LM
Lungile M
Active since Dec 2018
7
Reviews
0
Industries
Reviews
7 reviews32 months ago
Order still on placed status 3 days later
If I could give minus a star, I would. Non existent after sales service for online purchases. When you call their line, they make you hold forever, and if you are still holding after 45 minutes, then they cut the call. Do not buy online. Rather pay a little bit more elsewhere, their promised 2-5 days delivery is a hoax.
131 replies
46 months ago
Zeehair SA Instagram scam
If I could give zero stars I would. Listed on instagram, this person only takes purchase orders via WhatsApp. She’s very responsive, until you pay. I paid for goods on 26 May 2022, she indicated that the goods would be delivered from the 3rd week of June. I’ve been trying to get hold of her for the past 3 weeks, and she made excuses about not knowing who I am (despite having sent my contact details to her via WhatsApp - which is the mode through which she does business and concludes transactions), and completely ignores all my messages (on WhatsApp and instagram) while continually posting new products on instagram. Her customer service is dismal, and I would never recommend doing business with her.
0 replies
54 months ago
Vodabucks store is a scam
If I could give a negative star, I would do so. I bought air tags on the vodabucks store, and have nothing to show for it. They claim delivery in 5-7 working days. I have an order number but nowhere am I able to track it. I get sent from pillar to post. No communication at all from Vodacom no tracking platform, just silence. Deafening silence! I’m really in a toxic relationship with Vodacom. It keeps letting me down but I always come back for more abuse. I buy data every month, but I’m always on edge. Dololo connection.
106 replies
66 months ago
Incompetent bunch!
If I could give a negative star rating, I would do so. Never ever will I entrust these bullies with my money. I’ve dealt with no less than 4 different people and to date no one can tell me what is happening with my pension and provident fund claim. When calling their call centre, expect to hold for at least 20 mins before a consultant answers. When they do eventually answer the call, they have no information, they always tell you the matter has been escalated but no one calls back. They do not care at all. I’m beginning to think that they deliberately employ delay tactics so that they can continue thieving from our money’s the so called “administrative fees”. I would never recommend this company.
112 replies
83 months ago
Cell C - shamelessly stealing from me
So I took up a data contract with Cell C in mid April, received an LTE-A router and was supposed to get 100 gigs a month. On the 26th of April, the router suddenly stopped working. I assumed I had run out of my pro rata data so I just let it go. Come May, the router was still not connecting so I went to the branch where I had taken up the contract. I was told the LTE-A connection in the area where I live had been stopped so I cancelled the contract. Cell C debited my account for both April and May however, even though I had cancelled the contract, and the usage of their data was obviously zero due to the technical issues on their side. The branch again assured me that my contract had been canceled and that my application for a refund had been submitted. Guess what, those thieves debited my account again this month (June). So now I’ve paid for 200 gig that I never could use, and there’s no indication that this will ever stop for the foreseeable future. Complaining at the branch is pointless because they are just middle men. Calling Cell C is also not yielding any results. I feel like these thieves will continue stealing from me for as long as they possibly can, and I know getting back my refund is going to be like pulling a tooth as I was already told I canceled the contract late, even though I couldn’t have known they had a technical issue, as there was never any communication from their side.
75 replies
89 months ago
FNB - disappointing service
I’m bitterly disappointed with FNB’s failure to deliver my card. I received confirmation on 13 December that my card would be delivered via takealot delivery on 18 December before 5PM. I’ve since made numerous attempts to contact takealot delivery to inquire about the delivery, and every time, after a long hold listening to their horrible music, I get promised that my card is scheduled for delivery on the day. My previous review on FNB regarding this matter resulted in a phone call from FNB on 19 December, where I was assured that FNB would ensure that the 3rd party courier delivers before 12 noon on Friday 21 December, needless to say, this never happened. I can’t for the life of me understand why FNB would tolerate such treatment of its client - unless my business is no longer welcome, in which case, I guess I should shop around for another bank.
105 replies
89 months ago
COMPLETELY DISSATISFIED WITH FNB
My card was supposed to be delivered to my worksite on 18/12/2018 via takealot delivery (which in itself is a problem as the courier does not do ID verification). It is not clear why FNB chose this courier to deliver a credit card. Anyway, I receive a confirmation that the card will be delivered before 5pm on the day agreed upon, and I cancel my leave so I can receive the card at work on the day. At about 15h30, I call the takealot delivery line, stayed on the line for over half an hour before a consultant answered, and was kept on hold for a further 25 minutes while they tried to get hold of the 3rd party courier, who then stated that they would only deliver the following day, the date that I had specifically stated to them that I would not be at work. I was promises a call back from the superiors, which never took place. I still have not received my card, I still have no clarity as to when it will be delivered, and I drove over 400km to be at work just so I could receive the card. Last week, I had another card delivered from FNB via the same couriers, and ID verification never took place, despite it being a requirement (as stated on the text message) that I bring along a form of identification. I received no less than 3 text messages, confirming that the delivery would take place before 5pm on 18/12/2018. I am completely unhappy with the use of third party couriers to deliver personalized cheque cards and credit cards, as this is clearly open to fraud. Why does FNB insist on using couriers instead of allowing customers to collect from the branch where finger print verification can be done? This is unacceptable, especially when this results in financial implications for one as it has in my case. I am unable to escalate this as I am being sent from pillar to post when calling the line given.
210 replies
Review Distribution
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2 Star
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1 Star
7 (100%)