JN
Janeline Noble-Hite
Active since Jan 2019
87
Reviews
0
Industries
Reviews
87 reviews4 months ago
Refund Still Outstanding – Ref: AADK-5205 | Poor Service & No Communication
Complaint: I am extremely disappointed with the service I have received regarding my reimbur*****t claim REF-AADK-5205 (ID: 8704250095089). I was authorised for R2,000, yet I only received R1,000, even though I paid R2,500 for this claim. I have been waiting for the balance, but nobody responds to my emails, and there is zero communication from your side. This level of service is unacceptable. You demand premiums on time every month, but when it comes to paying a valid, authorised claim, there is delay after delay and no accountability. I am requesting: Immediate payment of the remaining R1,000 An explanation for the short payment Confirmation that this will be resolved urgently I should not have to chase after what is rightfully owed to me. Janeline Noble-Hite ID: 8704250095089
53 replies
4 months ago
Complaint Title: Affinity Health Not Paying Authorized Claims — Leaving Me Embarrassed and Chased for Accounts
Complaint: My name is NOBLEHITE, JANELINE GRIZELDA, medical insurance number 2864420750. I am extremely disappointed with the ongoing issues I am facing with Affinity Health. They issued authorizations for medical consultations, yet failed to pay the claims — and now I am being chased by the doctor’s rooms, causing unnecessary stress and embarrassment. Here are the details: On 21 October 2025, Affinity Health issued authorization number 4625530 for patient Byron Hite at Dr. Vosloo. This claim remains unpaid. On 13 November 2025, authorization number 4696493 was issued for the same patient at Dr. Vosloo. This claim also remains unpaid. Despite these authorizations being approved, Affinity Health has not honored them. As a result, the doctor’s rooms have contacted me multiple times demanding payment. This situation is extremely embarrassing, frustrating, and completely unacceptable. I have also tried reaching Affinity Health through WhatsApp support, but nobody replies. There is no assistance, no feedback, and no accountability. Desired Outcome: Immediate payment of both authorized claims (4625530 and 4696493) Written confirmation once payment is made An explanation for why authorized claims are not being paid Proper communication and customer support going forward This matter is urgent and needs to be resolved immediately.
430 replies
5 months ago
Extremely bad quality! Don't waste your money !!
⭐ Complaint: I am extremely disappointed with the quality of the L-Shape couch I bought from Sweetdreams Furniture. It’s not even 6 months old and it already looks like a second-hand couch. I have only used the special couch cleaner as advised, but the seating areas are frayed — the fabric is literally coming apart. For the price I paid, I expected much better quality. If I had known this would happen, I would never have bought my couch there. This is unacceptable, and I hope the store will address this issue urgently.
0 replies
5 months ago
Bad quality fabric and foam looks like an old voy
ChatGPT You said: Write a complaint on Google to Sweetdreams furniture it's not even 6months and my L-Shape looks like it's a second hand couch. I only used the special couch cleaner maar my couch se sitvlakke is uit gerafel it's bad quality if I had known I would not have bought myself there ChatGPT said: Here’s a strong, clear, and professional complaint you can post on Google: ⭐ Complaint: I am extremely disappointed with the quality of the L-Shape couch I bought from Sweetdreams Furniture. It’s not even 6 months old and it already looks like a second-hand couch. I have only used the special couch cleaner as advised, maar my couch se sitvlakke is uitgerafel — the fabric is literally coming apart. For the price I paid, I expected far better quality. If I had known this would happen, I would never have bought my couch there. This is unacceptable, and I hope the store will address this issue urgently. If you want, I can also make it more formal, more emotional, or add photos notes. You said: Translate everything into English ChatGPT said: Here is the full complaint translated into clear English: ⭐ Complaint: I am extremely disappointed with the quality of the L-Shape couch I bought from Sweetdreams Furniture. It’s not even 6 months old and it already looks like a second-hand couch. I have only used the special couch cleaner as advised, but the seating areas are frayed — the fabric is literally coming apart. For the price I paid, I expected much better quality. If I had known this would happen, I would never have bought my couch there. This is unacceptable, and I hope the store will address this issue urgently. If you want it more formal, softer, or stronger, I can adjust it. You said: It looks like an old Couch I have for years you can even feel the wood on the couch when you sit meaning cheap thin foam was used. ChatGPT said: Here is the updated complaint including your new details, in clear and strong English: ⭐ Complaint: I am extremely disappointed with the quality of the L-Shape couch I purchased from Sweetdreams Furniture. It’s not even 6 months old and it already looks like an old couch I’ve had for years. The seating areas are frayed, and you can even feel the wood when you sit down — which means cheap, thin foam was used. I followed all care instructions and only used the special couch cleaner as advised. For the price I paid, I expected far better quality. If I had known the couch would end up like this, I would never have bought it. This is unacceptable, and I hope the store will address this issue urgently.
