but that is all
0 replies
13 months ago
Rather look elsewhere for your special dress
After many months of dealing with Bride and Co Canal Walk I can give my full experience. I would say to the brides out there: there are other options, rather pay the fee to try on dresses at other places. It's not really the dresses, it's the majority of the staff that make the place feel like Checkers and not a unique bridal experience. From day one the process felt rushed, trying on dresses felt like an inconvenience to them. I chose my dress and it was too big so they got me a new one in a smaller size, thank goodness because the dress they sold me originally was one people had been trying on! Not brand new but they sell it to you at new prices, and their dresses are by no means cheap. You pay around R15000 or more for a chinese dress as well (Viola Chan). When the smaller size arrived I went to try it on and was sent to a dusty room with a random lady who didn't even know what she was talking about. A few months later I come back from alterations and the lady who helped me can barely speak English, she is impatient and bored. They changed the date of me receiving my dress after alterations and when I got it the same lady who helped me with alterations was so impatient, like she just wanted to leave. I said the dress looked fine and she left. leaving me there buttoned up with my brides****, we had to hang and bag the dress ourselves. (the dress had a lot of buttons too). The dress was creased too and wasn't steamed and I had to take it home like that. We then realised that she had only altered and shortened the front of the petticoat so the back was too long even when the train was up, dancing I would stand on my dress despite us going through alterations with her and asking to shorten the whole dress so that when the train was up I could dance. It was too close to my wedding to ask them to fix it and I was too scared to give it back to them. I left and made a plan myself. When steaming my own dress I saw lots of loose threads on the dress too. I don't know what they do to the staff there, I gave them all the benefit of the doubt but they are not professional especially alterations staff. The lady I dealt with also helped the groom and she forgot to adjust his pants, he had to go back to Canal Walk twice because of her issue.
106 replies
20 months ago
Ripcurl is a ripoff
Endless issues with this company sadly. I've had bikinis break by the clasp twice due to corrosion. Previous time I was sent an order they told me they didn't have what I wanted so had to substitute despite ordering online and able to put the item in my cart. Then once again I ordered something and the main item didn't come. I received no communication about this or a refund
0 replies
26 months ago
Terrible communication, zero assistance
Pretty disappointed in the lack of help/ interest in assisting me. I set up a spare account in my Standard Bank App because that's an option, so surely it will be easy? Nope, I followed all the steps but NOTHING. The account didn't seem to open because I have nothing in my app, heard nothing. No email, no text, nothing. I try SB App online chat, but no one seems to be able to assist me. I get washy weak answers from their help chat. I call the main SB number, eventually can talk to someone. She tells me the account didn't go through because they need more information from me. How was I supposed to know? I didn't receive ANY communication. She gives me an email address, says I must email digitalfufilment@standardbank.co.za.. which I did. Still no response. All I wanted was to open a spare account, I followed the steps and no one contacts me? What kind of customer service is this? I have tried emailing multiple times and just no assistance.
56 replies
26 months ago
Be careful when choosing exotic leathers
Honestly not very impressed with my experience. From day 1 it was impossible to get info and replies online, when asking about materials and queries. A leather I saw in store wasn't available online and it confused the process. Eventually ordered a couch in store in Tokai. We then decided we'd prefer a darker leather and could still make changes to our order. We looked in store and at ALL the darker leathers. We saw the Columbian black in store and were told it's a good choice because it doesn't actually scratch, you can buff it out, looks natural etc. We liked the look of a Columbian black leather in store so chose that. Fast forward to Feb and we get our couch, and it looks patchy and dusty. There's already scratches and the leather scratches at the lightest touch. Most scratches DO not buff out. It just looks dusty and weird, not what you would expect from a R30000 couch. I understand that some of these exotic leathers get patterns etc but the way my couch looks isn't how the leather looked in store in Tokai. I sent them images and they sent an inspector who basically just told me that's how the leather is and that's that. I am still unhappy and confused because the leather was definitely darker and more sleek the store, but there's nothing I can do. Emailing Coricraft is a pointless exercise, it seems no one knows how to type relies. I am not sure why you would sell leather that tarnishes so easily and looks rough like this?
56 replies
29 months ago
Never again
Sadly my first experience ordering off Oneday Only wasn't a good one. The original ETA for my order said 7-10 days. Then suddenly changes to 10-20 days. This is for an item from a Cape Town company and I live in Cape Town. I don't recommend ordering from them, it's not worth it. The prices aren't even much better
0 replies
39 months ago
Terrible communication, no one responds to queries
I have been with Bonitas for years but their lack of professionalism and terrible service is really exhausting me. I could go on forever about how they refuse to pay for things, but I have decided to stay with them for convenience at this point. My boyfriend wanted to join as a dependent. I filled in the forms and have emailed Bonitas THREE times to figure this out as he needs to be on medical aid soon and at this point he isn't sure if he wants to even use Bonitas. Maybe there's a reason people join Discovery and other medical aids. I even queried through their Membership portal and NOTHING.
205 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
4 (16.666666666666668%)
2 Star
11 (45.833333333333336%)
1 Star
9 (37.5%)