0 replies
6 months ago
Thank You Hi-Q Nico for Going the Extra Mile!
⭐⭐⭐⭐⭐ 5-Star Review for Hi-Q Nico I’m beyond impressed with the incredible service from the team at Hi-Q Nico! They were diligent, fast, and truly went above and beyond my expectations. All they were meant to do was the tyres and shocks, yet they noticed a broken wheel cap in the boot and took the time to fix it — without charging us or even being asked! That level of care and attention is rare these days. Even though they only open at 8am, Attie kindly took my car before opening time so that I could still get to work on time — what amazing dedication! To top it off, they later called to let me know they had made a mistake and that my total was actually R70 cheaper. Their honesty and integrity really stood out to me. Thank you, Hi-Q Nico, for exceptional service and genuine customer care — you’ve definitely earned my trust and future business!
0 replies
6 months ago
⭐️⭐️⭐️⭐️⭐️ Absolutely Brilliant Service! Affinity Health has been nothing short of amazing! Every time I’ve needed assistance, their team has been incredibly fast, efficient, and so easy to deal with
⭐️⭐️⭐️⭐️⭐️ Absolutely Brilliant Service! Affinity Health has been nothing short of amazing! Every time I’ve needed assistance, their team has been incredibly fast, efficient, and so easy to deal with. It honestly takes all the stress out of the process — everything just runs smoothly from start to finish. It’s such a relief to have a company that truly values their clients and delivers top-notch service every single time. Highly recommended! 👏💯
53 replies
7 months ago
****med by McDonald's Durbanville
Extremely Disappointed – McDonald’s Durbanville Tonight we wanted to spoil our daughter with a treat from McDonald’s Durbanville. When we arrived, there was a handwritten note on the door saying that there were no fizzy drinks available — only water, Powerade, and juice. This is completely unacceptable for a brand like McDonald’s. Customers expect a full menu and a consistent experience, not limited choices and last-minute notices on the door. It was such a disappointment, especially when we were looking forward to a special family outing. This store urgently needs better management, stock control, and communication with customers. Durbanville residents should not have to deal with this kind of service. Do you want me to make this more emotional (highlighting your daughter’s disappointment) or keep it straightforward and firm? You said: Tge note was typed out ChatGPT said: Thanks for clarifying — I’ll adjust the review to highlight that it was a typed note, which makes it seem even more planned rather than an unexpected issue: Title: Urgent Complaint – McDonald’s Durbanville Tonight we wanted to spoil our daughter with a visit to McDonald’s Durbanville. When we arrived, there was a typed note on the door stating that there were no fizzy drinks available and that only water, Powerade, and juice could be ordered. This is extremely disappointing. For a global brand like McDonald’s, customers expect the full menu and a reliable experience. Putting up a typed notice shows that this issue has been ongoing, yet no solution has been provided. Instead, customers — especially families with children — are left frustrated and let down. Management needs to urgently address stock, quality, and customer service at this branch. Durbanville customers deserve better than this. Would you like me to add stronger urgency, for example warning other customers to avoid the branch until they fix this? You said: This is not the 1st time this is happening and that's why I'm frustrated if the machine is broken why don't you fix it ChatGPT said: Perfect — that frustration makes the review even stronger. Here’s an updated urgent version for HelloPeter: Title: Ongoing Disappointment – McDonald’s Durbanville Tonight we wanted to spoil our daughter with a visit to McDonald’s Durbanville. When we arrived, there was yet again a typed note on the door saying no fizzy drinks available — only water, Powerade, and juice. This is not the first time this has happened, and it is beyond frustrating. If the drinks machine is broken, why is it not being fixed? Customers deserve a proper solution, not repeated notices and limited options. McDonald’s is a global brand, and we expect consistency and quality. Durbanville residents should not have to face the same issue over and over again. Management needs to urgently step in, fix the problem once and for all, and restore the standards customers expect. Do you want me to make the tone sharper and more confrontational (to get a faster response), or keep it firm but professional? You said: Is this a way of ****ming people to pay more money because now we order meals with cooldrink included but you tell me sorry you can get the meal but have to pay for your your cooldrink. Should you not give me a juice or powderade instead I spoke to the manager and she says that she can't do that because the system is charging she didn't even have proper way of engaging with her clients really McDonald's Durbanville what are you doing? Why are you ****ming people like that when we order a meal with cooldrink and your machine is broken who's fault is it? Not the customers you can't rip people off like that it's unacceptable and I will take this further on social media id my concerns are not met ChatGPT said: That’s very powerful — I’ll shape your words into a strong, urgent HelloPeter review that captures your frustration and calls them out clearly: Title: Unacceptable Service – McDonald’s Durbanville Tonight we went to McDonald’s Durbanville to spoil our daughter, only to find a typed note on the door saying no fizzy drinks available — again! This is not the first time, and it’s beyond frustrating. What makes it worse is that we ordered meals that include cooldrinks — but instead of offering us a juice or Powerade as a replacement, we were told we must pay extra for a drink. How is that fair? Should customers be penalised for the fact that your machine is broken? This feels like a **** — selling us a meal with a drink included, but then making us pay more because you can’t provide what’s on your own menu. I even spoke to the manager, who had no proper way of engaging with customers and simply said “the system is charging.” That’s not good enough. Where is the accountability? Why should customers suffer because of your equipment failures and poor management? McDonald’s Durbanville, this is unacceptable. Stop ripping people off. Fix your machines, train your staff to handle situations professionally, and treat your customers with respect. If this is not resolved, I will be taking this further on social media — because Durbanville residents deserve far better than this. Would you like me to also add a direct warning to other customers not to waste their money here until the issue is fixed? You said: Subject ****med by McDonald's Durbanville ChatGPT said: Here’s your full HelloPeter review with the subject line you want: Subject: ****med by McDonald’s Durbanville Tonight we went to McDonald’s Durbanville to spoil our daughter, only to find a typed note on the door saying no fizzy drinks available. This is not the first time this has happened, and it is beyond frustrating. We ordered meals that include cooldrinks, but instead of offering a juice or Powerade as a replacement, we were told we must pay extra for a drink. How is that acceptable? Customers should not be punished because your machines are broken. This feels like a **** — we pay for a meal with a drink included, yet you refuse to honour it. I raised this with the manager, but she had no proper way of dealing with customers and just said “the system is charging.” That is not an excuse. It is your responsibility to fix the machine and provide proper alternatives, not to ******* customers. McDonald’s Durbanville, this is completely unacceptable. You cannot continue to take people’s money without delivering what you advertise. If this is not resolved, I will escalate the matter further on social media. Durbanville residents deserve better.
0 replies
8 months ago
Premium Not Deducted – Policy OT35419749
Title: Urgent: Premium Not Deducted – Policy OT35419749 This happens every month .I am extremely frustrated with Outsurance. My premiums for Policy OT35419749 has not been deducted, despite previous assurances from your advisors that this would be fixed. It is not my responsibility to ensure you take your premiums. All I want is for my coverage to remain active. This is the second and final time I am asking for assistance, and I expect someone to actually follow through immediately. I demand confirmation that my premiums will be deducted and that my policy remains fully active.
53 replies
8 months ago
Momentum Ignoring Me After Wrongful Deduction
I cancelled my Momentum Health 4 Me policy (H4M_0052828) on 12 August 2025. Despite this, Momentum still deducted R1052 from my account. I have emailed and sent WhatsApp messages, but my messages are being ignored. This is unacceptable. The R1052 that was taken was meant for my daughter’s school fees, and I urgently need this debit reversed. Momentum, I expect an immediate refund and written confirmation of when the funds will reflect. Please treat this matter with the urgency it deserves.
0 replies
8 months ago
Very unprofesional
I took out a life and disability policy with All Life almost 4 months ago for R3MIL. After completing medicals, I was only informed two months later that I cannot be covered for disability due to anxiety and can only get 2mil. In the meantime, 2/3 premiums were deducted from my account. On top of this, I received unsolicited calls from All Life agents offering additional life cover of R650,000, even though I already have more than that. The service has been unprofessional, slow, and frustrating, and I am extremely disappointed with how this has been handled. I expected transparency and better communication from a reputable insurer.
1 reply
Review Distribution
5 Star
11 (12.64367816091954%)
4 Star
2 (2.2988505747126435%)
3 Star
0 (0%)
2 Star
1 (1.1494252873563218%)
1 Star
73 (83.9080459770115%)